Nohl Ranch Car Wash & Mini Mrt

So if your one of those suckers like me who bought a coupon book from a man going business to business for $ 25, well let me tell you, they raised their prices a week after I bought one and to boot my car wash was not free, I had to pay another 5 $ because I drive an excursion, what a rip off! What’s wrong with honoring your word, plus your salesman is telling people that your first two car washes are totally free when It’s not

Going down hill… I have been coming to this car wash for many years and they use to pay attention to detail but now they are getting very lackadaisical. I got home and my rear fenders are still dirty and there are spots inside and outside of my car Mercedes. Very unfortunate as this place use to be so good.

Its funny to read some of the reviews posted here on Unilocal.Some people just find the need to bit** & complain about anything & everything, even when there is no reason for them to do so. My ex-​husband is very particular about who touches his and/​or our daughter’s car. He will drive 45min away from home if needed, in order to get the perfect wash & detail. I know, «over the top»!
He has been going here for over 10yrs & I finally took his advice and brought my car there to be detailed. I have two large dogs who are in my car often, along with my own clumsy self who may have spilled a beverage or two in the past few years that I’ve owned the car It was a MESS inside… DOG HAIR, FOOD CRUMBS, STAINS from drinks that were spilled… the upholstery was a total nightmare. But after it was detailed… it looked like a brand new car again! It was BEAUTIFUL! The entire interior looked like it had just been shipped out from Tue Honda factory. They were very polite, efficient and affordable. I can’t say enough good things about my experience!

been going here for years and they never treat me wrong

I used to live in the area and this was my go to car wash. Good service fair prices and done in a reasonable amount of time.
Unfortunately this will be my last time here. The service or lack there of from Ruben Hernandez and Jorge Cruz.
Typical it’s not my business so it’s not my problem attitude.
It’s a shame I went here for a long time and two so called managers with no manager skills are killing off business. Saw another lady have a similar disagreement with one of the managers.

Been coming here for a long time. They do a really good job! Definitely recommended. They offer different types of carwash, and it isn’t too expensive. Quality and end result is awesome though.

Outstanding bath house for your car. it doesnt matter if you have a BMW or a VW these guys spit shine everything to a T.

I’ve been coming here for almost 7 years now and they’ve always done a decent job, until recently.
The past few times I’ve been here, the wait seems to be longer than usual. About 45 – 50 minutes. I’ve been coming around 11am-​1pm on a weekday, which shouldn’t be too crowded since people tend to be at work at this time. I don’t mind waiting, especially since I’ve been coming here for awhile but waiting for almost an hour is ridiculous. It would make it much easier and better if they offered wifi to their customers. I went inside to ask the staff if they did. After she got off from sitting on the counter and eating ice cream, she said they only offer it to «VIP customers that are getting details.» How often do people get details?!? My suggestion to this company is, if you’re going to be taking almost an hour on our cars at least offer free wifi regardless if we’re getting a detail or not. Also, having your staff sit on the counter and eat ice cream while they should be working is unprofessional.
Today, I waited for 45 minutes for a basic wash. Once the car was ready, I did a final check of the car. The outside was nice, but unfortunately they missed several spots in the car while vacuuming. They clearly did not vacuum under the seats and left the cup holders untouched with lint and crumbs. I did mention this to the staff and they kindly apologized and quickly vacuumed the spots. Thank you for that, I really do appreciate it.
Again, I’ve been a loyal customer for almost 7 years and I haven’t ran into many problems until recently. I most likely will not be returning to this place and will take my business elsewhere from now on. For how unprofessional the business has been, I’m giving it 2 stars. The only reason I give it 3 is because of how well it was doing before and kept me coming back for 7 years until now.

This is my second visit to this car wash. The first time I was really angry when it took them over an HOUR AND FORTY FIVE MINUTES to get me my car back! They were lucky I have nowhere to go to particular morning. This morning I checked the lines before I came in and it did not seem as busy, I think I might get out here in under an hour today. The inside is clean, but it’s ugly. The only thing that kept me coming back was it was a great car wash, I left here with what it looking like the day I bought it!

been comming here for years but they are so slow as hell. they dont help u when ut waiting when u come in. i guess making minimum wage is too hard for these employees to comprehend to help someone

This is the last time I am coming here. Showed up when they opened on a Sunday hoping to get done faster… still 45 minutes. I am out of patience! They do a pretty good job and the people are nice but I also just noticed after coming here for years that they put your keys on the tire while working on the car. I am pretty sure the average tire has a certain amount of roadkill which I now realize had to of transfered on to my hands every week when I came here. Gross!!!

Lousy service at this car wash. I have seen in the past 6 months, the service has been deteriorating. I take all my cars weekly to this location, as there is no other close by, hand wash options. Today on March 28^th 2015, I spent $ 30 on a hand wash, where I did not get the wheels cleaned nor the rear of the car. I went back twice to show this. I was told that, they did me a favor by accepting my car as they were busy and they know their job best. If I had a problem I could just pound sand. The supervisor of the car wash Jorge, made this statement. This is what I got as customer service after a lousy car wash, AFTER spending $ 30 on the wash. Will never go back. I hope other customers also start seeing the irresponsible attitude lack of detail in the car wash like I noticed.

