Carty’s Collision Center

From the first day, Joe and Janice treated my 19 year old son with respect. His 2014 Cruze needed a new bumper and repair to the rear quarter panel. They said 9 days and that is exactly what we got. The car looks better than new and the price was fair. We decided not to go thru insurance and they gave us a cash discount. A great shop and would definitely refer family and friends. Thanks for the great workmanship!

My poor Toyota Yaris got sideswiped by unnatentive driver using their cell phone while driving. Chuck got me a rental car and fixed my car better than new! I love when people go above and beyond expectations to deliver great service! Thanks Cartys for the excellent repair job!

If your unfortunate to have been in a car accident bring your car here. Customer service rocks and they do great work.

Our family has always strongly supported Carty’s (I’ve given you great reviews in the past) and sent many family and friends to you but after last weeks experience I want everyone to know they are not the company they once were. You quoted a price, repair for that price, invoice was paid at that price and the next business day you call us and tell us «OOPS, we undercharged you for a part you still owe us $$$» This is the worst way to do business and I will be sure everyone I know hears how you treat a long time repeat customer. My son felt pressured to go and pay the extra $ but he never should have. Joe, you are such a disappointment. I’ve worked retail and many customer service positions. If I make a mistake I eat it, not the customer. Take your business elsewhere people as my family will now do. BTW my daughter was rear ended last week and planned to drop her car off to you next week for repairs, now she’ll be contacting her insurance company to tell them of the change in plans. Too bad, you lose!

Had my Mini Cooper in after getting rear ended. It looks beautiful now, and was done 2 days early. Great service, nice people, this is the place to go

Great service and very very helpful to you!

Carty’s Collision Center is awesome! I took my Mazda 3 after it lost a battle with my garage door (and they didn’t even laugh at me :). The workers were fast, competent, friendly, and courteous (they even gave me a lift home). I love how they keep their customers up to date throughout the process if anything changes from the original estimate. Overall, their work is impeccable and their services were very affordable — my car looks like new and it didn’t break the bank!

I took my 2009 Camry in. My bumper took quite a beating. I was referred by my insurance company. I appreciated the high level of customer service I received. They were flexible with my service appointments to accommodate my work schedule. They had a rental car ready for me which was super convenient. They also did minor touch up work that they didn’t charge me for. I have received a lot of compliments on how well the work was done and how great of a match the paint job was. Oh, and they also washed me car for me before returning. I had a very positive experience and I would definitely recommend them in the future.

My 2009 Camry looks like brand new again!!! Thank you Carty’s Collision Center. The people there are so nice, friendly and helpful. I was referred by my insurance, Of course I looked them up on Unilocal,they had good reviews so I chose this place to fix my car, and no regret. I thought my car was not going to look the same, but I see it now, Looks like when I first bought my new car. Service is excellent, they keep you updated weekly by text, phone or email. They even helped me call for my rental, they set everything up for me, so when I went to drop off my car. They rental place was already on their way. I def. recommend this place for others. 5 stars all the way! Thank you again Carty’s! Love my Car!

Friendly, professional A-​1 service. From the 1^st time I walked in I was greeted with a smile and friendly service. The service technician explained things clearly and called with updates and my car was completed early (great when you are relying on a rental car). Located close to home the office is clean, the people were great and I was very happy. My car was returned to me in excellent condition (cleaner then I left it) and a thank you card with a gift card was left on my drivers seat. Thank you Carty’s for caring! Definitely a place I would recommend to family and friends.

0 stars please.
wow these people are leeches.
they are really nice until they have your money
thanks for ignoring me janice.
they will overcharge you if you look like you dont know crap about cars
go to uptown auto craft, they will give you the cheapest price. and they actually know how to treat their customers.
I planned on being a long time customer, im just down the street from you, why did you have to go and ruin that?

I required my vehicle to be repaired in an expeditious time frame. We were going camping the following weekend. They immediately assessed the vehicle with a very reasonable estimate. The front office people were very courteous and kind. The vehicle was repaired in the time estimated. The repair time and completion was amazing. Everything was completed without a hitch! The crew were great. They cleaned the inside and out, even pulled out all the carpet and vacuumed under the seats. Extremely professional and friendly service. I will definitely use their services again! Thanks Carty’s!

For anyone who seriously loves their car, Cartys is the place to go! When some mean man rear ended my car, I’m not gonna lie, I cried. My beautiful Baby looked like she had been playing bumper cars with a train! I thought she’d never be the same again. My Mom told be about Carty’s Collision Center in Ontario and Mama knows best so I went. They were awesome! They actually understood the love I have for my car, and promised to take excellent care of her. They even took excellent care of me! They explained everything, took care of the entire process, and treated me as if I were family. They got me going in another car fast so I could get back to my life while they did their thing. And in a few days, I cried again… when I saw my Baby lookin all brand new and sparkly! She was perfect! I have been back for some maintenance and other things I wanted for her and they are truly the best! Seriously people, you love your car? Take it to Cartys!

I am thrilled with the work Carty’s did on my car… the repair was as if new. They were timely, worked well with my insurance, and had a rental car available for me when I dropped my car, so I was able start my day on time, without fuss. They went above and beyond my needed repair and touched up my numerous chips, and made my rear bumper as close to new without replacing. (Not the area damaged). This family-​owned business treats you like family while they provide a professional service. I would highly recommend them for anyone looking to restore their car to it’s original condition, with the least amount of inconvenience.

Through no fault of my own (I swear!!), I’ve had the pleasure (and although the use of this word seems inappropiate in this context, I think it’s accurate) of taking my car here not once, but twice. I originally stumbled on to this place as a recommendation from my insurance company. The first time I visited this place, I was honestly a little leary, just because of the location. However, during the day, this area really isn’t all that bad.
Enough about the location. I found the staff here to be completely professional and a pleasure to deal with, if you can imagine that emotion when dealing with a body shop. They were great about keeping me updated on the status of my car, and they were also great in terms of dealing with my insurance company, making the overall experience frictionless.