AIM Properties

These people are THEE WORST! I am a former tenant as well as my mother who rented with them for 18 years, they treated her with the utmost disrepect Don Jr is a complete Jack-​Ass and his father is as rude as could be. Upon leaving her rental unit, mother cleaned it emmaculately and we had pictures to prove it, but they claimed she left her unit in disarray and kept her deposit for re-​cleaning, even lied to about her to places that she was trying to rent another place at saying she had bounced rent checks, and other things, which was absolutely false. To add insult to injury she left her keys in the drawer upon leaving because the idiot manager was no where to be found, so they charged her another months rent thru a collection agency. THESE PEOPLE ARE TERRIBLE. I would urge any and everybody to not rent thru this agency. I hate that we rented thru them for so long to be treated so unjustly. They are disgusting

This place is HORRIBLE! My brother was at a condo that used this place and when they got the condo it already had SO much stuff wrong with it! Junk everywhere! Then of course when they move out the company tries to charge them 900 $ bucks for repairs and «junk» that was left. They are ridiculous. Carefully look before you rent any properties with this company and make sure you take pictures!

This company deserves no stars. They are rude & treat their clients like they are talking to children. Don the so called manager could really use some people skills. How do u lose a check in the mail twice then try to charge a client for a stopped check, which u failed to mention in our conversation. Nice communication skills.

I love you AIM properties! One of the best management companies I ever delt with fast with maintenance and understanding of a renter if I could give more stars I would :) keep up the great work! And thank you.

I have mixed feelings about AIM Properties. I’ve been in my apartment (through AIM) for a little over a year and I have to say, I am absolutely in love with my apartment. I got a killer deal on the apartment for the location. My neighbors have been in the building for years! The turn around for this small complex is something like once every 2 – 3 years, which is pretty amazing in the world of apartments.
Now, does AIM Properties have its issues, sure– but so does every other company. Yes, they could be a little friendlier and certainly could improve response times, but overall i’m satisfied. I recently had to have my water heater replaced (mine lasted from the 1970’s) and they had that bad boy replaced the same day. If you have any urgent problem (EX: no hot water) they’ll do their best to get someone out there ASAP!
If I had to do it over again, I would totally rent through AIM. Like I said, every company has its issues, if the worst thing I can say is they’re a little curt and take some time to respond– they’re A-​OK in my book!
Thanks AIM Properties!

These guys are Jerks period! They just scam potential renters so they can get there $ 30.00 credit check. They didn’t even check the credit. Do Not rent from them

I have to say that my experience over the last few weeks has been excellent. I called to find out about an apartment that was going to be available. The receptionist was polite and transferred me to Don. He was upfront and honest about the place and told me to check back in a week or two. I called back and he remembered who I was (even though we only had a short conversation). Once again, he was upfront and honest.
I didn’t end up getting the place I wanted (for a few reasons). But, overall, I was completely satisfied with my experience and would recommend reaching out to them.
The other reviewer was right. These people have a lot of sought after properties and they tend to go quickly. Also, I have two friends who are tenants with AIM and they both highly recommended them.
Even though it didn’t work out for me, I still give them 5 stars for the service and professionalism.

I am a tenant and have dealt with Don, and he is a normal guy with a normal company. Sometimes people come on here and rant and rave for some reason like getting a late fee for aaaaa not paying rent on time??? .These people are lovely to deal with. Don has always been more than kind to me. Easy to get in touch with, effective communication. I haven’t moved out yet so I can’t say how that will go, but I imagine if it is anything like my time here, I’m sure it will be easy breezy. And that’s the TRUTH!

The guy in the front was very polite an had very very good customer service skills that’s why I give them 5 stats

I have to say I completely disagree with the comments about Don. I first spoke with him about 3 weeks ago. I called about a place that had already been rented and he told me about another place that was coming up for rent at the end of the month. Sure enough, as promised, we were able to view the condo on Friday ¹⁰⁄₃₁. I brought the applications in yesterday and got to meet Don. He was very nice and personable and told me he would have an answer for me by the end of the day! Wow! That’s awesome! Sure enough he called to tell me we got the place. Yay!
This is a very busy office and I did call a few times to see if we could view the condo as soon as possible. In my opinion it’s just part of the process when you are renting a place 2 blocks from the ocean. This is very competitive and sought after area so persistence is vital! However, every person I spoke with AIM, especially Don, was friendly, helpful and efficient.
My experience thus far is nothing like those of the other comments on here. I’ve always maintained a good rapport with my landlords by paying on time, taking good care of the places I’ve lived and being a respectful neighbor. Perhaps those leaving negative comments don’t live by the same practices.. I don’t foresee a problem here with AIM. I would definitely refer friends and clients to Don. I’m looking forward to renting with AIM properties and hopefully my experience will be a very good one! Thanks Don!

