Precision Tune Auto Care

Good honest service. Very affordable for a semi synthetic $ 22 semi synthetic on a 6 cylinder… Give places like this your business. Took my girlfiends car in for an oil change and they noticed immediately a bad air filter. It was horrible. She has been taking this to Hibdons for the last several and they never even looked or suggested. I will be returning.

I love this Precision Tune location. I’ve been taking my cars there for oil changes for the past year and have never had a bad experience. The front desk person is always very nice and I’ve never had to wait more than 45 minutes for an oil change. They are honest and don’t try any of that sketchy stuff that I’ve seen at other places (like the ones that tell EVERY customer their air filter needs changed just so they can tack on an extra $ 15 charge). I’ve had nothing but great service from them and they will continue to be my go-​to place for car service.

I love how #precisiontune gets you in and out. I saved $ 3 from the Unilocal coupon once I checked in. I also had a mail in coupon for $ 19 wiper blades. I did price them at AutoZone but why make another trip when they can do the oil change, top my fluids and check my tire pressure and change my blades all in one stop?. They also have free wifi. I needed to charge my phone and found it convenient that there was a free charging station. Unfortunately that excitement was short lived because it didn’t charge my phone. Only the I phone portal worked. Dang you I phone users. Lol joking. I enjoyed a hot cup of coffee on this snowy Saturday.

I’ve been before and been frustrated by service times. Went again this week with few patrons in the waiting room. They were fast, efficient, and kind. Cokes and coffee to your hearts content.
Maybe their big issue is that once they don’t have enough workers to get through the job in a reasonable time, they understate their wait times to customers to make them stay. Get this figured out guys and you will become my go to shop.
So, for now… just don’t go when there are a lot of cars in the parking lot.

I went in today over my lunch break for a quick oil change. I called in advance to see how busy they were and how busy they thought they would be over a lunch hour. The guy who answered was polite and let me know that it shouldn’t be much of a wait if any if I got there before noon. I got there a little before noon and he was right, no wait. They got my car right in. The guy who took my keys told me it would be about 20 minutes, it was more in the 30 – 40 minute range, but I have no complaints b/​c things got busier and some people who had dropped cars off came in to pick up and they apparently needed some explanations, no problem.
However, while I was there a girl came in with an issue and a warning light on her car. I heard her ask the guy at the desk if they could check what the light meant and they told her to check out the light would be $ 75. She specifically asked if there were any other options and they told her NO. This is where I had to say something. I let her know she could run to an autozone, o’reilly’s or some other place like that (there also happens to be one maybe a block south in the same parking lot as Sprouts) and they could check the light for free. I was then cut off by someone sitting in the back who I hadn’t seen in the entire 20 mins I’d been there (manager, maybe??) who let us know that a shop like that can’t really tell her what the issue is. There was a bit of a back and forth between this gentleman and myself that I won’t go into. But long story short, I will not be going back. I don’t have an issue with the way this gentleman spoke to me, but I do have a problem with them not informing their potential customers and I’m concerned this could be indicative of a larger problem.
Update 6 hours later:
Just received a call from a manager (not sure if he was the original employee, the interrupting employee or just another employee) at this location (who shall remain nameless). He wanted to discuss the misconception from earlier. I pointed out that I thought they were doing their customers a disservice by not giving them all the info to make an educated decision. He said that I interrupted him and he did not get to finish providing all the info about their diagnostic test. Okay, i can give him that. Again, i can spare the details of the convo, but the convo has given me to courage to go ahead and change my star rating from a 2 to a 1.
Several people have given very good reviews for the shop, so I’m hoping I just caught one person on a bad day (we all have them), but I will not be returning.
Update the next day:
I just received a very polite call from the owner. He apologized for the situation yesterday, thanked me for my review and asked what he could do to keep my service. Bumped it back to 2 stars, but I will not be returning.
And now that I have officially written the longest, most bi-​polar review ever I am calling it quits, I mean it.

I’ve been going to these guys since they opened. I loved the reasonable prices and quick service. They went through some staffing changes a year ago and while the new manager is great to deal with, the rest of the staff is mediocre at best. I just sat in the waiting room at 3PM on a weekday for an hour. No one had touched my car for a hour. I left and went to Valvoline.

Stopped by during a cross country drive to get an oil change and tires rotated. The staff were extremely nice but it took pretty long to get our car serviced — wish they gave us an estimate of how long it would take considering they knew we were just stopping over and weren’t from there.
Still, very nice people and my car is good to go :)

I have been to this location several times in the last year or two, never fail to impress me with pricing and speed of service.
I usually do my own car work, but when I don’t, I will always take it here.

Wow! Driving cross country, stopped in for an oil change and they were very friendly and unbelievably fast! Great price, too. Waiting room was very can comfortable, though I didn’t spend much time there. I also appreciated the clean bathroom.

Very friendly staff. Got me in & out in no time.