The Import Connection

Prices are good but most cars are very dirty on the inside. Most have minor to major cosmetic issues. I arrived a 5 of 11 in hopes to get a car. Finally Fransisco showed at 11:20. We spend the next hour driving 4 different civics and ready to make an offer when Fransisco said he needed to leave for a bit to take a car to a mechanic. An hour later he shows back up. We make an offer on the car we want. They have it listed for 5995 on the website but the Kelly Bluebook sticker they have in the window states the market value of 4,650 so we offered 4 and he said that the lowest the would go is 5k and he would need to get approval. I said let’s move ahead and as I was calling my mechanic to arrange for an inspection Fransisco walks out and lets another customer take the car for a test drive. Who does that? What a waste of 3 hours. Fransisco said oh he will be right back. Like I wanted stay there another minute. Save yourself the time and money and go some place else. Even called the owner Jay and explained the situation and he said he would Fransisco and call me back. That was an hour ago and no call back.

Bought my second car from Jay and I have to say they have exceeded my expectations both times. Were very helpful and informative helped me not only get on the road but stay on it!

Great staff with amazing customer service!!! Great selection of affordable vehicles to choose from.

DON’T MAKE THE MISTAKE of buying from Import Connections — like I did.
I found a 15-​year old car that I wanted and the price was $ 5,599. I gave a $ 2,000 downpayment and now — -two years later — I realized that I purchased the car for $ 7,599 instead of $ 5,599 — as my monthly car payments amounted to $ 170 a month for 36 months!
DON’T BUY FROM IMPORT CONNECTIONS… THEY RAN A SCAM!

Bought a car from these guys two months ago, they stated the only thing wrong with the car are the front breaks and the motor mount needed to get adjusted… didn’t sound too bad. I took the car home and within a week I was having transmission issues… I take the car back. Francisco says I’ll let the mechanic take a look at it. A week later (mind you I had to rent a car for this week), I finally get a call that the car is ready (rebuilt transmission), car supposedly is good to go. I take it home and soon find out, it’s having the same issues, I finally had time to take it back to them, again the mechanic will work on it. It’s been 4 days and I’ve been trying to get ahold of them and NOTHING. I had to rent a car again for this week to get to work. Now I’m getting upset and I’m about to get my lawyer involved if this isn’t resolved soon.

Found a car I really liked, drove it home and could barely get up the driveway due to transmission issues, I took it back to them the next day within 2 hours I get a call saying a professional Looked @ it and there’s nothing wrong, I could get $$ back or find another car. I get to the lot and the sales rep. Tells me he test drove the car and could feel the Trans wanting to slip but it was boss decision. We looked at 3 different Cars with engine or Trans issues, they don’t stand behind their warranties and wouldn’t even reimburse me the $ 25 I put in gas! Will never go here again or recommend.

Came to check out a car I found on
and Francisco who helped me was super friendly and helpful. Cars were dirtier in person, but also cheaper than the
listed prices. Overall would come back again, with a bigger budget.

Today, I found a car that i really liked and almost bought it. The cars are decent and reasonably priced, salesman’s a nice guy… But i wish they had better sales terms especially regarding the warranty and the return policy.
I agree with the negative one-​star review here. I asked francisco about that $ 500 restocking fee the negative Unilocal review was talking about, he did not deny the negative Unilocal review but gave me a vague and unclear answer about it and said «uhh, yes, you would have to pay that fee» and the he was also mentioning a «$ 150 cancellation fee» in case we want to return the car. Cancellation fee, for what? It’s not like we’re financing the car, we were going to pay in full. I usually am the type of buyer who would ask more questions until everything’s clear and both sides understand each other, but just talking to him about the warranty and return policy made me realize it would be a waste of time if i try to clarify stuff because it’s already bullshit from the beginning.
So if he sells you a car that SEEMS AND LOOKS okay, if it breaks down the next day, it wont be a hassle free return or a full-​refund due to all these fees that don’t make sense.
I ended up not buying the car that i liked from their dealership.
Like i said, nice man, nice cars. But lacks better sales terms.

Found them via
. At first, I was hesitant to go because of the first bad review here, but the price of the car was so enticing we just had to go.
It was confusing at first to find the place because it was located in the back of a bunch of warehouse buildings. You could easily pass by the place.
Francisco, or Fernando (I don’t remember what his name was) was really nice. He didn’t apply any pressure AT ALL on our family, unlike many of the other dealerships we went to. He trusted us enough to let us drive the car around without him and patient with us while we were haggling. He let us bring our mechanic friend to check out the engines and parts of the cars.
The car we ended up buying works well. We’ve had it for about a month now and had no problems.
If you guys are looking for cheap Honda cars, this is the place.