Mr Postman At Tanglewilde

TERRIBLE. They do not ship promptly (one week later than drop off) and they mark up postage 75%. I brought my package in on 12÷4÷12 to be shipped from Olympia to Seattle. The young man said the cheapest way was post office and it cost $ 19.04. Also said the package should arrive by ¹²⁄₅ or ¹²⁄₆. It did not arrive. I called on ¹²⁄₇ and was told Holiday season is slower and to call back Monday. The package was important so I bought another one and drove it up there myself. The original package arrived on ¹²⁄₁₂ /​12. While I understand there is a slower time during the holidays, that is not the reason my package took so long. THEY DIDN’T SEND IT. The date on the metered postage stamp was 12÷11÷12. My package sat at Mr. Postman a week before it was mailed. (it actually only took one day after they sent it). I called Mr. postman and they did not care and used the excuse of holiday season again — they must have placed my package in a dark corner or something and lost it for a week. AND, they marked my postage up 75%!!! I thought they did not mark up prices and were a real post office — things have changed. The postage stamped on my package was $ 10.85 USPS metered postage and my receipt says $ 19.04 USPS metered postage. That is a 75% mark up!!! Nothing is posted about them charging more than post office now (they didn’t in the past). The receipt is not correct as the metered postage is $ 10.85 the rest (($ 8.19) is a mark up — very misleading. They are not a post office any longer (they used to be an actual post office with no mark up). They should let customers know they have a 75% mark up over the post office. Ridiculous. I have been going here for years and I will stop now

Rip off crappy service
Need I say more?
They don’t even deserve a one star

I have been a postal box subscriber at Mr. Postman for 4 years, before the current owner. Unfortunately their customer service has declined over the years. Over the last year I have found them unreliable. Their hours are inconsistent; first they closed on Saturdays (Very inconvenient) then they reopened but didn’t post their hours. Over the holidays they didn’t show up on Saturday before New Years until much later than they were supposed to (I called them 2 days before to see if they were open) and as a result i was not able to pick up a package I spent an extra $ 70 express shipping on. It would have been nice if they at least posted a notice of what time they decided to open on that day, how else would any of the customers know? The place no longer has a friendly first-​name-​basis feel, but rather as if it is under a dark cloud. Other subscribers mail is occasionally delivered into mine. I have decided to move over to UPS on Marvin, Ive have used them in the past and can vouch for their reliable and professional service albeit they are a bit more expensive… but I figured it will be worth it.

I used to ship my packages at Mr. Postman all the time but they’ve gone downhill lately. When I was pregnant, I asked to use their restroom and the employee told me it was for employees only and he very reluctantly let me use it.
I was there tonight and the employee was so rude to the elderly lady in front of me. She asked if there was a markup and he curtly said yes. She asked how much and he said 10%. She said that wouldn’t work for her and walked out. He sarcastically told her to have a good night.
The markup is a lot higher than 10%. More like 50%! It was $ 9 to send a box to downtown Olympia when it’s only $ 5 at the post office. He tried telling me it was the size of the box but it was a small one. I felt like I was being ripped off so I asked for a refund. He said they don’t give refunds but he’d do it that one time.
I won’t be returning to Mr. Postman.

I used to love this place. There were two ladies who worked there & recognized me when I’d come in but ever since they left I don’t get the same service. They have a decent selection of Seattle’s Chocolates & I usually grab a bar or two to add to my out-​of-​state packages but last time I was charged for them to tape up my box. Lame. Nothing horrible to say about them, tho. They are just another small business with a straightforward service. If you’re looking for a mailing center they’ll get the job done. Oh. Be sure to bring cash or check in case your mail ends up going USPS. They don’t do debit/​credit for USPS stuff.
Update ⁵⁄₂₀₁₂ — gotta say of the other mail places I’ve tried around here Mr P is still my fave. Different lady working yesterday & she was especially friendly. They were running very low on Seattle’s Chocolates though so I was a little disappointed because usually they are my go-​to. She did say they were getting in a new shipment soon.

Great atmosphere, amazing customer service. Go check it out!