Coverall Orange County

We are a small company and I did not want to impose on any employees to handle cleaning so I contracted with Coverall. Cleaning was «OK». Nothing special but I didn’t have to do it so it worked.
Occasional missed cleanings with vehicle or health issues given as the excuse. Not a big deal but frustrating that this wouldn’t be handled behind the scenes.
Real issue was when I tried to cancel. They invoked the ‘auto-​renew, you CAN’T cancel’ clause.
Good luck collecting.
Save yourself the trouble, stay away.

I agreed with the other 2 reviewers, if I can give this coverall cleanning an 0 stars I would but I can’t.
Please do not used coverall for your business it horrible service and manner. They never listen to I tell them what u want. Every time I work to my salon I’m so mad.
I would like to file a complaint about the service over the past year i had was horrible not clean when we tell them nothing get done n over n over again them finally very upset confront them then they just ignore whatever we told them then finally they change the did deferent cleanning person n the same. Didn’t even clean the sink n the refergerator when we leave not or text to the person i charge wasn’t been take care off, finally I just told the cleanning guy in person he throw the key on the table n leave he said he didn’t want to clean, then left the store, what kind of manner n professional is this, I need an answer, in the last 11 months I haven’t been happy n I have to stuck with them. Unprofessional and dirty work I’m so sick of their cleanning

I NEVER give bad reviews but this company is terrible. I cant believe I had to give them 1 star. Work wasn’t done. Place was always a mess. I gave them several chances over the course of several months to almost a year and no changes were made. I got a new cleaning crew (not a franchise) and they are MUCH better, and less expensive. Dont let Coverall tell you unfranchised companies arent insured or bonded. My company verified the insurance and bonding of our new crew before signing our new contract (month to month). Even after cancelling with Coverall they have been sending us invoices to pay them for the last few months that they weren’t even here for. We cancelled with them «in writing» and we are still getting bills asking for payment. Really now? Very unprofessional. They ate our office food, didnt dust, left security doors open and threw away supplies before they were even half used. Those things were unacceptable to my company and would be to anyone. If you get a call from Luis or Eduardo… decline their service.

Absolutely terrible. This business is contracted by my workplace to clean our building and they do a horrible job. Every time I come into the office, it still looks dirty. Our contract is coming up and they’ve just decided to skip ahead and stop cleaning or taking out trash. Extremely unprofessional and unresponsive.