Venetian Nail and Spa

Great service, really good pedicure, did a pretty good job on my stiletto nails… a little pricey for designs

I recently came here to try out the new ownership and the service was horrible. My manicure was a mess, I was so disappointed. I previously came here for 10 years and always was treated so good up until now. I do not recommend this place. April use to run the show and she is no longer here she was the best.

This place is a joke. Went here because I was given a flyer with a discount. I thought hey I’ll check them out. I went for a fill and a pedi and also brought my friend. I have never had a worse experience at a nail salon. Burned multiple times from the file. My nails are so wonky and the polish I don’t even understand how it could be this bad. Not only are the technical aspects bad but the service. They were having lights changed and air ducts cleaned during business hours. Made us move multiple times and had my friend close her eyes as the dust was falling down. My friend and I went in at the same time and I had to wait 1 hr for her after I was done because they kept stopping and doing waxes while she was being serviced. This place is awful. I didn’t want to review so badly especially that there were two older woman and I felt bad they were working so hard but I mean this place was bad and I wish I didn’t waste $ 50. Oh to top it all off that discount I didn’t receive and didn’t realize until after I left

I had previously been here before numerous time and got my nails done by Lily she did a good job however she would file them way too thin and usually the same day 1 or 2 nails would break this last time Michael did them for me and i was supper happy they were beautiful!

The owner is nice, I had them redoing my nail 3 times and it was still not as I expected but not to shabby after all. Nothing really special about this place except it’s convenience location.

This is my place! I will not go anywhere else. Alex is my nail guy and he’s the best nail tech I have ever encountered. I really can’t review the other people on nails because I only trust him. He’s amazing he takes his time and always gets the shape exactly how I want it. I’m a nail person and I’m very picky Alex learned how I love my nails and he makes sure to do them just right. Make sure to make an appointment for him thought because he’s always booked. I also get my pedicures here and usually request Mary for that because she always to great.

Do not get your nails done here!!!
Do u want your nails to look crooked?
Do you want the gel bubbly and 3-​d?
Do you want the lady to redo them 5 times and you told her you don’t have much time?
If so then this is the place for you!!!

Had a horrible time in this Nail salon today, Mistakenly I came here just because is very close to my house ,
At first everything was alright the Lady doing my nails which was Lily older Looking lady compared to other nail girls their it seem like she knew what she was doing at first because I had another set of nails
Which she went an took them off pretty nice a quick, so I was like Ok she got it, as soon as she started applying the acrylic I knew she sucked at her job you Only have one job to make my nails Beautiful the nails she took off which I got in Another Nail salon were Beautiful she messed up my Brand new set is Horrible,
I ask her for coffin nail which my set she just took off was perfectly coffin nails she gave me round coffin crooked nails they are horrible I was so disgusted with her messy job I just wanted to scream an say Stop but I felt so Bad ! Why ! Why did I feel Bad she was doing a Terrible terrible job I continued with getting messy an let her do her JOB omg Worst nightmare ever guys .
Lily painted my nails which is terrible paint job go an see the pictures please. when she was done painting my nails she told me to go pay just seconds after her finishing my paint job like WTH you want to get my fresh Ugly painted nails in my purse to reach for my card! Yes they demanded me to Pay First before my nails were dried! That’s sad !
I Had Enough that’s Horrible Customer Service, after I payed them $ 37 plus Tip cause Lily Asked me if I was paying Cash I replied «No with card» so she’s like Can you leave Tip Too” my idiot ass replies «yes» I’m just too sweet an dumb then I was in my work scrubs too so I didn’t want to look mean!
Ok I paid then «Duh» my nails were fresh Still they were wet so I went to the drying station they had an put my hand in their an their was No Air coming out of the fans I waited for several minutes an was looking around to see if a nail lady or Lily will come an assist me but No I sat there for like 7 mins that’s when one of my Nails got Messed up cus I took it out of the Drying station fan an Boom I Messed one up.
So I got up from the station she was already doing another girls nails an I told a gentlemen Alex I believe that was his name that one of my nails got messed up an I wanted for Her (Lily) to fix it .
I didn’t want to be rude and barged in while theirs another girl trying to get her nails done beautifully too. (Only if she knew) So I guess Alex told her what was going on. I went back to were I was sitting an she came by said «oh you messed up» I said No you Give Bad Customer Service cause your Supposed to make sure my nails a fully dry before I stick them in my purse an you have to turn these fans On no air is coming out of the fans she Said «Oh Sorry sorry I turn on for you» an that’s when I told her ass I hated My messy nails I said «Look what is this shape Look how crooked they are look at you sloppy Paint job» She said «oh sorry sorry I fix for you come on «I said «no why didn’t you do it Right the First time I said Lady I gotta go I don’t have time for this» again she went on «Sorry Sorry can you come back tomorrow I Fix for you»
I was so mad guys I just wanted my nails to dry an get the hell out of their! RUN
I am so disgusted by their Customer Service an they still have the Audacity to Ask a For Tip !
I want to go back just to get my $ 40 worth but to deal with them an their horrible Customer service is just a pain in the ass. For real.
If you like Horrible Customer service an Nail lady’s that can care less about your Beautiful hands an nails than This Place is Great for you.
I got my nails done by Joe here btw Only once before His the Best their if anything He was not there oh well that’s what I get too for being me! Great Day:)

I absolutely LOVE this place and I fell in LOVE all over again today! Michael did an outstanding job… he took his time, concentrated, really cared how they looked and really cared if I liked them! The matte gel colors are ADORABLE and I will NEVER go to another nail shop again! Request Michael, you won’t regret it!

