Orange Advanced Imaging

We came today for my mother-in-law’s x-​ray.
There was NO wait!
Just awesome!
The staff here was very nice and helpful.
Looks like I am going to go out of my way just to come here for our future x-​rays.
You should come here also.

Nice clean place back office staff wonderful but receptionist is a total … I told her I had an appt & she first ignored me then she told me wrong place without even checking my slip had me running around the building for 10min until someone helped me.

I went to this place with my little girl who was sick and needed a chest xray. I was told that there was an 1.5 hour wait. Then the receptionist let a few of the people that work in the building just jump ahead of us in the line, TERRIBLE. That 1.5 hour wait turned into 2.5 hours and I just left. I wont go back here again. Hire some additional staff— You are not giving us a discount for having to wait — so use that money and hire some additional people so that people dont have to wait 1 hour or more just to get a xray (smh)…

The offices were nice. The staff that registered my husband was friendly and efficient. Their radiology department is separate down stairs the blonde receptionist couldn’t stop looking at my husband. Then she passed on the paperwork to the back office and pretty loudly the guy in the back complained. So unprofessional. If we could have gone somewhere else we would have.

Competent, but not warm staff. Parking can be a nightmare, but they get your records and scans sent off efficiently and in a timely manner. They are good at confirming your appointment before you come on and there’s a large waiting room, which is good since it’s always a long wait. Expect an hour or hour and a half, even with an appointment.

Appt 8:20, left house 7:30, sat an hour listening to a patient next to me disgruntled on the wait. Expressed this is the longest I have ever waited. She replied her appt was at 9. They call her in before me. 10am I take up my pager and said «I refuse to sit here any longer for my appt when a disgruntled patiened sitting next to me was called in 40 minutes before me. I have been here since 8». And it ook over a month to get the appt here.
Made an appt with Placentia Linda, got in within 3 days wait was no longer than 20 minutes. The people at Placentia were extraordinarily kind and passionate unlike Orange.

I have used this facility for mammograms, ultrasound breast exams, and a bone density test. It is a freeway-​close, clean and inviting facility. The waiting area is comfortable (though it does get low on magazines sometimes). The people who work there have always been kind, friendly, professional and understanding with me. They are as gentle and quick in doing the mammograms as possible. The doctors who read the mammograms are thorough, knowledgeable and cautious. I highly recommend this facility.

I phoned to make an appointment; it took twenty minutes to answer their phone, and then they could not even tell me if they provided the service I was looking for.

As a caregiver to a few family members I’ve visited a lot of imaging facilities around Los Angeles and Orange County. Orange Advanced Imaging Center is one of the nicest by far.
ATTRIBUTES:
— Freeway close, easy to find.
— Lots of free parking, multi-​level parking lot.
— Clean facilities from restrooms to changing areas to exam rooms.
— Organized. Paperwork well-​thoughtout and easy for patients to complete. Many areas are pre-​highlighted relieving the receptionist from detailing every item to be completed.
— Mammography area uses pagers to call patients to exam rooms. Very efficient.
— Mammography area also provides free water, coffee, tea and biscuits for visitors.
— Staff, perfunctory. Not overly friendly, which can be preferable to a patient who is facing testing that could yield serious results.
RESTRICTIONS:
— No cellphone use in reception area or exam rooms. Few magazines available. Do take something to read in case they’re running late.

I like this place. They were clean, attentive, and kind. They have coffee maker that makes lattes, teas, hot chocolate, and many things in between which came in handy because it was cold and raining outside. The staff was helpful and very knowledgeable during my ultrasound.

I have used Orange Imaging Center twice now… once for a breast mammogram and the other for a bone density test. Both times I have been so impressed with their personal, caring staff… who, unlike the previous reviewer, answered all my questions and even went above and beyond to help me. For my bone scan I had a previous bone scan done at a different facility (due to insurance) and I didn’t take the results to Orange as I figured my Dr. would be able to compare the two. However, my dr. acted like the reports were in Greek and referred me to my primary care dr. who in turn had the nurse call me. I wasn’t satisfied with what the nurse relayed so called the Whittier bone scan had them fax my previous results to Orange Imaging. Orange Imaging did an addendum to my bone scan to compare the current test with the one done two years ago. They not only sent my results again to my OBGYN but also to my primary care dr. and also to ME. I so appreciated the care Laticia in the records dept. gave to handling my problem. She assured me from the get go that she would make sure the problem was resolved. I would HIGHLY RECOMMEND Orange Imaging. The facilities are a cut above the norm.

I would not use this facility for any of my medical needs. They were unable to answer basic questions or provide Nuclear Hear Screening. I was surprised by the lack of educated people that were available to answer my questions and help me understand the value of their screening.
In general; I was told to ask my doctor…

Came here because my grandma had an appointment for an ultrasound. We faxed in all the information in before hand but I also brought in copies just in case. I was pleasantly surprised when I arrived and they already had everything in order so I didn’t need the copies. The waiting area was a good size and it looks like they get really busy. We didn’t have to wait very long after our appointment time for them to call in my grandma. Overall my grandmother’s experience was decent.

The staff at the OCI site are the best. 64 slice GE CT scanner that is rivaled by no one in the area. Hearts are there specialty. Go for a screening scan on an EBCT scanner or go for the GOLD and have a CTA Heart. Give them a call and ask questions… it’s your health… YOU should care about it.