New Balance Factory Store

I will definitely be going back to this store. They have a wide selection of New Balance shoes that you would never even see in the mall. The prices are slashed. Service was impeccable. I can’t wait to visit again soon.

Great outlet could not believe the prices. So many colors to choose from, you would never see these in the mall. Service was excellent. Walked out with four sets of tennis shoes cost about 300 bucks out the door would’ve paid more at a mall. Will definitely be back to buy more shoes. man this place is unbelievable.

Excellent service every time I ‘m here. Store are well kept and organized. Was able to find great shoes for my girls. Love that New Balance offer different widths.

Biggest new balance store I’ve Been too. New balance shoes fit me best. So this is my shoe store! Friendly service and lots in stock. Check their Facebook account, and they have a email list you can join. Style are clearanced out, so check in often. Will be back soon.

Went on New Year’s Eve they had 20% on yellow tag boxes and 40% on red tags which is clearance but hard to find those deals they
Overall good deals not super cheap but better than paying full price for them at the mall
Friendly staff I didn’t get this girls name but super nice and helpful even helped me decide on my shoes
Will go back for more shoes for sure

nice selection, they have lots of 10 size in ladies and service is pleasant. It’s not the cheapest place on earth, but same shoes can be found slightly higher in some other places. plus they had RED shoes, yay !

First off, where is the Fire Marshall to enforce public safety with a store that is filled beyond capacity. I can’t believe shoppers are walking around stepping on your toes and bumping into you without any consideration The cashier line is approximately 100 shoppers deep and that is no joke. Why do people bring everyone and the neighbors to a sale event like this.
The guy behind me saved my spot for a quick restroom break and the door to restroom is in full view of a person at a urinal LOL.
It seems like management is starting to control shoppers entering building, there is a store employee having shoppers form a line like at a club and wait as people exit.
Good luck finding a clerk to assist with shoe questions and a chair to sit on to size your prurchase.
I hope management reads my review and comments on «Black Sunday»
Picking up chit chat from other’s, this is the final day for this 40% red tag sale, just my luck!
Keeping it real :)

Management does not want to help @ all. My wife purchased some shoes in 9 ½ even though im 9 in most shoes. They still fit snug/​tight try them for one day to see if can break them in. A few hours later i had to take them off. They were very uncomfortable. Waited about two weeks before I could get back to the store, by that time i had lost the receipt. One of the workers said it would be no problem. But she had to speak with the manager. Long story short. He was not willing to exchange/​store credit/​nor do a refund without a receipt. I was very disappointed with the manager. Even though i own about ten pairs of new balance shoes. I don’t feel like shopping there anymore. I had a similar experience like that with wss and they had no problem exchanging.

I was really glad I came here. They have a great selection, and while not everything is dirt cheap, there are good discounts to be had, so if you keep an eye out you can really get some great deals.
The range of walking and running shoes is just as good if not better than going to a general sporting goods store, so if you’ve ever had a pair of New Balance shoes you’ve liked, I’d recommend coming here and seeing what they have, whether you’re looking for walking, running or hiking shoes, or sporty clothing and accessories.
Lastly, I was quite happy with the knowledge of the people on the floor. They were pretty knowledgeable about both the products and what kinds of products work for what kinds of activities, and they can advise you on what kinds of shoes best support your needs.

I love New Balance shoes!!! Some diabetic shoes are N B. I think that is the 1^st time I got a pair. Very comfortable and wear great when I have worn them for the majority of a year!
I would love to tour one of their factories. That would be fun and a privileged.

First time in the store. First time trying on NB. Ended up buying 4 pairs of sport shoes ($ 100) and at 25% off on Memorial Day. Very helpful employees, definately going back.

Love this place!
Came here during Memorial Day weekend, they had a addition 25% off sale. It was great! I got super savings and 2 pairs of AWESOME shoes!!!
The service I got there was amazing, the staff were tentative and friendly. The store was clean and well kept.
I am definitely coming back here!

