Old Tappan Medical Group PA

This «Doctor’s Office» should be absolutely ashamed to call itself that. After being prescribed an anti-​depressant by one of the doctor’s at this facility (that my entire family has been going to, but I can assure you will no longer be) a year ago. I live out of state now. As my prescription expired, my pharmacist tried reaching them for several days to get me a refill with no avail. The Doctor’s office then called the house I no longer live in to say I needed an appointment for a refill… information that would have been helpful to have before I ran out of medication completely. I am on day three of no medication with no access to a doctor until at least Tuesday because of the holidays/​traveling. When I called the office and stayed on with the answering service, before I could even get out of my mouth what was happening, I was I told the woman on the phone can’t tell me what to do about any medical situation. When I asked if there was any kind of safety net in place for mental health emergencies she told me she could leave a message for a doctor to see on Monday. A physician should value mental health as much as any other ailment. The complete disregard for my situation or willing to help me figure out something that could prevent me from being off a medication I’ve been on for a year is absolutely appalling. I will be contacting appropriate offices to further pursue what I consider to be a complete failure as a medical institution. You should all be absolutely ashamed of yourselves. When the next time something like this happens and someone winds up hurting themselves, Old Tappan Medical will have themselves to blame.