Towne Centre At Orange

This was my girlfriends and I first apartment. It was a pretty smooth process getting everything set up. We moved in at the beginning on 2015. Their lowest priced unit was $ 1245 with gas, water, and trash included. After our year lease it went up to $ 1320. That was more than what we were willing to pay so we left. Not sure if that’s normal or what, but that has nothing to do with the three star rating. The neighbors aren’t very friendly and everyone keeps to themselves. Maybe some people like that. There are a lot of kids on scooters and bikes that come around the corner way to fast in the parking lots. Very dangerous. Everyone leaves giant pieces of furniture on the ground next to the dumpsters. There’s always something there. Parking sucks if you have more than one car (you get one carport). The handful of parking spots that aren’t assigned are always full. So you have to park across from La Vita which is a very busy street which also fills quick. Sometimes we had to park three blocks away. That’s probably their biggest fault, parking. But the staff is very friendly and easy to work with. They were great!

Horrible customer service. So I call this afternoon and made an appt for 4pm to check out an apt and I pull up at 3:55 and minutes later as I walk up to the office the personnel proceeds to take a couple out to look at an a unit and here I am standing at the door at 4pm reading the sign saying we will return at 4:15! Wow that’s some bad customer service right there. Why did you have me set up an appointment if you were just going to walk out in front of me walking up to show someone else a unit and probably the one I called about. Well I was unsure about this place and now you have just helped me decide because if this is your type of service you offer to prospective tenants how would you treat me when you already have my money and locked in for a year. I’ll pass and look at places not on such a noisy busy street.

Lived here for a year and overall it was enjoyable.
Pros: fast maintenance.
Great manager Lorraine is awesome!
Soda machine at the pool is great.
Carport parking.
Cons:
We had a few roaches for a couple months.
The walls are PAPER THIN!!! Living downstairs is a nightmare. Had a family of 6 living above us and it sounded like a stampede every night.
A few home invasions happened too.
PARKING IS A NIGHTMARE!!!
Other than that, it is a great place to live.
Close to the circle and everything you need.
Main Place is also 5 minutes walking distance.

Pros: 1. Maintenance is extremely quick when responding to an issue. Unbelievably fast actually and they come and go as if they were never there. That’s perfect.
2. Great location is respect to highways (22, 57, 5 freeway incredibly nearby) walking distance to shopping center and grocery. Plus not too far from Orange Circle.
3. Well sized one bedrooms for price + landscape is very well maintained.
Cons: 1. Walls are extremely thin, you can hear absolutely everything the neighbors do especially the tenants above you. Heavy walkers are never welcomed but especially between the hours of 11pm-​3am when they wake you from your sleep.
2. Parking is advertised as two open visitor lots that are monitored every 24 hours… That’s not true. Many cars are parked here for a week or longer at a time. Many cars are unregistered vehicles taking up useful parking spots. The last thing you want to do is spend fifteen-​twenty minutes looking for a place to park when you just got off work especially when you were promised the availability of all these open visitor spaces when you signed your lease. Have contacted leasing office multiple times about the matter and they said they try to check once a week… Because it’s difficult. Or they promise they will check more often, but never do.
3. Skilled Nursing Facility next door is pretty loud for one entire side of the property. At night we can hear the patients screaming which also wakes us up. Not too much can be controlled about that on the property’s end I suppose. Better insulated walls/​windows? Perhaps
4. Never ending furniture at every dumpster. Weekly. New furniture pops up each week. It’s quite dirty and embarrassing when you have visitors or simply when you drive by.