Never again will I come back. I only needed a color change to French tip with black nail polish and my nails turn out very sloppy! Just wasted $ 18.

Had a fantastic pedicure with Mary at Venetian this morning. So good. Highly recommend it!

Worst service ever! I asked price for med pedi when I came in and was told $ 19 when done I was told $ 28. The whole process was painful and rushed. Whole place is unprofessional. Workers are old women older than my grandma and speak among them self the whole time in different language. Will never come in here again.

First off, 19 dollars is the most I have ever paid for a plain ol Pedicure. Second, I told the older lady who was extremely sweet that I wanted a deep clean etc. well she sure did go «deep» both my toes were bleeding like crazy when I walked out… The older lady obviously didn’t intent for that to happen so I felt bad for her and said its okay! I go up to the cashier and the owner of the Venetian starts attacking me without me even mentioning anything about my bloody toes nails «You wanted deep cleaning, she didn’t want to go deep and you made her!» She kept repeating that to me being super annoying and rude trying to make it clear. I def. will not be coming back. The older lady was a sweetheart, regardless.

Well needless to say I will never return. Aprils gone and she was the best and so attentive at gel manicures that you don’t even pay attention to the price. I went in and was informed she no longer worked there and had Kim do my manicure. She soaked the gel for a brief moment than begin to just file the polish off like she was in a hurry! That defeats the purpose of gel nails. Because filing you are now damaging my nails and making them weak. So like I thought after all these months of frowning my nails with April– Kim has made them break off… They’ll grow back but I’m definitely never coming here again. Lists loyal customer to impatience!

Great experience here. I don’t often go out in this area for my pedicures but thought I’d swing by since I was out there for work. The place is under new management and they seem to working out the kinks but the lady working on me was very nice and did good work. I’m happy with my pedicure and will be back if I’m in the area.

Visited my boyfriend and I was in town trying to get a fill and also a French tip. Joe did my nails and I was very impressed. He filled my nails and shaped them pretty good. When he was about to add the French tip he added that I should get a design that he does with French nails. I said why not I like different. He tested on one nail and it was so pretty. I would’ve never thought a guy would be able to do something like that. They came out so nice, now I know where to go in ontario

My favorite person is April. She is kind, efficient, professional and does the best work on my nails and feet. I highly recommend her and it has been a pleasure having her do the great work she does… your a blessing Mrs April…
Lori M

I had Paul and he was very nice and took his time.
Staff very nice
Beautiful layout
Good price
I will go again

I got a pedicure from an older lady. She was scraping the bottom of my feet with an emery board instead of a pumice stone. Then she said I needed a callous remover. I said fine. Maybe that will make the emery board work. When she was done, she didn’t even put moisturizer on my feet. I paid extra and didn’t have visible foot crust. But now I do. And callous standing up rough.
The lady that did my finger nails did a good job.
I was the only customer in there and a heavy-​set guy kept turning the TV shows and Netflix movies just as the shows were getting interesting. And then turned it off and worked on his tablet. I guess the TV is not for the customers viewing pleasure.

Ugh, it really pains me to have to write this review. This review has nothing to do with some of the nail techs that work here, it’s the NEW MANAGEMENT and non-​existent customer service.
Upon entering, you’d never have a clue that there was a boss or management on site. You’d think it was another regular patron chillin’ in the corner, on her cell phone or laptop, but no, it’s the owner and/​or her daughter.
1. You will never, ever be greeted properly. It’s usually by a working nail tech that barely looks up or even bothers to ask me what I’d like done.
2. As soon as I tell them what I need, they then proceed to converse in their language for a few minutes as I stand there lost. Are they arguing over who has to work on me? It’s kind of weird and embarrassing to be standing in the doorway while they sound like they’re bickering over me.
3. Alex, the only male tech here, is a gossip monger and needs to learn to shut up. He is so unprofessional and acts as much, or if not more bitchy and catty than half of the women in here. All the estrogen in the air must be contagious. I want to poke him in the eyes because he’s constantly staring at me and everyone else.
4. The boss and her daughter do not do shit. Seriously, why are you guys here? They don’t greet customers, they don’t help set up, they don’t even collect money! WHY??? When you have a packed house on the weekend and they don’t even bother to interact with the customers, especially the ones with appointments. What’s the point of having an appointment but yet I have to wait 15 minutes before I am seen. I have never, ever been to a nail shop with such poor management. There is no one running this place.
5. I specifically asked for a gel mani and a deluxe pedi when I made my appointment. I always get my hands and feet done at the same time, and it usually takes about 45 minutes. But whenever it’s busy, it takes at least 2 hours!!! And worst, they don’t even let you know beforehand that you’ll be worked on at two different times. It’s like they’re worried I will back out if I knew it would take a long time. Well shit, I’m sorry if I have plans and things to do, but that’s the reason for an appointment!
I am done with you guys! I’m sorry I have to stop getting work done with some of the great nail techs here, but with shitty customer service and management, it means nothing. There’s other places I can go for my mani/​pedi needs.