Village On The Preserve

I wouldn’t recommend my worst enemy live here. The apartments are nice and have some luxurious features to them at an affordable price, but I have never experienced a less competent management team in my entire life. That’s no exaggeration, either… if I could pick a business for having the lowest possible rating of service, competence, etc, ever, The Village on the Preserve takes the cake.
I won’t list out every problem we had while living here, because that could probably be the longest review in the history of Unilocal.
It was problem after problem while living there, though. From the time we moved in, until beyond when we moved out. And to make every issue worse, the management team was a couple of the worst I’ve ever seen. The guy was at least nice our face and would solve more issues than the lady would, but it was still pretty bad; at least he was friendly while we were speaking to him. The lady was absolutely horrible though. She didn’t even make an attempt to be friendly to us, she would act like we were a nuisance because she was talking on her cell phone, every single question was something that she would «have to check» on… and then never hear back from her. It would take multiple times calling and going down to the office before we could get an answer.
The entire staff wasn’t bad though. The grounds crew was always friendly. And the maintenance guy had to spend so much time fixing stuff that we got to know him pretty well; he was very nice and friendly.
Overall, living here was a nightmare. Usually I give people the benefit of the doubt and assume my experience was a rare mistake/​bad day/​whatever… but after 12 months of incompetence and errors, I am confident saying The Village on the Preserve is the worst run business I have ever dealt with.