We have had the most wonderful experience living at towne centre. My husband and I were having a hard time finding a place that had good reviews in the area and in the price point that we wanted, but towne centre did! My husbands past experience living in more north in a different apartment complex was horrible (bugs, roaches, etc) so he wanted to make SURE the next place he lived was trustworthy.
Right when we approached the complex, we were so surprised how well taken care of the grounds it was and how inviting Lorraine was when we went in for our meeting. She showed us one of the remodeled apartments and we were in love! We applied right away and moved in the next month.
We have been here for 6 months now and we seriously love it. We walk to the mall, the grocery store, farmers market, etc. It is a dream location. The grounds are super well kept and our apartment is AMAZING. It is super spacious; huge bathroom, bedroom, granite countertops, new appliances. (no fridge, but its okay.) My husband works like 45 minutes away, so that is the only reason why we are thinking about not renewing our lease but if we could pick up the apartment complex and move it more north we would because we love it so much!
If anyone is looking for a trustworthy, clean, pretty quiet, solid apartment complex towne centre is the one! Thank you for everything!

Nice clean quiet area. Enjoyable thus far. Friendly neighbors and manager accommodates all your needs. Near all the major freeways when needed to access points of interest. Not too expensive compared to other properties in Orange but vacancies are limited. Glad I got in.

I just moved in here a month ago… so far it’s been a very pleasant experience… property manager, Lorraine, has been awesome and very accommodating… the whole complex it’s maintained clean at all times… very convenient location. walking distance to the mall. and very close to different freeways…

spacious living room, friendly neighbors, nice manager, accesile to the freeway, mall, hospitals, cvs and restaurants. I super love here

My husband and I lived here from 2011 – 2013. We loved the complex and the Property Manager, Lorraine, was just awesome. She was always quick to respond to our requests and extremely friendly.
The location is great. It’s walking distance from the Westfield Mall (super convenient during the holidays) and it’s surrounded by great places to eat.
If we ever went back to renting, we would go back to Towne Centre.

The first thing I’ll say, is the property manager, Lorraine is absolutely amazing! She definitely gets a 5. She has been so helpful from the day my roommate and I called for a tour up until the day we moved out. She is very resposive, warm, welcoming, and knowledgeable. She wasn’t pushy at all either when we were thinking about whether or not to move in.
The apartment itself was spacious for the price and we opted for the slightly nicer carpeting, nickel finish, and 6-​panel doors. We signed a 1-​year lease for a 1-​bedroom on the 2^nd floor and paid $ 1115 a month. After our lease was up, we did month-​to-​month for $ 1275 for about 6 months. REALLY reasonable prices for Orange County.
The only downside of these apartments are the thin walls and the fact that some neighbors dispose of their furniture where ever they please, which can be an eyesore when friends come over. However, apartment maintenance does their best to maintain the place and no piece of furnture is left out for more than 5 — 7 days. Speaking of maintenance, the maintenance guys are all very friendly and get things repaired within 24 hours.
When we moved out, we got back most of our deposit, less $ 80 for carpet cleaning and $ 40 for oven cleaning, which is crazy reasonable! The only reason we decided to move out was because we wanted to live closer to the beach.
I definitely recommend this complex to anyone looking to live in North Orange County and /​or going to Chapman. Also very convenient to the 5, 22, and 57 freeways.
Love.

I lived here for 1 year in 2009 and paid $ 1050 for a 1 bedroom apartment on the second floor.
Pros: Management is nice. They are quick at fixing things. They gave me my entire security deposit back because there wasn’t any damage other than normal wear and tear. Very good highway access.
Cons: Walls are very thin: You can hear everything your neighbors do. Baby crying? Fighting? Music? Cleaning dishes? S*x? Yeah– You hear it all. Also, I saw a brown cloud once or twice in the bottom of the swimming pool– After that, I never swam there again. (Perhaps they need to clean it a bit more often?)
For those concerned about parking, it’s not great, but not bad. I received 1 parking spot for my 1 bedroom. But, I always found a parking spot by 1) Parking in the 2 lots of guest parking provided by the apartment. 2) Parking across the street on La Veta. 3) Going all the way around to the other side of the complex and parking there. It sometimes wasn’t convenient, but not as bad as many complexes I’ve lived in.