Papa John’s Pizza

I love this Papa John’s location. They are always pleasant, cooperative, and willing to give you a nice deal if you can’t order online. My last visit I had to go in due to online issues, but they’re right up the road and I sat and waited. They were very friendly and very fast. The pizza and wings were fabulous! This is MY Papa John’s!

I ordered my pizza at 9:28 pm. It’s 10:57 pm and I still haven’t gotten it yet! I called to see what was up and she said they are «so far behind.» Really?!
Reading a prior review, i see this isn’t the first time this issue has come up!
Don’t order pizza from here!!!

If there was a way to give this papa John’s a negative star… I would. We ordered our food at 9pm. I called the store at 10:30 to inquire on our food. Got a lack luster excuse of how they are behind. We cancelled our order at 10:45 pm since it was soooo late. We will never ever use them again.

It’s important that we avoid stereotypes and inaccurate generalizations, but anybody who says they never just cave in and grab some fast food on occasion is a lying liar who lies. I wind up using this location a few times a year in moments of desperation, usually during promotion season. It’s always an adventure when I order there: Will the scandalously-​bad-​for-​you-​but-​so-​addictive dipping sauce come with the pizza this time? (They forgot so many times in a row I thought they’d stopped providing them for awhile.) Will the pizza be hot, or should I pre-​heat the oven for when it shows up? The last order was priceless, though: The pizzas arrived, we opened them up, and rejoiced! All pizzas were accounted for, with proper toppings, hot and steamy, sauce in each one!
We picked up our slices and quickly realized the buffoons hadn’t cut any of the pizzas. Fortunately, we had the right tools in the kitchen and did the last step ourselves. That one was so funny I did go ahead and complain. Got a call back from a very nice manager who offered me a credit on my next order. Of course, since the credit cannot be used in conjunction with any coupon, nor can it be used over the internet, nor did I receive anything proving that I actually have this credit, and the value of the credit is so small that I’d be better off ignoring it and using the non-​coupon coupons they always have, it (the credit, ostensibly the subject of this disturbingly long sentence) did not mollify me.
I knew what I was getting into. I’ll probably cave in and do it again sometime. But dammit, Jim!