Captains Storage

The staff is always helpful, and a nice and clean storage place!!! We have never had a problem and will continue to refer people to them! Also, we have always felt very safe!!!

These people are very helpful and kind. The units are clean ! Very happy although after the initial 4 mo for a reduced rate, rent goes up to comparable storage units.

The groundskeeper who opens the hallway for us is always quick and very polite. Front office staff answers questions and gets things done quickly. Been using a storage unit here for 8 months and haven’t had any problems. I go by once in a while for my own peace of mind to check on my unit and everything always looks just as I left it. Can’t find anything bad to say about this place. And their prices are much better than the other storage facilities in the area!

First & foremost, amazing customer service. There manager Jesse is hands on & always willing to help. If you’re looking for somewhere you can depend on this is the place. Thanks for all your help guys!

I have had a unit here for a little over a year now and I have never had any problem with anything or anyone. They have always been very nice and helpful. The only thing I wish they had was the ability to pay online. But the price is great so cant complain to much :)

So far, So good! The manager is extremely friendly! I have not move in yet but the service by the worker around 5pm was great! he was super friendly and showed me the unit and talked about the time to be in and out and tips to have a safe unit. I was very content with the service here. I went to Trojan and I was scared off almost instantly by the lobby worker… SO When I went to the first Captains up the street the manager there was very friendly too and gave me tips to save money. And advised me to rent with a special at the next one (Just half a minute over the bridge). This is what I call professional friendly service! Not out for your money really, But your comfort! Then I seen the lady (Manager) at this one and I was so surprised how nice and friendly she was. I was very happy to rent from here, And so far no Problems and this place is worth every penny! Not to mention the crazy deals, Cleanliness, and convenience of this place. They don’t force you to buy the $ 15 lock like U-​Haul and others do… You can use whatever lock fits that you own. Highly recommended! I will be checking in! Thanks so much for your Help Joanne!

Severely verbally abused by onsite grounds keeper, then held against our will as he left and would not open the gate. READ ON…
He’s an ex-​cop, with extra testosterone and even more irritability. We were yelled at, insulted with profanity, and told to «pack all our sh! t and get the he! out!» All for showing up 10 minutes BEFORE closing hours. No mistake, we showed up 10 minutes BEFORE closing hours with less then a dozen smaller sized items to pack. Apparently, when they say they close at so and so time, that means you better be out of there before then. That’s besides the point…
Our storage unit was inside the complex, requiring the onsite grounds keeper to get his flat bottom onto his soiled golf cart and ride the 500 feet to open an access door for us. After he finally arrived with his keys to turn the lock open, the truth spilled out. We heard about every profanity in the book for over 15 minutes while we tried to carefully unload our belongings into the storage unit we pay for monthly. The part that discerned us the most was his admittance of missing the football game in an attempt to justify his rage and abusive manner. Instead of helping us get out of his facility on time, he just slowed us down further. We ended up finishing just 5 minutes before closing hours! In our attempt to leave the the premises our access code would not open the gate. We called the front several times and no one would answer the phone. We went around the back and luckily an after hours maintenance worker opened the gate to free us. Who knows just how long we would have been held against our will? I’m glad I don’t know…
If you’re thinking this man is not still employed here think again, the man lives on site with his wife who happens to be the manger of this facility. Conflict of interest?
My consciousness CAN NOT allow me to recommend this place to my family, friends, and even enemies after the worst verbal abuse myself and my elder family member received. Not in all of our combined 30 years of combined adult life, we’ve never seen this type of behavior out of a sane individual.
Best of luck.
MY ADVICE: Don’t save the extra $ 5 – 10 a month for the chance of being verbally abused and bullied by ex law enforcement who forgot the meaning of protect and serve.