Legacy Nails & Spa

I’ve been going to Legacy for about 8 years and love it! Very clean and I get many compliments on my nails. I always request Valerie — she does a great job! The regular spa pedicure is great and the deluxe is worth splurging for with an extra hot wax and a cool mask treatment.

I’ve gone to this salon at least 4 times. Each time I pray that it’s better than the last, and it is not. The pedicures are quick and sloppy and my latest visit, my shellac chipped in one day. Very frustrating bc I have to find childcare for these visits. I would highly recommend avoiding this salon.

I loved my trip to Legacy. It’s a large location but typically they are very busy, especially over the lunch hour. Today I got right in though! My technician was very friendly and didn’t try to up-​sell me with designs. The massage was the best part! Probably 10 minutes long! My only wish is that he would have kept the hot towels on while he was painting my nails, but this is a personal preference. At $ 30 for a basic pedicure I was highly satisfied with my service.

My acrylic nails look like the real thing! Nice shape, natural thickness and perfect paint job!

My co-​worker referred me to this salon. I have no complaints after getting a spa pedicure today. I felt everyone was nice and did their best to make it an enjoyable experience. I am pleased with the entire experience and my pedi was wonderful. I will continue to come here and refer my friends too.

They did a great job, and was very relaxing. Enjoyed a pedicure with my daughter. I would come back any time

I have had a lot of trouble with this place.
First of all, do not book the Party room! I booked the party room in January for my sisters wedding party for April 11. I was on the phone making the reservation for quite some time and giving all the details of how many girls and what service each would need. I was informed that the room only held a certain number of clients at a time, but there was extra bar stools and a bar that we could wait at and enjoy drinks and food. I called back in February to confirm, and they confirmed. March came around and I called AGAIN, just to make sure they still had me down. After all, this was for a wedding and was very important to the bride. The bride was very anxious about everything going alright, that she called at the beginning of April just to make sure everything was confirmed, again it was confirmed. We show up to our appointment only to be told that they would not be able to give us the party room as there was another party booked. Needless to say I was very angry, as this had been confirmed 4 times. I asked to speak with the manager, who told me they had some new girls and it was a confusion, I told her I confirmed every month for four months so that was no excuse at all. I asked to speak with the owner, she would not give me any of his contact information and instead took my information down and assured he would call the following Monday. He never called.
When we left I called my dad to let him know what happened, and he was upset as this was his daughter who was getting married, and his other daughter who made the reservations. When he called they told him that they offered to still provide each girl with manicures and pedicures, just not in the party room, which was a lie. They made it out to seem like I was lying about what they were trying to offer in exchange. They didn’t offer anything of the sort.
Also, I had gone there many times because my sister liked it (prior to the wedding) and there is a man there who does nails that is always either very inappropriate or very rude. I witnessed him calling a girl who worked there Honey and she corrected him and said her name and he responded with ‘no-​your honey to me’ and she was visibly upset and he laughed. He was always very rude to me as well, and would comment that my sister was very beautiful and he couldn’t believe we were sisters, and couldn’t believe we had the same parents.
I will never go back to this place and I don’t recommend it to anyone who is looking for a place where they will feel welcomed and respected.

This was one of the worst pedi/​manis I have ever had! Not only was it poor quality, it was unsanitary. I just wanted to get up and walk out. The lady who worked on me was scrapping my old gel off with her own finger nails– I was mortified. And it wasn’t just one bad egg, my sister (although the gentlemen that did her nails was very very sweet) had a bad experience too. If this was a creepy corner in crossroads mall it would have maybe been acceptable– but they are trying to appear as an upscale nail spa. It’s a joke.
The kindergarteners working the front desk were probably one of the most annoying scenarios I’ve ever endured as well. I was hoping they would ask me how everything was so I could at the least inform them about the disgusting nail on nail scrapping action (because that’s an infection just waiting to happen…) but they didn’t. They are probably used to people complaining and just tired of hearing it. I wouldn’t want to ask either.

I was just a bridesmaid for my friend. The entire group of girls came in for nails/​pedis. The location looked very nice, but we were fooled, every girl left unhappy! My experience started off with my lady not understanding what I was asking for so I had to keep telling her. The worker next to her kept translating. I showed her a picture, she just wasn’t understanding. She finally gets it, and then starts complaining about how gross my cuticles are! Asks me if I would like a water, I NEVER got it. All I got was a shellac manicure and it took an hour. (We all had appointments scheduled, and the bride was almost late for rehearsal because we were all there for over 3 hours, with appointments booked FAR in advance) I go to pay and it’s $ 40 for a shellac… I was charged extra because I did my ring finger a different color, so that’s considered nail art! I get in the car to leave and I realize there is a hair under the polish and stuck on my nail! Then another nail had something else all over the polish! I don’t live in the area so I will NEVER have to go back, I would stay far away from this place! Every girl in the wedding had a big issue, and they did nothing to help after we called and complained to management. There are many other bad things that happened durning the visit, but this review is already super long!

