Office Depot

CURRENTLY GOING OUT OF BUSINESS!!! Right now they have a sale with items being discounted up to 30% off but most of them are 10% and 20%. All printer ink is 5%! These guys have been really great for the years they have been here… Always helpful and polite! I would always pop in ever few months to make copies using their copier service. Gonna miss their services!

I purchased a printer/​scanner yesterday and it was a 100% positive experience. Edwin Cathey is a real pro and knows his stuff. He had the answer to every question I asked, and I asked LOT of questions. He made great suggestions but was never pushy.
The selection was good and the prices comparable to/​less than I was able to find online. In-​store warranty repair will be a real plus if I ever need it. The extended warranty coverage cost was very reasonable.
I’ll definitely shop there again.

I dropped by here after going to another location that wasn’t remotely helpful and claimed they were out of stock on what I wanted. When I arrived here I expected similar results, I mean the building has an older design but once you get inside it’s quite pleasant and very clean. The layouts are always pretty similar so I already knew where to look.
While it wasn’t crowded, I didn’t have to flag a worker down like the other locations, I was actually asked if someone was assisting me. Every other experience I’ve ever had at these kinda places have generally been disappointing, but these workers seemed to actually like their jobs here and are well informed of the quality and any warranty policies of their merchandise. Soon as I paid for my items the worker was carrying my box and walking with me to my vehicle.
It was a solid experience, the next time I need any office supplies or furniture I’m driving that extra distance here. The other places I went to were telling me to order what I wanted online, which defeats the purpose of going to the store in the first place unless it’s to grab something I purchased online that was delivered there. These workers didn’t pull out their phones or anything, they simply knew how to do their jobs.

Not a fan of the customer service. Ordered simple labels. No one in printing department til 1 but store manager promised to get right on it then. I swung by at 3:11pm to find the girl Liz, who was the printing person coming in at 1, just hanging out, chatting with her co-​worker. She gave me attitude right from the start. Her attitude changed when she saw me check in on Unilocal.Too late. Thanks for printing my labels a day plus a couple hours after your co-​worker did all the real work. Happy Thanksgiving

This review is for amazing customer service courtesy of Leti.
We were looking to laminate 80 some sheets of my grandmother’s hand written notes, and Leti was patient and thorough in going through our options (having their laminating service do it vs us buying a machine/​pouches and doing it ourselves). She went through the pros and cons of each, and calculated out the respective costs, as well as patiently answered all of our questions. We walked out with the most economical and practical option out of the three places we checked, and are thankful to be able to preserve my grandmother’s memories without destroying our bank account.

Had an AMAZING experience with Kerry at Office Depot! I had created my wedding invitiation s and I was going to print them myself to save on costs. I found paper that I liked and brought it in and Kerry helped me every step of the way to make sure all my prints looked good. She was very pleasant to talk to and we had some good conversation. The quality of the printing was excellent and I would definitely go back and use them again which I will. Kerry also had a coupon for me to use which saved me a bunch of money. Thank you to Kerry and the Office Depot team for helping me!!!

Horrible 14-​day return policy on furniture. Especially when you receive the furnature 2-​weeks later via delivery. You better act fact to exchange or return it, otherwise your stuck with faulty furnature.

just kinda upset that when i chose to get my receipt through email it mentioned also getting offers from office depot, which i didn’t want, but the guy said the email was just to give me my receipt. shoulda known better. got an email saying thank you for signing up for emails. the guy didn’t seem too patient. i do know i’m indecisive though

Great service!!! I usually need take copies and the staff are always friendly and helpful.
Also when I need to snipe items they always help me with my shipping items.
This is my place when I need office supplies or copies!!!

Horrible service. They claim they cannot scan and send a paper to my email when every other Office Depot does it. He said he didn’t know how and they’re not suppose to do it. Would not be back.

Came here for school supplies and it had a great range of supplies! Found everything I was looking for. Employees were very kind and I was helped at the register by Leti. She was very generous and kind. Looking forward to come back here again. Great customer service!

This was some of the worst service I have ever had, not just with office suppy stores. It took almost five minutes of me standing at the copy/​print desk for the guy to even notice me, and even when he dif he blatantly ignored me. Every employee I encountered seemed to have far more important things going on — not to say I’m the most important person in the room; but some common courtesy or at least awareness of my presence would be nice. When he finally made eye contact with me it took another ten minutes to explain to him what it was I wanted — just a few files printed on 11×14 posters. And when he FINALLY got the idea, he printed the lengthwise images landscape, wasting ¾ of the paper and all the time I had to drop off my order. Will not step foot in this place again except to pick up orders I place online, because unfortuantely Office Depot’s frustratingly convoluted website is much easier to deal with.

bought a desk here a few months back, when i got home i realized that the desk top had been cracked. i called and told the desk was in bad shape. they told me to take it back for either a full refund or an exchange. the clerk was very nice and polite. they helped me unload the cracked desk. they didn’t ask me if it was my fault or anything.

I love office supply stores. What makes Office Depot stand out for me is their selection, the helpfulness of their employees, and their rewards program. I go through a lot of printer in and the $ 3/​per ink cartridge recycled always goes towards new ink.
Every time I’ve asked for help, if they didn’t know the answer, they found someone how did or researched the answer themselves. I’ve only used there copy center once last Christmas to print my Christmas letter and I have officially switched from Fed Ex/Kinko’s or what ever it’s called now because of the speedy service and helpfulness in lightening the PDF file which originally printed dark.
This particular Office Depot is my current store of choice for all things office/​tech related. They also have pretty good coupons that come every so often.

BAD, BAD EXPERIENCE AT OFFICE DEPOT. Bought an expensive wooden file cabinet at this store on 12÷21÷12. Took home a carton of the right size, expecting to open it and find the cabinet. What I found was 22 pieces of wood and a package of what looks to be 100 connectors of various types. The instruction manual was literally indecipherable. My neighbors and I attempted to assemble things without success.
I SHOULD HAVE BEEN WARNED THAT ASSEMBLY WAS REQUIRED WHEN I BOUGHT THE THING. I will have to pay an outside company to come to my home for assembly, and this means the cabinet cannot be used as a christmas present. I cannot return it because our attempt at assembly rendered it unacceptable under terms of the purchase order. Not customer friendly in terms of sale of this item.

Eric, the department manager in the office furniture section, was just exceptional. And it was a big relief for me, just having had a terrible experience with the manager at Staples a little farther north up the street.

Get in, find what you need, and leave as soon as possible.
Quiet, clean, and functional. Customer Service helped, but could have been more knowledgeable about their products.
Overall, efficient.

Store manager Hallory (or something like that) finally ended up being helpful.
OD corporate made a mistake on an online promo deal and sent me confirmation for an order I placed online. Apparently they canceled my order because they weren’t honoring it but didn’t send any emails notifying customers and already processed payment, when I showed up in store, they wouldn’t let me pick up the order. After talking to the store manager, she gave me my order since she was unable to refund the order and despite orders from corporate, realized that it was ridiculous to charge me for the order and not give me the product.
Not too happy with OD with the weird pricing games they play but very satisfied with the customer service of the OD Store Manager.

This location has actually moved about 1 mile north of here, to the corner of Tustin and Katella, where Ralph’s used to be. They’re right across from Toyota of Orange.
This is my favorite location of my favorite office supply chain. The store is just so damn well-​layed out. I was able to find everything I needed in about fifteen minutes.
The selection is the label department is overwhelming! Although I guess that’s not a bad thing!
They also have a really great selection of quality stationery. I’m not talking about that crap painted with clouds or an old-​timey scroll, but real stationery with quality paper that you can customize yourself. Gotta love it.