The Spa at 10 North

After a long flight, I really needed a massage. Called first thing this morning & they were able to schedule me right away for a one hour Swedish massage. The staff are welcoming & professional. Robin was my massage therapist. She was professional, made sure I was comfortable, & did an excellent job. Thanks for the excellent service & for getting me in so quickly!

Facials are meh here; massage was good. Mani and pedi was a JOKE. I won’t be back. Wasn’t even offered a bottled water — and waiting in a hotel lobby at a SPA is crazy. No pampering AT ALL. I expect more of a spa experience — especially at a Marriott property. Loud noises in mani/​pedi room — that seemed more like a sweat shop. Facial was not appealing at all — but massage was good. Only good thing about this very pricy place I will never go to again when I am in town visiting.

I completely agree with Cassie M. The «SPA» is a joke. My massage was wonderful the experience was NOT. When I arrived early as per their website for spa etiquette you can just stand in their entrance or go to sit in the HOTEL lobby. Where is the relax and prepare your mind for your special treatment???
(Spa Etiquette… We ask that you arrive 15 minutes prior to your scheduled appointment time to give you an opportunity to check-​in, change, relax and prepare your mind for your special treatment.) Pasted directly from their website…
The rest of the experience was much of what Cassie M wrote so I won’t bore you with the details.
Great massage therapists bad spa

Let me start by saying my massage service itself was great! She did a great job with the 90 min warm lavender massage with just the right pressure. Now to everything that is wrong with this «spa». For a hotel such as Renaissance I am shocked by the lack of this spa ESPECIALLY because of the price. A hefty price tag so just the service. There is no pampering. There is no dressing room. No robes and slippers. No hot tub or private sauna. No relaxation room for waiting. No snacks or cucumber water. You are basically led back into the hotel lobby/​atrium to go into another door and taken to the room where the technician leaves and you get undressed and slide under the sheet. I was very disappointed in the experience because there wasn’t one. Our appt was at 4:45 and when we arrived 25 min early to start relaxing we were basically sent back out to sit in the hotel lobby.
The part of my massage that I didn’t like is that it was supposed to be a warm lavender massage. I could feel the «warm» when she poured the oil on me but that was it. I never smelled lavender. If it is sold as a relaxing massage because of that, shouldn’t you be able to smell it? It should be knocking me down in my opinion. Ugh. The facial was strange. She didn’t remove my eye makeup. She never told me what she was using or doing. There was no extractions process. I had the Flaxx C facial. Being that it ended around 7, she told me, why I don’t know, that she used day moisturizer on me versus night moisturizer. I thought that weird. When I got upstairs to my hotel room, I realized I still had some of the facial mask on my face. Ugh.
I have no clue how others can give 5 stars for this. Seemed like a complete ripoff. If you travel and want to be pampered… don’t go here. It’s a joke. But if you simply want some knots worked out, go for it, just be prepared to pay out the wazoo for what you could get at a cheap Massage Envy chain place.

The Spa at 10 north and Cassidy and Co. are sister spas with one downtown and the other in Nichols Hills. This review is more directed at Cassidy and Co, but the two businesses are entwined even on Unilocal.On the day of my experience they told me they were fixing the website to split the two spas contact information apart as it caused a lot of confusion as to where your massage would be. Just now I’ve looked and the contact information is indeed split apart. My experience was a poorly designed website that made it appear that I was getting a reservation at The Spa at 10 North when in actuality the sister spa was taking my reservation.
After driving downtown and discovering I needed to be back in Nichols Hills I was pretty upset. I was more upset when both spas expressed how often this happens. They were accommodating enough to take us 30 minutes late, but if they had just mentioned that there were two different locations on the phone when I made my reservation none of this would have happened.
The Cassidy and Co spa in Nichols Hills is in the Waterford Hotel and athletic club in the basement. They have a pretty small parking lot, but there is a parking garage across the street. In order to get to the room where our couples massage was given we had to get on the elevator to go to the third floor to a conference room right next to the elevator. It is not very relaxing to hear hotel guests yelling and screaming in rooms as well as chit-​chatting while waiting for the elevator. Also the cheap fold out massage tables were off-​putting because the face rest could not support your head without falling an inch or so every couple of minutes. The rest «clicked» into place and if you relaxed your neck completely the rest «clicked» down a notch. It was very counter-​productive to a massage. I wouldn’t call this a «spa» experience.
The masseuses were talented and very nice ladies. While this was a plus, the negative severely outweighed their skills.
Maybe next time I’ll get the reservation downtown, but as these two businesses are owned by the same company it would be hard for me to try the other location. The only reason my rating is 2-​stars instead of 1-​star is because I’ve only experienced the Nichols Hills location and the other reviews for the downtown spa are glowing.

The Spa at 10 North is 5 star when it comes to Swedish massage, and Amy is part of that reputation.
I have been looking for a place to get a massage for about a month, and even reading Unilocal reviews to find the right place. While other places had more reviews and great ratings, I wasn’t sure they were what I would be comfortable with as I am a bit of a priss.
On Friday I decided I needed a massage immediately. If I had to make an appointment for a week out, my frugal self would decide it was an extravagance I couldn’t afford so I was very pleased when The Spa said they had a Friday afternoon appointment available for a one hour Swedish massage. I didn’t ask how much because I just wanted to enjoy a relaxing moment for myself.
The Spa is inside the Renaissance downtown, but they offer free valet parking to spa guests. They were busy Friday when I got there just before 3 and the valet said he would have to park the car and give them a call when I was done, because it would take 10 minutes to bring it around. If they aren’t busy, they leave the car out front so you won’t wait.
Spa check in is in a small room away from the actual massage area. Amy met me in the check in area and walked me over to our massage room. She was pleasant and friendly. Her massage was FANTASTIC. She is thorough and applies the right amount of pressure. I didn’t realize it, but I was beginning to doze off because when she was instructing me to roll over, I was drooling!!! Do not mistake this to mean her massage was too soft. She was kneading my muscles. The roll over was handled with respect and grace on her part. She must be accustomed to very relaxed customers, half asleep, trying to roll over without exposing themselves or falling off the table. Sigh, and too soon, the massage was over. I was booked for an hour massage and I received a full 57 minutes of relaxation!
The massage was $ 85 and I left her a $ 15 tip, not quite the customary 20%, but I will next time. I also tipped the valet $ 2 bringing my massage to $ 102. A bit pricey to this full time pharmacy student, but worth every penny. My neck is tender to the touch this morning, but there the tension in my neck and shoulders is gone. I will be going back for sure.

I had a very positive experience with the The Spa at 10 North, it is a day spa that offers a wide variety of services from body treatments, to nail and hair services. It is located in the downtown Marriot, so you are able to lounge around the hotel bar, restaurant, or pool if you have time between services. My massage therapist, Amanda, was warm and professional – the massage was fluid and relaxing with good pressure. I would definitely ask for her again at my next visit. I have talked to a few others who have used Amy, and they have said nothing but wonderful things about her.
This is a locally owned spa located within the hotel, and it seems like the staff really cares about clients and are passionate about their professions. I believe it is the primary spa for surrounding hotels, so if you are visiting from out of town, this would be the place to go. For locals, it’s a good location if you work/​live downtown, or are planning an event around Bricktown. The spa provides free valet parking, which makes it easy if you are driving in from a surrounding area. I give it five stars because I really liked my service, the spa facilities are clean and well-​decorated, and the staff is very professional. For me, that completes a relaxing experience!