Rental Home KC

Crooks! Between the owner and the property management company they are both into some shady business! I had to unfortunately move before the end of my lease. I gave my 60 day notice, I was then asked if I could move out sooner as it was «the renting season». I complied and was out in less than 2 weeks. The final inspections were made and it was estimated that I would be responsible for about $ 1500 of my refundable $ 4000+ deposit.
Well, the renting season must have been dry this year, because 2 months later the place still was not rented. I had made the 2 payments (plus the utilities) and finally reached out to RHKC and the owner to come up with a compromise… They «graciously» allowed me out of my lease by having me pay one last ½ month of rent and KEEPING my entire deposit and stating that the utilities would be transferred once the final payment cleared. 2 months later I get a bill from KCP&L stating that I owe them for their services… I hadn’t lived at the property for 4 months now so I forwarded the bill to the owner/​RHKC since the owner had moved back into the property.
Here is the owner’s (JON L) response:
I tried a month ago! I called and said I’m the owner of the property, I’ve moved back in, and the Burger’s have moved out. They would not let me put the account back into my name until Jason called and cancelled the service himself! I even talked to the supervisor there about how insane their process is, and I did. They hung up on ME because I was so frustrated with them!
***According to KCP&L either myself or the new owner can call to transfer services***
The very next day was when Jason sent you the first bill stating that he was still getting charged. I assumed that the supervisor directly called Jason to confirm final billing.
Jason needs confirmation that he cancelled the service, or at least requested the service be taken out of his name — and then he is NOT liable for any fees after that date. I Can’t do anything about it.
So bottom line is that the owner (JON L) was not getting billed or paying KCP&L for 2 months and did NOTHING to contact me to say there was a problem…
I reached out to RHKC inquiring how we could remedy this problem and was told:
Jason,
Here is Jon’s reply.
I have a ‘revert to owner’ policy on all the utilities so that when tenants move out and remove their names from the accounts, it automatically reverts to me. If the Burgers did not remove their names then those bills are between them and the utility companies.
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If you did not follow the process that the electric company has to close out an account, how can that be the owners responsibility? Jon also allowed you to move out without a 60 day notice as the lease requires. He also agreed due to your family circumstances to let you completely out of the lease and not hold you responsible for the rent and other obligations. The deposit went toward cleanings that were not done upon exiting as the lease requires, damages and carpet replacement that you were aware of when you left. He has been very accommodating under the circumstances.
I do not know what you intend to do but I can tell you that the amount of the bill is probably less than an attorney would charge or a flight back to appear in court. At this point it is out of our hands.
All the best,
Mary Beth
***The Owner nor RHKC ever alerted me that it was my responsibility to call KCPL, they said the services would only be my responsibility until 8÷15÷15
The owner didn’t «allow» me to move out without a 60 day notice, I gave a 60 day notice and was asked if I could move out sooner for their benefit.
I left the property 6÷23÷15 and paid rent up to 8÷15÷15
The total estimate for «repairs» that needed to done to the place after our vacating was about $ 1500, my deposit was $ 4000+***
The bill is about $ 130 and the amount is negligible, but the unfair business practices and lack of honesty are UNFORGIVABLE! .
THESE PEOPLE ARE LIARS AND CROOKS! RENTER BEWARE!
AND OF COURSE, THEY DESERVE 0 STARS.

This company does NOT even deserve 1 star. If your looking to rent or rent out your house, please do NOT use this company!!! We had by far the worst experience ever! To explain would take way to long but everything about this company and its owner sucks! We have wasted not only money but a lot of our time dealing with this place and owner. Please take the time to use a different place b/​c in the end, you will be so grateful you did!

I had a chance to use the company as my property management agent. I had a very poor experience with their service, no follow up, they let the tenant to trash the house, they never paid on time and I ended up evict ing them. In return I had to run after the lease and yet the company kept the 85% commission fee. Would not recommend them.

We moved to the KC area last year for work and found a rental through Rental Home KC. We both reviewed the lease and specifically asked the rental agent to confirm that we were able to terminate early should our employer require us to relocate again (obviously with loss of deposit, etc). Based on our understanding of clauses in the lease and reassurance from the rental agent, we signed.
About six months later we needed to relocate again and contacted the rental agency. A different representative pointed to one statement in the lease that would require us to pay through the end of the lease unless a new renter could be placed in the property. She even aknowleged that people get confused about that particular clause all the time!
The property was immediately listed but never rented, we even offered to pay a portion of the rent if somebody moved in! I know of one applicant that was rejected because of pets (which we also had in the property), but I couldn’t get any answers or updates during the final months of our lease.
We realize it is the renter’s responsibility to understand the lease before signing, but it is totally unacceptable for the agent to have misled us about the ability to terminate the lease early. This cost us almost $ 15,000 in duplcate rent and utilities. We couldn’t even get our deposit returned early!