YD Spa

I want to start by saying that I went here for the first time earlier this week bc I bought a Groupon. Imagine my surprise when I pulled up to what looked like a hole in the wall nail salon in a beat up strip mall. This is a spa? When I went to check out the «receptionist» pulled a bait and switch on me which I did not like one bit. I called last week to book a 90-​minute signature spa massage which is listed for $ 95 on their website. I was very clear. I then got a massage, assuming that I would get the service that I booked. When I went to pay she charged me $ 135 instead of $ 95. I pulled up her website and showed her the price for the service I booked. She said no, you had the hot lava stone and deep tissue massage. I said, maybe I did, and it was great, however, that is not what I booked and since it’s my first time here how the hell would I know that I wasn’t getting what I booked. It was a ridiculous case of bait and switch which ended up costing me $ 40. I told her that it was wrong to do this, but she didn’t care. This is not only bad business it is dishonest. I gave her a chance to make the situation right and she did not. I told her I would have no choice except to post a bad review. I would not go here again — please do not patronage businesses who aim to lie to and cheat their customers out of $$$.

LOVE THIS PLACE!
Don’t be fooled by the exterior it is very very clean and professional I go there routinely for pain relief with deep tissue massage with Nacy, she is phenomenal! Can’t beat the price or the quality

Love this place I’ve been here 3 times always got great price and great service Cindy has and the other woman have always been great will definitely continue To have services here

I read the reviews, and bought the groupon anyways. The massage was awesome, best I have had, and the facial was relaxing. I will be going back there again.

So. I was a little more than concerned after purchasing a Groupon to this place THEN reading the Unilocal reviews, BUT I’m so glad I did! It seems like they’ve made some serious changes because the place was clean, relaxing, and did not include crabby aestheticians demanding unreasonable tips up front. They do, however, require you to pay the tax on the Groupon at the beginning.
The salon itself looks a little discouraging on the outside, definitely reminiscent of a cheap nail salon in a strip mall, but the inside is a different story. It’s bright and inviting, with fresh linens and a fresh scent. I gave an audible sigh of relief after I walked in.
I’ve never gotten a massage before so I unfortunately have little to compare it to. I went in for my appointment on day 2 of a massive migraine. I had been going back and forth in my head about canceling it and just going home and getting some rest, but decided to push through. The massage therapist started off with a gentle full body massage and then applied more pressure as she went along. The gradual ease into it was perfect. My only complaint is that there was no calming music in the background until the very end when she applied the hot lava stones. For me, the silence was a little awkward until I started falling in and out of sleep. The hot lava stones were hands down the best part! I’d highly recommend including them in your session. I left the spa feeling rejuvenated and almost having a euphoric high. AND NO MORE HEADACHE! I’d definitely go back again!

Terrible, not a real spa. Also they force you to tip and it’s a minimum of $ 10 for an hour. I was going to leave $ 5 because the massage was soo bad but Cindy made me tip her $ 10. Awkward. Also, she left the massage room at least 3 times to answer the phone and the other woman working there opened the door to my massage room teicw to chat with Cindy. Also awkward and extremely unprofessional! Then the forced $ 10 tip. Not cool. Stay away!

zero stars
bought a groupon… had an uneasy feeling from the second I pulled up to spa!!! it’s no spa, it looks like a nail salon atmosphere.
I received an almost x rated, very uncomfortable massage… that put me in knots!!!
Stay Away!!!

This place was great! I got a 60 minutes massage and it might have been the best massage I’ve gotten yet. Highly recommend this place for a massage!

As a veteran in the waxing world, I have tried many, many salons. YD salon has — by FAR — the least painful and fastest brazilian wax I have ever had. The woman was so nice and gave me tips on how to make it less painful. Great atmosphere, high quality service, and a welcoming attitude — what more can you ask for?

I just went to this place for massage last weekend and I think this spa place is excellent! All the massage technicians greet me with welcome attitude and they also gave me good opinions and service selections based on my conditions. I used their coupon during my visit and it really saved me lots of $$$$. I would definitely visit this place again!

YD SPA offers messages, facial, reflexology, manicure, predicure and waxing. For detials please contuct us.

This place is a joke. Horrible atmosphere. The girl who started to massage me told me she is not a massage therapist and barely spoke English. Then someone else came in 10 minutes later to finish. Can see why they sell groupons cheap, they have no business. Would NEVER go in there again.

WHY ISN’T THERE AN OPTION FOR ZERO STARS!!! Worse experience in a «spa» ever! I can’t believe they can even be called a «spa» — it’s a whole in a strip mall! I had purchased a groupon for a 60 minute facial and a 30minute swedish massage. The massage consisted of petting my hands and feet for 10 minutes. That is NOT a Swedish massage! The entire appointment lasted for 50 minutes. The facial was suppose to be 1 hour and the massage 30 minutes. The facial was also the worse I have ever received — I was uncomfortable and I left with more product in my hair than on my face. The lady talked the whole time trying to sell me other services — that’s NOT relaxing and i’m there to relax! They also need a lesson in manners! When she pulled the covers from my feet she yelled «ooooh big feet!» WHAT! Who the heck says that to a customer!!! Not the point here but I wear a size 9 and i’m 5’8 –that’s pretty normal! This salon is not professional and I really hope they are not claiming to be trained massage therapists. I couldn’t wait to run out of there! I’m asking for a refund because I wouldn’t pay $ 1 for the terrible experience I had!

After seeing a coupon in a local advertisement I decided to go to YD Spa for a waxing of my eyebrows and chin. An Oriental woman named Cindy proceeded to put very hot wax on my face. When I complained that it was too hot she began blowing on the hot wax to cool it down. Later that day and for the next several days my chin broke out in red spots. I should not have given this establishment 1 star.
I WILL NEVER go there again.

I bought a Groupon for a facial at this hole and am now getting a refund for the horrible experience. First of all, this is not a spa. It is a shop in a strip mall. The Groupon stated that this would be an organic facial (which was why I bought it in the first place) — not so! The woman who did my facial started off by telling me in her broken English that my skin was «not nice.» What a lovely way to begin! She used facial tissues (aka Kleenex) to wipe my face in between the 3 different lotions/​solutions/​unknown substances she applied. There was no water involved in this whole experience, and much time was spent trying to get me to «add on» other treatments. If you have also purchased a Groupon for this salon, I highly recommend you don’t even go and call Groupon for a refund. They are happy to to do so: 877−788−7858.

i will never go here again. its not even a real spa, is your typical asian run salon. theyre prices are cheap and i should have known off the bat that it would be a flaw. i needed to get a waxing done and they bring you to the front room where the door and bed are right infront of the door. they took their time to shut the door while youre laying there with your pants off. they use your regular eyebrow wax to do all their waxes, so thats not very sanitary. the woman who did mine was very quick and did NOT do a good job. after spending the time telling her that she wasnt done doing her job she still tried to hurry me out of there. mind you they could clearly tell i was not happy and they still charged full price. i ended up shaving at home. and they harass you for a tip (in cash). very rude. i wouldnt send my worst enemy here!

Went for a couples massage for valentines day. The massage was terrible. I was in pain the whole time because the technician was applying too much pressure, even after I asked her not to. She had to stop a few times to answer the phone while giving the massage. I had a coupon for the session. She said I needed a hot stone massage but never told me I’d be paying extra. Went in to spend 98 and left spending $ 200 because of her «suggested» add ons, now I know why she didn’t want me to pay when I got there. Avoid this place