Holiday Inn Express Onalaska

Just had to give five stars. We have stayed here each year for many years as we visited family here. Our stay is usually four nights. We have always had good stays in this very reasonably priced, clean and friendly hotel. This year, I made the reservations later than normal and with La Crosse being a big vacation spot, the only room available was a handicap room on the first floor. We prefer top floor and away from the elevators for ultimate quiet. So, I called and was told that they, like all the other hotels in La Crosse were full. The person on the desk said that she would make a note of our request.
Then on arrival, we met Emriana who was working the front desk. When I told here of our request, she said that she had already made the switch. She had us on the top floor, at the end of the hall away from the elevator. She even recognized us from previous stays.
So, even though the hotel would still be full, Emmi made sure that we were able to be in our preferred room. And, the room was even a larger room. Thank you Emmi, you are a gem, and we know that Holiday Inn Express is lucky to have you on their staff.

Very nice clean hotel. Rooms were really big and nice. There was a clean smell as soon as we walked in the lobby which was very nice :)
The jaccuzi was out of service when we were there and the pool was really cold we didn’t stay in long. The fitness center is small with three machines. No free hand weights unfortunately! Breakfast was really good! We had a nice stay!

My stay here was great. Remodeled and indoor pool always good. Plenty of nearby spots to eat and shop. Close to highway. Good spot indeed

For some reason all the hotels in this town have the same sad décor and it’s all rather worn, this hotel is no different. So why choose this over another? Well they have coffee on all day and night, the breakfast is ready when advertised, and it is cleaner than many including the one downtown.

Was here to celebrate Christmas with my dads side of the family. It is clear that this location has been recently remodeled. It looks great — love the color palate and décor.
Location is very convenient, beds are super comfortable. They also give you a soft and firm pillow for each side of the bed. Our room was huge, much bigger than we were expecting. It also came with a microwave and mini fridge which can be hard to find in basic hotel rooms these days. Bathroom was clean and fairly large as well. The offer complimentary breakfast in the morning. The selection is decent, nothing special.
I would’ve given this hotel 4 stars if it had not been for the service. The people behind the counter were very nice, however our room was not cleaned after our first night staying there. We had all showered and all of the towels had been used and left on the floor for house cleaning to change out. It is nice to come back to a clean room and fresh towels. I understand that some hotels are trying to cut down on their water use and energy use however no one indicated to us that they would not be cleaning our room every day. If we had known, we would not have thrown our towels on the floor to be changed.
Overall a good experience, but could have been made better with better service.

Decent but on the slightly lower end of the continuum for Holiday Inn Express. However, I can’t say that there’s a better option in the area besides the Hampton Inn.

The location is great. Easy to get to, right off the highway. Great location for the passer-​through. This is not a 3 star hotel though. That is what Hotwire categorized it as. It’s obviously an older Hotel that has been poorly «remodeled.» We had a room with two queen beds and a pullout couch. I’m sure glad I didn’t have any guests or kids staying with us in our room that would want to use the couch. There were stains all over it. We found hairs in one of the beds, so we used the other one. It was already rather late and it was just easier than trying to deal with switching the room. The positives were the friendly staff and the breakfast in the morning. Both were delightful. I think we’ll pass this place by the next time we are through though.

This Holiday Inn Express is your pretty standard spot and its perfect for an overnight if you happen to be in the area.
All of the staff members I encountered were helpful and friendly. I inquired about transportation to the airport and they arranged it for me without hesitation.
My room was actually massive and completely unexpected. The giant shower was obviously new and came equipped with two shower heads. Way to go Holiday Inn! Also noteworthy, the hotel has free Wi-​fi and a comfortable area to do work if you happen to be on business.
Breakfast is complementary (standard at HIE) and has all the basics — eggs, pastries, cereal, etc. The area is attended very well too so it stays nicely stocked for everyone.
If you’re looking for a nicely-​priced, nicely maintained hotel in the LaCrosse area, check out the Holiday Inn Express. And hey — its right next to a MALL!

The check in was quick, but it went downhill much quicker. I opened my door and was surprised at how large the room was. I walked to the window to open the curtains and discovered one of the curtain pulls was no longer attached. Ok. Not a deal breaker. Went to wash my hands and the drain plunges was permanently down preventing the water from draining. On my way out to dinner, I asked the front desk if maintenance could fix it. No maintenance was available, so she offered me a new room down the hall. Moved my stuff to the new room only to discover of smelled like smoke. Ick! Called the front desk to let them know, and they didn’t seem to care. The smoke detector in both rooms is dark orange from age. Isn’t there a 10 year replacement standard? The mirror in the first room was covered in dried water drops. The window in the second room was covered in dozens of hand prints. If you are expecting a five star hotel, you won’t find it here. If you don’t mind using your expensive perfume to «freshen» the room, this is the place for you.

A decent, basic hotel. I stayed here when I was first moving to La Crosse, and my family stayed here when I graduated from UW-​L.
It’s nothing particularly special, but the service is solid and the hotel is clean. This was probably one of my best experiences at a Holiday Inn. They have a pool and hot tub and some free breakfast treats by the lobby when you wake up.
Again, it’s mostly a very basic hotel experience, but if you’re visiting the area it’s a good and reasonably priced place to stay.