Sherwin-Williams Paint Store

Business has slow service and I don’t believe they know their product. Price was ok with contractors discount but be prepared to know your product before buying and be prepared to wait.

Not a pleasant experience! Went to Sherwin Williams to have some stain matched. They called me a few hours later and I went to pick it up. At no point did anyone explain to me that I should try it out on one piece of wood, that different woods may cause the stain to be darker/​lighter, give any directions, etc. I gave the stain to my wood guy and after they applied it to all the wood… and took it inside we realized it was 10 shades lighter than the original piece I had brought in for Sherwin Williams to match, okay mistakes happen and now I know to test it out before staining every piece of wood :(However, when I went into get the stain the correct color, an employee told me the manager would call tomorrow. No call, so when I followed up he was not friendly and kept making excuses… in the end he did admit the stain was lighter and he made me a new stain and told me it’d be no charge (I would not have paid for them to fix their mistake) but when my wood guy went to pick it up they charged him $ 60! He got his $ back, but the lack of communication among employees is incredible.