Fashion Q

The store would have 5 stars if the customer service was better. So to be straight forward it’s a cheapo-​asian store, BUT, the prices are actually amazing and so is the selection of clothes. The stuff is really cute and trendy, not just plain and young looking like most similar places.
3 stars because the customer service was horrid. I was in the place for 40 min and not one worker acknowledged that I was even there. For me, this personally isn’t a problem. At a place with tops for $ 5, I could really care less.
Just a heads up though. If you’re big about customer service and how you’re treated, this probably isn’t the place for you. Other than that, I really don’t have anything negative to say.

When I got to this store there was a lady talking to the girl at the register. I don’t know what the issue was but I was in the changing rooms for about 10 minutes and the woman was still at the counter when I came out. I went to pay for my clothes and I was kept waiting for… wait for it…27 minutes! This is not an exaggeration. I text my coworker right when I got in line to say I’d be maybe 5 minutes and that was exactly 27 minutes after the time on my receipt. From what I could hear the woman was having issues using her loyalty card or something. It is completely unacceptable to leave another customer waiting this long! If I wasn’t raised to have manners I would have thrown the clothes across the room I was so appalled. No apology when I got to the front either. I definitely wouldn’t recommend a place that treats customers this way. It’s not that the girl was rude, there was just a total lack of common sense. Seriously, I will never shop here again.

Don’t shop here. The Asian lady that works in this location treats her employes very very bad In front of costumers. She also don’t let u try a outfit if it is on a mannequin. Even if the the last piece and only size. She also only give u credit back in store only no refunds. And lot of item are final sale so no exchange or anything.

I would give this zero stars if I could. Bought an inexpensive item, wore it that week, washed it per instructions and when hanging it up to dry found 4 holes!!! Not one but 4!!! They would no t stand behind their product and return the $ 4.99 I paid. I didn’t expect it to last forever, but I did expect it to last for more than 1 wearing. So they would rather lose a customer than return my 5bucks for a defective garment. How stupid!!!

This is the best place to stop at for a last minute outfit for pretty much anything. Some of the items are cheap like forever 21, but occasionally you can find a quality item for a little bit more money. It’s color coordinated which is nice, but very tight and sometimes cluttered. If you do not mind digging through some small racks, then stop by. The customer service is horrible! Make sure you tried it on and want it. My mom bought me a jean jacket and I came to return it 9 days later and they wouldn’t even let me exchange it. They are very rude people. Overall great if you need quick retail therapy.

This is my preferred first stop before going to forever 21 /​h&m/ etc.
Sure, this place is pretty crowded with clothes, and sure the employees are not very helpful, (but hey I’m one of those people who doesn’t like being bothered while shopping anyway so I don’t mind).
Regardless, this store is in my Top 5. Whenever I come here, I have to stop myself from buying everything. You can find things here for $ 10 that you see at forever 21 for $ 20+. Most of the things I purchase here are no more than $ 15. Everything is a steal, even their shoes are cheap and cute. No, their clothing isn’t the best quality, but neither is forever 21’s clothing.
Only things are I wish this was at a better mall, I have to go out of my way to come to the Orange Mall just for this store (it’s worth it though). AND they need a bigger store for all their great clothes.

When I come here I always wanna buy something. But I always leave with nothing. I don’t find anything I like. Their clothes are cheap. But I just get so lazy when I see so many racks full with clothes. I can’t. If you have patience give this place a try. Also be careful because the clothes might Shrink after you wash them.

The clothes is nice but I was there visiting fam cme back home and saw the clothes were ripped I called they told me if I don’t back back with in 7 days I have to keep their ripped clothes! No money back or change the clothes for sme non ripped!!! what??? Never shopping there again

The clothes here are very inexpensive and they have a great selection. It does not change often so returning often is not necessary.
The prices are very reasonable but they only accept store-​credit for returns, which is unfortunate.

I like that they have great sales deal. I just dont like that its only store credit for returns.

Literally a hole in the wall – it’s messy and totally disorganized; but for me, this is the first place we go to when shopping for clothes – Forever 21 is our last resort lol. You can find what would be worth about $ 20+ at Forever 21 for about a fraction of the price at Fashion Q. Although the sales associates aren’t really helpful, the variety and price of the stuff they sell here makes up for it. This store is pretty updated in regards to style, you can find similar pieces to what Forever 21 offers as well

I love this store. Whenever I’m near, I always stop buy and grab a treat from here. I’ll admit, the customer service isn’t great, but it’s not like they can do much with how the store is organized. The racks are so close together, it’s hard to look through items with more than one person in the aisle. Doesn’t bother me as the clothing is worthwhile and cheap, with the same if not better quality than F21. The store clerks are not going to be much help. They are courteous and polite, but honestly don’t care to help you look for anything.
Overall, if customer service and organization doesn’t bother you, this store is great for you. Honestly, the pros outweigh the cons for me. If you’re looking for a bargain, stop by here. (:

if you’re willing to dig, you can find something cheap that everyone will love but no one else will have… music is too loud for my old ears.

this place is crazy… its SUPER cluttered in here and makes your trip here unbearable. I dont know whats up with the owner/​sales associates but they seriously need to clean this place up and organize it. i could barely walk through some of the aisles since there were SO many racks of clothes everywhere. also i disliked how there was a minimum for debit card purchases ($ 10 min)
what i do like about fashion Q is that the prices are dirt cheap and they have tons of different styles so theres a good chance you can find what you are looking for here

I haven’t been to the orange mall since probably 1996; with good reason– today I saw gang bangers just chillin’, moms that were way too large and had way too many kids and places like Dairy Queen, that I will never need to eat at in my life.
Yet I trekked on to Fashion Q– set up just like forever 21 but with much lower prices, same quality. There is no service or help, but who cares, I don’t like to be bothered anyways.
Good choice for a clothing chop shop, pricing was spot on, selection huge.

It’s ok to go if your size is XS to M in regular American size. They don’t do return and probably 7 days exchange or even no exchange. Price is very low for fashion clothes and varieties are wide. Store is not small, however, loaded with clothes might make you feel very narrow, lack of room. Still worths shopping for some fashion tiny things…

Alright yea I’m a guy, and yeah I’m givin it 4 stars. My wife likes shopping here and I don’t blame her. Good clothes at stunningly low prices. We were going to Chicago during the winter and she got a very decent and warm winter coat here for 20 friggin bucks. Yeah it can be a mess and cramped in here but its worth it.
Also avoid the location at Anaheim Plaza, see my review there…

Great prices on clothing. The price that you pay is terrible service, they won’t lift a finger to help you, either to find sizes, to start a dressing room, a simple greeting you as you pay — nothing. They couldn’t care less about customer service — but if you don’t mind all of this, at least you can walk away with some cheap clothing.

If I need some retail therapy and I don’t want to put things on my credit cards or –as my friend so brilliantly calls them – «we-​regret cards”– I come here. I can do all the splurging I want without the actual splurging.
Fashion Q has my loyalty over Forever 21 or Charlotte Russe. When I want a new outfit for a hot date… I come here on a whim.
When I try things on and admire myself in the mirrors, I must buy everything… and I can without breaking my bank!
Stylish and quality clothes… and you’d never know how cheap I really am. ha!