Roger the Plumber

If I could give 0 stars, this business deserves it. Total crooks. Avoid them like the plague. Use Randy Farris instead

The other 2 reviewers had the same experience as me. I had a leaky faucet that I was told couldn’t be fixed, but needed to be replaced (fair). The plumber came in and showed me this laminated price list of all their different faucets ranging from like $ 400-​$ 1000. When I was shocked at the price he offered to give me the # of a friend who could do it for cheaper. No way. I ended up finding a local handy man and for about $ 100 for the faucet & $ 40 for the service I believe I dodged a bullet.

Over charged and under delivered. Wanted to charge me over $ 1,000 to fix a leaky shower. When I turned them down and said «no thank you», they all of a sudden said they could do it for under $ 300.
Stay away from them at all costs!
Use Bristol Plumbing instead.

I had another company come out and tell me that I needed to replace my water heater because of a gas leak. I called Roger the Plumber and talked with the owner on the phone for another option and pricing. He thought what I was saying sounded a little suspicious. He set out a technician within the hour and tested for a leak. There was NO leak and the water heater DID NOT need replacing. The service call was FREE. What a great way to earn my business. I will call this honest owner in the future when I need something done. Thanks again, Roger!!!

First reviewer nails it. Installed towel bars at aging mother in laws house for an ungodly amount before I could intervene. Technician was trying to recommend a friend for a complete retile, said there were «structural problems». Con men who prey on unsuspecting clientele.

Service is great but the prices are EXTREMELY high. If money is no object, then Roger the Plumber is a good choice. For the rest of us, read on: We recently had a sump pump replaced and for about 30 minutes of work, the labor came in at around $ 700 — total cost was $ 821 but sump pumps of the quality installed can be purchased for $ 100 to $ 150. You have to balance the service with the cost — in this case, I think Roger the Plumber is simply too expensive for day-​to-​day plumbing needs. Call them ONLY in an absolute emergency — that’s the only time that I would ever consider using them again. They use what they call «Menu Pricing» which means that it’s a set price for a given task regardless of what’s involved. This means that your simple project will cost A LOT and you will subsidize everyone else that might have a «complex» project. I’d rather pay for what’s involved with my specific project.