Wet Seal

I would give this zero stars. I shop at wet seal all the time, but this was by far the worst customer service ever. The girl at the counter took like 15 minutes to help 1 customer, then said another lady was first and I’d be next. Then when j went up she said another person was next. She was so rude about it that I didn’t even buy the shoes I really wanted. So disappointing !!

I was just there yesterday, 07÷19÷15 and the service was HORRIBLE! I stood in line forever before the second girl working there would help me. The two girls working had really bad customer service and had no sense of urgency. Wet Seal… you need to hire people who will really enjoy working retail and who can be on top of things.

I actually like some of the clothes here and the prices are reasonable. I’m giving 1 star simply on this locations customer service. Not all employees but a few who have made such an impression on me that I have to write a Unilocal review. I’m really not bashing anyone, I work in customer service so I know exactly how to treat your guests that are bringing you business. Yesterday I went in and bought a bralette for Coachella, cashier literally looked like she wanted to die. I came back today to return it not knowing its final sale, cashier didn’t remind me. As I walk in, before I even reach the register a middle aged Caucasian women, with brown hair just stopped me and asked if I’m doing an exchange, I politely said I wanted to return it and showed her the item with tag and receipt and looks at it and says uh bras are final sale. and hands it back with THE weirdest vibe I’ve every gotten. Anywhere. She made me feel as if I was a criminal despite my positive energy. Wish I knew her name but because of experience I don’t think I’ll be thinking about wet seal at block of orange as the 1^st place to shop. I would never talk/​glare at my customers

Came in today since I’m rarely in the area and I love their sales. Walked in and boy have they rearranged everything in the store. And by rearrange, I mean they took 2/3’s of their items out including their sale racks. WTH?!! Decided to look around anyway since I had some time to kill. Some sales women (not a regular young girl that typically works there) approaches me to tell something about the last sale items. Kept looking. Went over to the regular priced pants and here she comes again. So your looking for pants? She gives me a weird look. I reply– I’m just browsing and return the look. She was totally awkward and finally walks away. Wow. After that I just walked out. I wasn’t born yesterday, I know how workers are trained to single people out who they think look suspicious.
They lost a costumer. Rude ass worker. Won’t return here again.

This store is mainly proposed for girls ages 12 – 16. Meaning, a lot of the clothes either has neon print or witty little come backs on the shirt. I came in here and got 5 v necks for $ 20. They had a lot of colors and sizes.

I shop at Wet-​seals all the time, at many locations, I would have to say that the customer service here was by far the worst. I went to check out, and there were 3 girls behind the cash register having a conversation, (I didn’t mean to disturbed them but I thought it was their job to help people??) Anyway one of the girls started to ring up my items she didn’t say anything to me, she kept talking to the other girls, she didn’t even tell me my total! She and her co-​workers were horribly rude. After I paid for my items she just handed me my bag and still had not said anything she did not even look at me. I think that this Wet Seals needs some new management. They do not deserve one star but I am force to add one.

I happen to like this location. Worker-​wise, it’s basically like all the other Wet Seals I’ve been to. Not helpful associates who aren’t really in the mood to do anything but talk amongst themselves and look miserable.
I super love the clothes and sales though. Every weekend, there is a 60% off clearance sale which I just can’t resist. And every once in awhile they will have a sale in which the entire store is 40% off. Now that is something you can’t pass up.
This store is fairly small, so what you see is what you get. I am surprised at the shoe selection as there are so many! For the most part, everything is pretty organized. I guess the sales make up for the general bad service from this company.

The sales floor was cluttered and the employees were unfriendly. Instead of greeting the customers the girls were complaining about how many go-​backs (clothes that need to be returned to their original location) they had to deal with. I agree sometimes working retail can be hectic, however there is a level of professionalism that one should possess in front of their customers. Without those customers you do not have business, your payroll gets cut, and you get fired.

I have a mini obsession with their tank tops and leggings. Whenever there’s a sale, I want to purchase all the colors of the rainbow. Okay, maybe whatever they offer which is the normally fall colors.
Really, why the 3 stars? Other than the tanks and the leggings, the rest of the merchandise they carry is not even worth paying attention to. It’s pretty bland, some overpriced and because Forever 21 might have better options.
Who’s going to beat a mix and match of any tops and leggings for just $ 20? The cotton blend is super comfortable, very thin material, but it’s perfect for sleep wear.

Good deals, if you check for quality… if you need to try anything on though, no one is around to help you out, because they’re too busy chit chatting by the register.

I’ve been to several Wet Seal locations, and being a shopaholic i really wanted to LIKE Wet Seal but I’m always dissatisfied.
First off, the quality and the material of the clothing are very cheap. Most of the tops you buy here will shrink or are those «one time only» tops where you wash it in the washer once and its a goner.
The selection of clothing is also horrendous. The best word to describe the clothing here is «tacky,» i feel like West Seal is aiming towards teenage girls in junior high.
Though i described this place as tacky, you do find the occasional cute accessory or underwear here and there. Other than that, i would definitely not shop here for a quick outfit for a date or special occasion.