FedEx Office Print & Ship Center

Decent hours. Easy drop off. Nice, neat and organized with lots of other services besides just drop off. I think FedEx is much less expensive than UPS.

Horrible, just simply horrible on almost every level.
First I’ll focus on the positive, I had no wait at all, it was nice, well for a brief moment anyway. I walked in smiling like normal, there were two employees behind the desk sitting separate possibly working. Neither acknowledged me, though both looked at me. I said hello and walked to the open desk. I started putting my textbooks on the desk for shipping, and one of the women walked up to another computer and said «I’ll help you here.» I thought to myself, well it came across a bit rude, but no worries, so I picked my five books up and walked to her. She asked would you like me to package those for you? I answered yes, thank you. She proceeded to package my books, returned to me and charged be about $ 10. I asked her why the charge and what is this for (I had a printed shipping label when entering the store). She mentioned she told me that for an additional charge she’ll package my books might add very rudely addressed too. Still smiling I mentioned that she did not tell me this, she insisted still very rudely that she had. To make a long story short, we began arguing. All, I wanted to do, was ship my books and be on my merry way, she continued to talk over me, and almost try to reprimand me as she clearly would have done before to customers as it was her go to approach.
Quickly realizing that this was getting nowhere. I asked please direct me to the cheapest packaging so I can move along in my day, please and thank you. She just pointed and flicked her head at the packaging behind me and didn’t use much language at all after this. When it came to the totals money amount, she pointed at the screen, not telling me the total or anything at all.
Now being a success business owner, valuing customers not to mention first time customers in addition to being in an MBA program I casually enlighten this rude individual that the way she delt with me, being a first timer, was surely a plan for never returning to the store. She began to talk over me again and told me that I do not know what I’m talking about. I felt like degrading her, but even being 20 years or so her junior I decided to wish her a happy new year & have a great day as the mature adult should trying not to take it personal.
Hope this helps you make your decision.

I would have given a lower mark, but sometimes you go and there is someone that waits on you is very useful and willing to help out.
Then you get to deal with an employee that is way below average. I mean she gets the job done, but is not nice and not very helpful at all. I called there today. I wanted to track a package but misplaced all my paper work. She told me she couldn’t help me at all I absolutely needed my receipt and the paperwork. I asked if I called the 1−800# could they help me. Emphatically she replied no.
I called anyway. The Customer Service I got on the phone was a million times better. He looked and looked and then described how I can find the tracking number on my charge statement, if I had paid with a charge card. I did and was able to get the number. How come the worker at the local office didn’t know that.
Kudos to the customer service at the «main» office. He would have searched all the outgoing packages from the local office to find mine if he had to. Shame on the worker at the local Orange office. Three times I have had to conduct business with you and three times you were awful.

So I needed to update my resume for a new job and wanted it to look good. So I stopped by here to see what they could do for me. The woman working her that night was super helpful took what I typed up changed fonts, letter sizes, spacing. We tried paper color thickness textures. She put in a lot of effort to make my resume look good! After about 10 try’s I found a combo that worked for me. The best part they only charged me for the copy’s I kept.
Only complaint was parking. I go to the gym next door so I know what it’s like trying to park in that plaza. They are open 24 hours a day 5 days a week if you need something shipped scanned or copied.

We moved back to Connecticut approximately 6 months ago. As owners of a small business we have seen the output/​results of numerous Kinko’s (FedEx Office now) throughout the United States. We have reached out to many of them over the past decade in running our business. Many times we had some really bad results on the West Coast, and in the South. However, in the past 6 months FedEx Office in Orange, CT sets a standard of excellence that blows away my expectations every time. These guys go out of their way to get our work done right, and on time.
With a pending deadline for a trade-​show, they not only did what we asked, they made it better. Never in my life did I think I would be raving about a Kinko’s (FedEx Office), however six months of proof makes it hard not to sing their praises.
For printing in Milford, CT or its surroundings, these guys are the best price, best service, best quality, and best follow up.