I agree with the others who wish there were negative stars!
Leased from this company years ago before I bought my own place. I am floored to see they are still in business! Don Jr. is a complete jerk. Lies, lies, lies and strings you along telling you what you want to hear without ever keeping his word. Not to mention he’s got the girls who answer the phones trained like parrots to say ‘sorry, Don is out of the office.’ BS. I actually drove over to their office after hearing the famous tagline (10 mins away) and low and behold guess who was sitting at his desk.
Seriously folks, no matter how great the place you want to rent is, if it is managed by this company GO SOMEWHERE ELSE. I promise you will save yourself so much time and frustration!
No, just no.

Agree with all the other negative comments. They were fine during our rental period, but once we went to move out and did everything we agreed to in our contract (cleaned the whole house, carpets, even wiped down walls etc.), they told us the carpet wasn’t «like new» anymore and that they had to have it re-​cleaned. Sorry, but you can’t make carpet new again once it’s been used! And P. S. put in a higher grade carpet, and it will last longer. Management is useless and their repair team also is useless. They kept a big chunk of our deposit, unrightfully so.

As a tenant I can say AIM is the worst property management company/​people I’ve ever dealt with. Bogus late fees, not returning phone calls, not fixing things even after asking in writing multiple times. If you are a property owner and you value your tenants and your property, don’t use AIM. If you are a renter, stay clear of the property they manage.

Negative also… friends referred me personally of an available unit on the Peninsula called/​emailed/​drove by did everything possible to make contact w/​Don and a BIG FAT ZIP PO!
Very disappointed been wanting to get into this area at this price for over a year and again the bridesmaid.
Thought if you were in the real estate biz you were to be friendly and responsive?

I wish I could give negative stars. Everything was fine while we lived there but when it came time to move, it was a nightmare. Don tried to screw us out of our ENTIRE security deposit, claiming that we owed half of June rent since we didn’t give notice til the middle of May (even though we found new tenants and were out by June 1, AND in our lease it stated that we didn’t need to give notice). We were also charged $ 450 for the replacement of the counters because apparently there was a burn, but they had no photograph of the burn and none of us were aware of there being any blemishes on the counters. We were charged $ 225 for cleaning the windows and blinds, and were charged $ 100 for carpet cleaning even though most of the carpet was replaced with hardwood floors after we left. It took weeks of unanswered emails and avoided questions to finally get any of our money back, though we didn’t get all of it. In fact, I only got their attention when I threatened to bring in a lawyer.
Don’t waste your time with these people, it’s not worth the energy and the money you’ll lose in the end. Worst experience ever.

Another ZERO review. I don’t know how these guys get any clients. Don was very nice OVER THE PHONE then completely rude IN PERSON. I wish I would have Unilocal’ed them prior to wasting half my day dealing with this horrible company.

Zero star rating! This Property Management company is the worst ever! Do NOT waste your time trying to get an honest answer out of them, they change the terms on the spot and will lie to your face. They encourage you to come in, give all your personal information on the application, and never even bother to run a credit report!
They are so sketchy, trust me, you will be disappointed in every way!

This management company is horrible. We applied for a place and then they kept stringing us along telling us they would call us the next day, and then the next. Never called. They were happy to take $ 60 from us to run a credit check (way more than it should cost), but never bothered to do anything beyond that. Found out the place had been rented after 6 days. Avoid them if you can!

I called this company about a rental I was intrested in on. I submitted my application and $ 60 for a credit check on Monday. They said they would know by noon that day what the outcome was. I did not hear back so I called them the next day (Tuesday). The man of the phone was irritated that I called him and said HE would call back when he knows what the outcome is. I called back again in Friday and he said it was already rented and that they moved in yesterday (which would have been Thursday). Not only did I not get a call back to update me on the application but did not get a reason why I did not get the apartment. I have a perfect credit score of 850 so there was no reason that I did not get the place. I asked for my credit check money back and they refused to give it back. I feel they should give me the money back if they won’t tell me why I did not get the place (Cannery Rentals in Newport Beach does this so I would recommend them instead). Do NOT trust this company. I own my home in another state and I rent it out under good landlord practices.