DMV – Opa Locka Branch

Had an appointment, it was the smoothest time ever. And for a person that dislikes the dmv the was by far my best experience now if I would have come here with no appointment «I’d b pissed» so if your smart you’ll make an appointment before you go and no worries…

Wow, what can I said? This people really improved with the new system. We had an appointment for 9:00 am, they called us at 8:58 !!! All in all we finish in less than 20 minutes. It was only to get a restricted license but I can see they called people really fast. 20 years ago it was horrible. I like this station better than the one at w 60 st.

I was waiting for 2h to be called to do the driving test. SInce was very hot outside and I had to wait there to be called, I start having headache. I asked for my app and the big black lady told me she has called me less than 2h ago but I wasn’t there. It was not true. I didn’t move from the bench I was told to wait. In 2min she called my name and she was actually my examiner. She said after 1 stop sign I didn’t stop properly. That was not correct!!! She just tried to make her day better failing me. She was just a unprofessional racist who doesn’t do the job properly and wasting people’s money and time!!! Very disappointed

Waited for two hours just to get a drivers test full of trick questions that lasted no longer than 5 min, complete waste of my time.

Government offices are full of incompetents and are usually filthy toilets, and this place is the worst of the worst. There were two decent people working here, but the rest of the workers are completely unemployable in any other place, even fast food or the post office. I only hope their unhealthiness shortens the length of their government pensions and their dependence on my tax dollars.

There’s a man who works there, by the name of George, who’s a major douchebag.
The guy obviously hates his job and gets angry at the smallest things, specially the visitors/​customers lack of knowledge about the process. His condescending attitude is not helping his reputation of «public servant».
Long lines is also an issue, mainly due to their very low operational speed as expected with any DMV or government service for that matter.

If it was possible to give a minus five stars I’d do it.
Going to the DMV is never something that you look forward too, but this place is the worst of the worst. The people at this location are over worked to the point to idiocy. They act out and are very mean, nasty, and unprofessional with their customers. The lines are ridiculous, the people who frequent it are low class, and worst yet… they don’t take plastic. The closest ATM’s are in the flea market next door, in the center, yellow building, and one of the two is usually broken. The parking sucks; be prepared to pay to park in the flea market next door. The seats are hard. The bathrooms are filthy.
I went on a Tuesday, at around 11 am, and waited there until just after 2 pm.
They don’t believe who you are and don’t care. They mean it when they say bring three pieces of mail proving your address, or you don’t get in the door. They mean it when they say bring ALL of your Id’s, or you don’t get in the door. They mean it when they say cash only.
Be prepared to entertain yourself until you are called. Then prepare to wail. Be prepared to stand in several long lines. Be prepared to bite your tongue so as not to say ANY thing that may upset the staff. They will find a reason to not give you your documents.
I understand that it is very difficult dealing with the general public. I’ve worked those jobs too. I know that it can be very frustrating to solve other people’s issues on an hourly and daily basis. But when you see an entire building full of people treating their customer base like garbage, it’s a clear indication that there is a problem all around.
Renew on line whenever possible. If not, pick a DMV in another location. Any other location.