Archie’s Towing

Awesome place. They have towed for my business multiple times. Always on time and a super quality job.

Tried to buy some car parts from these people. They had a variety of parts for a car I have. Called up on a saturday morning and was told to call back Monday, they only deal Monday through Friday. Waited until Monday, called back, same lady answers. They had sold the parts on saturday! The same day they had told me I had to wait. Lady who answers phone is either a liar or can’t do her job. Upsetting. Poor business ethic.

Having to have your car or truck towed sucks. But if you find yourself in need of a tow (& are within their boundaries) give ‘em a call. The entire staff is professional & personal. The fact that they use flat-​beds instead of dragging your vehicle, is a plus in my book. Besides, the paint jobs on the trucks are pretty cool!

I was cut off by an Archie’s towing truck today when he turned right on a red light w/​o stopping at Walnut and Batavia. Then I found myself in front of him on the ramp to the 57 North, and he was tailgating me so closely that I was scared. A few minutes later the truck sped past me, and by this time I was doing 70 mph.
Archie’s has come to my aid in the past, and I found them to be a fine towing service. But this driver needs to realize he’s representing the company. Please speak to him. This happened between 12:30 and 1 pm, 4÷17÷15, and the license # on the truck was 8B91411.

I used this guys 3 times in the past and they were great, fast service, customer service oriented and of course professionals in their field .
Last week my truck broke down on the freeway and of course I called them .
The lady on the phone was very rude like she was doing me a favor or lending me some money .
I patiently explained her the situation she replied to me «OK will be there in 3 hours «I said OK I will wait, then she asked me right away what city you are in, I replied Irvine then she very rudely: «You need to call Metro Pro towing » .
I barely exploded on the phone but kept it cool thanked her and hang up the phone .
I do not like to give a feedback under certain emotions but this is a well deserved feedback .
Please Archie’s Towing re-​train your staff and do not loose loyal customers.

My car stalled while driving in the 57 S couple Sundays ago. Found this place on Unilocal so I called them up. They told me it would take 1 & ½ hours. So I sat there patiently (like I had much choice since my iPhone was about to die) on the shoulder lane of the freeway. 2 hours later I see a tow truck with the name Archies on it drive right by me. I called them up again and they told me they had to goto an accident site first because it’s required by law. They had me sitting there that long waiting and they didn’t even have the decency to call me back to let me know what was going on. When I called them back they said it be another 1 & ½…WTF! I had about 3% left on my phone so I had no choice but to agree. Decided to make a quick call to the gf, and had her look up a tow service for me. She found another and they were there in 30 mins flat and it was cheaper!

I had a truck stuck on a hill in Laguna Beach. Archie’s towing handled it professionally and safely. They were half the price of other tow companies and didn’t leave me stranded even though I was stuck on a very difficult slope. Thanks Archies!