Brought my bestie here because she was visiting from Japan.
New Balance is very popular in Asia and my friend got a pair of adorable suede sneakers for a steal!
Do not be intimidated by all the running shoes. I was very surprised to find comfortable day to day walking shoes and even working shoes for a wide range of different industries!

Read the reviews, came in, left without shoes. Nice store, OK parking, very clean and prices were good. I just didn’t find the selection as good as I wanted. Most people will walk out of here with new shoes, just not for me at this time.

This is pretty much the ONLY place I get my shoes anymore… I love it here.
They have great prices to begin with, and they are often having holiday sales, or just seasonal sales on their already great prices.
The other thing that I really like about coming here is it’s not your typical factory store/​outlet… the staff are extremely helpful and friendly. I was there yesterday getting some new shoes, and I think I was asked by 3 different people in the first 5 minutes if they could help me find something.
They have a great selection of shoes here, but they also have a lot of great workout gear (shirts, shorts, pants, bags, bottles, etc…)
If you’re a Newbie fan like I am… this is definitely the place to get ‘em.

Unlike the large majority of outlet stores found in Ontario Mills Mall, this New Balance Factory Store is located on the opposite side of the freeway, about a mile away in a large industrial building.
It was a good find, we had been looking all day at other shoe outlets, but who am I kidding? Prices are still high. Just NOT AS HIGH.
Mr B discovered one of their newer shoe designs, called Fresh Foam 980. This is an extremely light as a feather, airy shoe that he can both exercise in or just use for general wear. They carried three colors, white, grey, or blue. The shoes have a playfully multi-​colored sole, and are a comfortable, good looking shoe that retails for about $ 119. He found them at the factory outlet for $ 89. Who pays retail anyway, right?
The best part was, he wears a small shoe size, one that is a lot more difficult to find, but he found limited quantities here. So, we bought more than one, just for back up you see. I figure he is set for life, considering how old he is (ha ha). I hope he doesn’t read this!

I love all the help and attention from the staff. If your in the market for new shoes this is the place.

You gotta love the factory store especially then they are doing the additional 40% off annual sales for family and friends. Parking can be abit of a pain but there is plenty of street parking available for overflow parking. They pretty much stock all your usual New Balance products ranging from clothes, shoes, and workout gear. You definitely need to inspect the item before you buy it thought because they do sell «imperfect» products for certain items.
The staff is always friendly and helpful in answer questions or assisting you.

At the risk of blowing up a spot, I’m gonna drop a review on the NB Factory Store. Unlike the outlet mall-​based NB outlets, this one appears to be connected to an actual NB warehouse/​distribution center. At least, one would think considering this isn’t at Ontario Mills but rather in an industrial park in Rancho Cucamonga. Because it’s where it is – my guess anyway — they have a far better selection of merchandise than do the normal outlets.
Prices are in line with outlets, but you get the aforementioned better selection. Of course, your mileage may vary based on what’s in stock. When I went, I scored a pair of 890v3 for just $ 30. Sure, this was the 2013 version, but hey $ 30 for a pair of running shoes? Can’t beat that. Most of their running selection was the 2013 lines, but it’s not like I was expecting to find Fresh Foams in there. That said, I’ll take 2013s at a discount over 2014s at full price. Not to mention the fact that they carried high-​end NB shoes and not just Famous Footwear/​Sports Authority-​level stuff.
Good thing I don’t live closer to RC, otherwise I’d be dropping ridiculous amounts here regularly.

I came here because I wanted to switch from a different brand of running shoes. I told the associate the model of my current shoes and he was was able to find me a couple of New Balances that were similar. I was very impressed by the knowledge of the employees here.
The prices were great, $ 79.99 for shoes that retail for over $ 100 elsewhere. They have newer styles in stock and older models as well that are heavily discounted. This store has «buy one get one half off» sales which is great if you’re looking to pick up a couple pairs for rotation during training.
You’ll also find a modest selection of running shorts, tech tees, jackets, socks, and hats. They have accessories such as bags, visibility gear, water bottles, and watches too. If you’re new to running or a seasoned athlete this place is a must visit for shoes and gear.