Plumas Stop N Shop

The customer service at this place is horrible. The gas is expensive and the pumps have network issues which require me to run my card 2 or 3 times before it’s accepted.
The window washing tubs are horribly dirty all the time and the squegees are in bad repair.
I have them 3 stars because at least they opened a gas station in Plumas Lake. I won’t go inside of I don’t have to and I refuse to buy anything except their over priced gas.

When this place first opened it seemed like a halfway decent place. Maybe a month or two later the prices all went up and service went downhill. I don’t stop here unless I am nearly out of gas and even then I get $ 10.00 worth until I can get to Safeway in Rocklin.
Some complaints… first and foremost, horrible customer service. No greetings when you come in. Blank stares when you go to check out. Never ask if I need a bag. No thank you for your purchase. Horrible customer service. But to top it off I found out that after buying soda there, 2 for $ 3.00 on several occasions they were charging me an extra fee for spending less than $ 5.00 on my credit card and I didn’t realize that until much later.
Also, when I purchase a drink and the clerk is hacking and coughing and then grabs my bottle by the cap that’s kind of disgusting. Many times in the past I went to clean my windows while getting gas only to find the washer buckets never cleaned and sometimes full of pieces of dissolved paper towels. The music here is loud ghetto rap which not everyone appreciates.
Not worth my time. But I guess when you’re the only game in town you can afford it. Hint, drive up to McGowan.

Pay attention to your receipt. They don’t honor their advertised prices and give you an attitude, argue and get loud with you if you ask about it. I only shop here or get gas here if I have absolutely no other choice.

Does not honor cash prices. This allows them to undercut local competition while not actually undercutting.

As we rolled in to this gas station, I had a strange feeling as though I was at a Chevron station. I really did think this! I say this b/​c everything looked just like you would see at an actual Chevron. The only difference was «Plumas» plastered everywhere!
Don’t get me wrong, that doesn’t hurt the review, I just find it funny.
The location of this station is in the middle of nowhere. Very clean to say the least. I am one to use the restroom especially when I have been on the road for a long time and I was so happy to walk into this restroom without having to hold my nose or look at a bare wall where a mirror used to be!
If you are heading through Oroville, make sure you stop here! Thank you Plumas for making my pit stop a worthwhile one!

Always happy to go inside, workers are always nice as long as you are too! Happy to have a gas station for our convince, will always support
people around here!

Will only use in an emergency. Primary reason, they charge more for using a card, who the hell carries cash for gas anymore? As long as they hold customers hostage I will avoid routine patronage. It’s the principle!

Love the store and the owners. It’s very nice on the inside and they have a good selection of dark beer… which is very hard to find! The only two reasons I’m not giving this place 5 stars: 1) They charge for credit 2) The gas is roughly $ 0.10 more than Tower Mart down the street.

Of course it’s convenient if you live in Plumas Lake but the service is poor and the prices are high. I hate that you pay a service fee if you don’t pay cash.

these guys are horrible, they have the worse service ever! i even seen them harass kids in the store. go back to your county and stay out of plumas lake!!!

UPDATE December 31, 2015: Still High Prices! Stay away! Don’t let them gouge us!
UPDATE October 2015: still gouging people with higher prices. Now they have no discount with ATM card like they used to. The car wash is an absolute joke. They do not use top-​tier gasoline but charge you for it. I live here and still do not buy my gas here.
UPDATE: Feb 4, 2015. Gouge priced again! Up to $ 2.49!
UPDATE: October 14, 2014. GAS PRICES HERE ARE HIGHER THAN TOWER MART ON MAcGOWAN PKWY. LOWERED TO 1 STAR FOR GOUGING!
Update January 19, 2015: gas prices here are $ 2.35 a gallon. Drive 4 miles up the road and you pay $ 2.16 a gallon. This gas station continues to price gouge its customers.
TODAY ITS
$ 2.35 /​gallon
AND AT TOWER ITS
$ 2.16 /​gallon
GO TO TOWER AND FORCE THIS PLACE TO STOP GOUGING US IN PLUMAS LAKE!!!
ORIGINAL POST: Here’s the deal, folks. If this gas station can keep their rates at or near the Tower stations just 5 miles away, then I will continue to buy gas there. If they start to gouge me with ridiculously high prices, then I’m heading down the road.
For now, the station is a real convenience. Living in Plumas Lake is isolated enough, though we love the quietness here, and we only hope that busnesses here are thinking of customers first, and not the almighty dollar.
One thing you need to know: The car wash is a farce. I took my truck through this «touchless» car wash to see how it worked. CRAP! Touchless means nothing touches your car. Have you ever just taken a hose and sprayed your car only to notice it doesn’t remove dirt and grime? Well, this carwash is just like that. A joke. Don’t waste your money until the owners put in a car wash equal to Tower’s carwash at the west end of McGowan.
Here’s another thing that bothers me: Paying less when you pay cash. Here’s a tip… use your ATM/​Debit card instead of credit card and get the cash rate. That means don’t use your ATM/​Debit as a credit card. Put in your PIN, not your Zip Code. (Oct 2015: This no longer works since they stopped giving you discounts for your ATM card. Now they gouge you no matter what you do unless you walk in with cash)
Oh…and turn down the music at the pumps. I’m not here to be entertained. Its annoying, especially early in the morning!
But…thanks for coming to Plumas Lake!