Place has really gone downhill. I have been coming here forever (6yrs). I even moved further away and still made the drive. The guys doing the actual work are awesome
Problem is if it is crowded they don’t pay attention to what place you are in line so you can show up before cars that come out ahead of you.
Also they are now really slow. Used to be 35 minutes or so start to finish. Busy or slow. Lately it has taken close to an hour.
Lastly the ladies working the register are just not that friendly. They are paying more attention to each other or the workers then you.

I hate to leave two stars because the guys who do all the work here really hustle and try and do a good job. But this car wash is let down by aging, dingy facilities and girl cashiers who are consistently horrible. My latest visit will probably be my last.
The facility is a throwback to the 1990’s, and desperately needs paint and upkeep. The interior store and lounge is dirty and disorganized. The exterior patio and waiting area is full of uncomfortable metal benches and weird patio tables with sadistic little backless stools.
Then there’s the cashier. Today my receipt said the cashier was «Vianet» but that has to be short for her real name. They are always snotty, always complaining to whoever will listen, and always seem like they hate their job. Today while I tried to give her my money I had to listen to «Vianet» complain about how her feet and back hurt and how bored she was, while she flirted with some 22 year old assistant manager with circa 2005 spiky hair. This place has become very sad and depressing. Which is a shame because the actual car washes are pretty good. They desperately need new management to start over here and remodel the place, including new cashiers.

This is my go to car wash when I’m not in Huntington Beach, their pretty spot on!
Every time I come here it’s consistent and I have no problems with them, they do the car mats just as good and aren’t dripping wet compared to HB car wash I go to, which is nice since I don’t think people want to drive around with wet car mats –_​–
A few months ago I brought my car in since King Louie barfed all over the passenger seat and they detailed the inside of the car amazing! They deep conditioned it and put a plastic covering over the seat while it dried! I didn’t feel disgusting anymore after it was properly cleaned! A good detail for $ 45.00 is reasonably priced and a gold package car was is $ 20.00 so overall it’s a good deal!
Their work pretty fast getting cars in and out so you won’t be here allll day waiting for your car LOL!
They make my HK mobile nice and clean so I can’t complain! ^_​_​^

Awesome job every time!

As far as the washes go, I’ve been pleased over the years. I almost gave one star for the attitude I received from the cashier, Vivienne, I believe her name was. I was intending to pay with a debit card and get cash back for a tip, not knowing that they did cash back for credit. When I realized that, I politely asked if I could only do the car wash on the credit card and my snacks/​air freshener on a debit. She sighed heavily to show her irritation and the inconvenience I was to her. When I swiped the credit card, it didn’t ask if I wanted cash back so I let her know that and she says (with extreme attitude) «I already did it. It’s a credit card.» This was especially rude because I had already informed her I had never received cash back from a credit card before, so why would she speak to me like I’m an idiot for not knowing this? Seriously such poor customer service. Sidenote, I used to cashier at a couple different car dealerships and her a** would’ve been fired for that behavior.
I spoke with the manager as I was leaving about it, and he was so understanding. He even told me that wasn’t their first complaint about her today and that they’re probably going to have to let her go. That’s what you get for giving attitude to polite customers. He gave me his card and told me next time he’d «hook it up» for me, but no discount? Not sure what that means.
Cashier is still here and still has attitude. So much for firing her. I’m sure he was just trying to be a people pleaser. When you have someone giving so much attitude that they’re receiving multiple complaints in a day, you’re only hurting your business to keep someone like that there.

I have been coming here for about 6 years now. My parents have been coming here much longer than I have. This place does a great job of cleaning your car thoroughly for a reasonable price. I would have rated this place a 3.5÷4 usually but they went above and beyond today!
I’m not sure if they are under new management or what but boy were the workers today super welcoming and nicer than usual! I got a package that included a wax and the two guys working on my car sure did an amazing job! No water stains or anything!
What I loved most which made them deserve the full 5 stars is the fact that when my car was ready the man asked me how my day was going and told me to give them a few more minutes because he wanted to make sure nothing was missed and my car looked perfect. Those were his exact words. Wow, I was shocked! They fully wiped down my interior again, dressed my tires again, and made sure the outside looked perfect.
They reminded me why I continue to come to this place even though there are several car washes much closer to me!

Excellent place for car wash — only place I come. However, if you’re starving, do not buy the snacks. Must have been sitting there for years. I got a pack of pretzel m&ms that tasted like cardboard. So gross.
Edit: Normally, they do an amazing job. Today, they literally finished it in ten minutes and I didn’t realize how poor of a job that was done until I was near home. The back windshield is streaked with water spots, as are the side mirrors. There is still gunk on the back windshield as well. The inside was not vacuumed properly (this was the $ 20.95 wash btw). I guess from now on, I will be doing a thorough check of my car before leaving next time. Changed stars to 2.

Fill up, Clean up, and Go baby go!
One of my favorite places to take my car to be pampered.
Valero Gas station along with this car wash make it easier to fill up clean up and go! Staff here is friendly. They will bargain with the prices on the deluxe packages. They will address your needs.
Example: I was in a hurry and, unfortunately, I needed a full shampoo on the interior. They had two extra guys working on it and I got out 30 minutes ahead of time. Car was spotless. Extra Tip of Course!
~The Gas
Cool deal. They offer the same low cash price as the other Valaro’s, but don’t charge more if you use your credit card.
Major Bonus
Punch Card Baby! I am up for my free car wash. Nice!
Nohl Ranch Car Wash, Orange. Another reason the OC is the best place to live!