I struggle a little bit in writing this review, because I have been here a number of times throughout the years and generally had good experiences but my most recent trip was very disappointing. It seems that things have maybe gone downhill in the past couple of years. First, I think a lot of their equipment needs to be replaced. It might be original. The chair I sat in had a broken remote and the massage feature was very uncomfortable, again I think a little bit worn down. My pedicure was okay, but overall I felt they rushed through it. Further, as I look at my heels tonight, they really didn’t do a good job of scrubbing off the rough skin. My bigger concerns come from my friend’s experience. She was sitting right next to me, and requested a specific design, it was not overly difficult. She even showed the technician a picture. When it came time for the design to be done my friend asked her if she wanted to see the picture again and the technician said no that she knew what she wanted. When the design was done it was nothing like the picture that my friend had showed her. This was disappointing. Further, my friend’s «hot towel» was cold. Finally as my friend was getting her toenails painted, one of her coworkers came by and nudged the technician’s shoulder who was painting her nails. Why you would nudge the shoulder of someone who was painting toenails, I do not know. This obviously caused her to get paint outside the toenail. Honestly, I don’t think I will be back.

I was there yesterday and Nancy gave me a pedicure… She shouldn’t be doing nails… She thought i wasn’t watching but I was… Did ask me what package just did it… didn’t push my cuticles back but literally touched my nails with the instrument. I was asked her to do around my edges she argued with me. There was no message just and up and down motion., I complained along the way but she didn’t and wouldn’t listen… I almost walked out but that’s not me. Today my toes hurt where she cut them… Be careful ! If you go just make sure you don’t get nancy… Ask for anyone else!

Was given a gift card for a specific service and when I went to redeem gift was told I would need to pay additional amount (not including tip). Husband purchased gift card by specifically asking for cost of service and was told a different price than I was charged one week later. Have not returned.

Very convenient location, but mixed nail results.
I have visited Legacy Nails & Spa multiple times for shellac/​gellish manicures and pedicures, and have found the employees to be pleasant and courteous but the application of the gel polish/​typical polish to be a mixed result. I have had good manicures with gel polish here and then mediocre manicures with too thick polish. They do have a 7 day guarntee for gel polish mani/​pedis, which they will fix your nails if they chip within a week of application, but this isn’t too helpful when you are out of town when the chips happen. The pedicure usually have been better, with decent massages and application, if maybe one too many little gems used when you get a design. My toes were very blinged out when I was expecting something a bit more understated.
The massage chairs are nice and the environment is clean if a bit too loud with the large open room. Additionally the place could use more ventilation because sometimes the fake nail fumes were very potent, and felt a bit like I was huffing something when walking close by.
Overall a decent nail place, but not sure if the quality matches the price.

My friend and I (she is a frequenter, this was my first time) stopped in for a manicure and pedicure. I was sorely disappointed.
1. We had to wait 20 minutes and we had an appt. Several staff were on computers behind empty chairs – weird.
2. I had a green nail technician… he looked unprofessional, and was trying to crack innapropriate jokes the entire time.
3. Very «surfacey» pedicure. feet didn’t feel much different.
4. The nail technician told my friend’s nail technician to eat the cuticle skin that gets removed… gross!
5. My nails chipped shortly after… I called the nail «spa» back because I was grossed out my the technician to complain… the mgr. acted concerned and told me she would call me back — -NEVER DID!!!
Bottom line — –inconsistent, gross, and bad customer service.
I will be staying with my 2 main stays… American Top Nails (always great and professional) and Mohegan.

Legacy Nails & Spa is awesome!!! The prices are affordable and they always do a great job!

My friend is a regular here, and had us come for pedicures the day before my wedding. It was GREAT! I felt like a Queen when I left. They gave us soda, did the usual spa pedicure, but added an AMAZING massage, hot towel treatment, and put something on our legs like Icy Hot. It was refreshing. All of our girls walked out of there saying it was the best pedicure any of us had ever had. It was extremely affordable for what we got, and the service was great.