U.S. HealthWorks Medical Group

Had an appointment at 2:30pm for a DOT physical didn’t get called back until 3 and then had to wait another 45 – 50 mins for the dr to come into the room I was in. The whole physical took less than 3 mins and my total time in the building was 2 hours. The worst part was when, 2 days later I wasted over an hour at the dmv just for them to tell me that my form wasn’t signed and filled out all the way. Had to drive back to have it filled out correctly and then go back to the dmv to wait another hour. Wasted my time and money at this place. Even though this place is cheaper than others for DOT/​DMV physicals, it isn’t worth your time. Pay the extra bucks to get this done correctly. Lesson learned.

Everyone seems very nice here… Too bad they aren’t very good at taking blood… but other then that… its all good :))

Most inefficient occ health clinic ever. As a travel nurse you have to get drug tested every contract, so I’ve done it a lot. You shouldn’t have to wait hours to piss in a cup. Jesus.

I love the warm & professional treatment the staff provide. I saw dr. Sandy and she was awesome? And her assistant Harvey gave me an injection that was painless.

First of all the entire place smells like urine when you walk in which is disgusting. Secondly I came here to get an employment physical and I’ve been here for an hour and a half and there were only two people ahead of me when I got here. Those people are long gone by now. Other people came in for the same thing and were seen before me which is ridiculous. I just had an employment physical at Concentra in Rancho Cucamonga for a different job three months ago and the entire process took 45 minutes: Pee in a cup, height, weight, TB shot, the doctor comes in and asks you if you feel ok, shines the light in your eyes ears and nose, and your done. I’ve been here an hour and a half and the first 30 minutes consisted of me watching other people come in after me and get seen first. The second 30 minutes was me peeing in a cup, height, weight and TB shot. Now I’ve been sitting in this exam room for about 45 minutes and haven’t seen a physician to simply come in and tell me «You’re healthy, I’ll sign your doc and you can go.»
I’m not completely unreasonable. I understand there are actual sick people that need to be seen. But that should be all the more reason to get people like me in and out so I’m not taking up their time or occupying a room when someone else could actually be using it. Poor time management.
She finally came in to see me and the whole process took 2 minutes, which is exactly what I expected. I was gonna give this place two stars because the nurse who did all of the stuff before seeing the doctor was nice and quick, but apparently he didn’t fill out my form completely and the doctor LITERALLY SAID «Well it’s Friday, he’s just in a rush to get home.» ARE YOU KIDDING ME??? This guy’s Friday night plans are more important than doing his job correctly in a medical office where getting little things wrong can really screw up someone’s day in minor cases and their life in major ones and according to the doctor THAT’S OK!
Well, as far as I’m concerned it’s not ok and this place really needs to be deep cleaned for the stench and the staff needs to be retrained on how to do their job so that they do it correctly without wasting anyone’s time.

I have been coming here for a few years and i am very pleased with the quality of care that i have received. Dr Sunday is an amazing Dr very attentive and truly cares for her patients. The staff here is awesome, Yolanda, Lisa, Ana, Harvey, Arnold and lets not forget the physical therapy department. Whoooo Sheila is awesome! This woman amazes me! She really knows her stuff. Ill come in barely able to move and she works on me and im able to have more mobility! Maribel is so friendly when i call in or she calls to remind me of my upcoming appointment! I Love this place they have made me feel at home everytime i walk in and thats the best feeling! I would recommend this location, not all locations are as friendly and professional, unfortunately i had to find out the hard way!

The nurse and doctor are nice, but this place has terrible management. They didn’t mention anything about appointment when I called. Got here and checked in and asked the manager who said they’ll bring me in in about half hour and that did not happen until 1.5 hours later. Not an exaggeration. Once I was in after the 1^st phase of the process, I had to wait for almost an hour. I finished the second & final phase of my pre-​employment exam 2 hours & 40 minutes later.

My experience was awesome! Doctor and nurse were both attentive and efficient. I dread coming to tge doctor… thank you for making it painless!

If the post office ran a health clinic /​urgent care, this US Healthworks Medical Group would foot the bill. I waited about an hour just so I could pee in a cup for a drug test and leave, which literally took under 5 minutes. If you’re not in a rush, and it’s your only place to go, then by all means do what you need to do. There are other choices in the local area.

The wait time is loooooong. I should brought home work in the dr office.

The wait time was long, perhaps one hour once I got into the office. But considering the large number of people, I didn’t mind it. It happens at an urgent care clinic.
I just came to get a pre employment physical and it was no hassle. 65 dollars. The staff were courteous and efficient.

OUCH! If you got one of those pains in your back… this is a great place to go. I hurt my back snowboarding (I think) and contemplated where the best place to go for a walk in specialist. Who would know about back injuries and be best able to diagnose and suggest the proper care; The regular general practitioner, the minute clinic, or how about a work related accident urgent care pee in a cup clinic. BINGO! Don’t most people get their back injuries at work? Alrighty then… here we go…
So I pull up to this facility and it has copious amounts of trees, so much so that you can’t hardly even see the sign coming from the south on Tustin Ave. None the less I make it here. They have separate doors for urgent care vs appointment /​work related. However at a certain point in the day (not sure what time) everyone goes to the same spot. Once inside you have a ton of paperwork to fill out (just like any doctor that you are visiting for the first time). Often the questions are not pertinent to what you have now, but they want to know all the weird stuff, just in case there is some Martian disease that you have contracted.
PRO TIP #1: If you don’t have insurance use their coupon
The staff is friendly and does well working with various ailments by their customers, but they do not move very quickly at all. Everything seems to be done at a slightly slower pace at this place. This is both good and bad IMHO. I personally would have liked a little bit swifter pace.
PRO TIP #2: They have an X-​Ray machine on site! Yeah I needed X-​Rays while there :(
The doctors are helpful and confident in their diagnoses. They are able to issue you a prescription and some equipment as needed (back brace, ice, etc). In fact depending on your insurance and desire to get in and out without making another stop, they do have some pharmaceuticals onsite that you can purchase if you need to.
I am pleased with my visit here and I am sure you will be as well. This clinic location definitely was the appropriate spot for me to go to for my back issue.

Excpect to wait, if you’re a walk-​in as I was. I arrived at 2:30. Signage is poor at best, so bare left for family practice if you come in the door that says «Family Practice.» Don’t sign in at the orthopedics counter, as I did. Better still, come in the door that says «Occupational Medicine — Urgent Care.» That’s the entrance to the family practice receptionist.
In a bare bones waiting room of 12 chairs, 8 patients were waiting. I signed in as a new patient, but nobody asked me to fill out forms until 3:00, half an hour later.
At 3:30, they asked me to pay my copay. 4:00 and I’m invited into the exam room. 4:15 I’m back in the waiting room waiting for my prescription. Finally, at 4:30, I’m leaving.