DW Elite Decks

We used contractors on several remodeling projects since moving to Overland Park a few years ago, including finishing our basement and remodeling 3 bathrooms. DW Elite Decks is by far the best experience we’ve ever had in a home project. Over the past two years, we received 6 – 7 bids for our new deck. After meeting with Dan, he became the easy choice for our project and we couldn’t be happier with the results.
Our project includes a stamped concrete patio, a PVC deck (Azek brand) that is uncovered in one area and then covered in another area that includes dining and living room areas. We had a stone TV wall added (no fireplace) and a nice custom mantle that Dan and team added for us. We bead board on the ceiling, a ceiling fan, lighting, and in deck stair lights.
When dealing with contractors, there are a few things that are important to us: 1) Be responsive, especially over email and text 2) Be proactive in telling us changes to schedules 3) Be thorough in documenting the project and every selection in writing so there is no confusion. 4) Be punctual and professional — this includes your crew. 5) Be honest and treat the project as if it were your own home.
Dan and the entire DW team meet all criteria. In our visits with Dan, he was patient and heard our ideas (some of them bad) and was great about explaining alternative approaches to the deck design and selections we made. He was also very good about explaining cost impacts of decisions we were making. If we had questions or concerns, he was quick to respond to emails, calls and text messages. He told us his team would show up and get started at 6:45am each morning and I’ve never seen a group this punctual. I wish my company had people that could show up to meetings on time like these guys show up to work. For a month, the DW crew was our morning wake-​up and I don’t recall them every being a minute late.
The project was flawless and we love our new addition to our house. I’m sitting on my covered deck as I write this review — it’s become the room for dinner, royals games, morning coffee, games with the kids. It really is a dream room for us and I can’t thank DW Elite Decks enough for making such a big investment a truly wonderful experience.
He told me when giving me our bid that he’s usually not the cheapest. He may not have been, but he was competitive and worth paying a premium for the peace of mind in doing business with a true group of professionals. I will refer them to anyone — just gave his information to my parents.