Valvoline Instant Oil Change

In and out in under 15 minutes.
I have been using these guys for a little over a year now.
They are very friendly, knowledgeable, and helpful. Informative about your up sale options but not pushy.
Today they found my spare tire had no air. It’s the little things, or potentially big in this case, that keep me coming back.

Super friendly and did not try to sell me stuff I didn’t need. They were also great with the dog. Quick and efficient so I could get on the road for my trip! David and Kohnor took great care of our car. Will definitely be back

These guys are amazing! So friendly and explain everything I had Tony and Tj. They were fast and I could stay in my car with my baby! Love it!

I’ve been going here since they opened years ago and have always gotten great service and the employees were very knowledgeable. Things seem to have changed. The manager was down below, the supervisor initially helped me and appeared agitated and short when asked questions about the other services they have available. There was a girl who took over and was definitely green. She was left alone to check and fill fluids and had a piece of paper she was referencing. She was unsure of what she was doing and should of been supervised. I was there like 5 minutes and they said everything was complete. The supervisor didn’t’t even go over my fluids like they usually do before you pay. I’m hoping they were just having a bad day and I will give them one more try.

When I need my oil changed, I’ll alternate between here and Jiffy Lube, and I’ve generally been happy at both places… but something has changed here, and I don’t like it.
It was time for my oil change, and I needed a new headlight, so I pulled in to get it all done. They started doing the walk-​around inspection, and came back to tell me the results, mentioning nothing about the burned-​out headlight. As he turned to walk away, I asked about it. He then went up to the front of the car, and seemed surprised that the light was burned out.
Then he came back to me, and said that it didn’t matter because my headlight would require too much disassembly, and they weren’t «allowed» to do it. Since my oil change was halfway done, I couldn’t just go somewhere else, either.
Before they were finished, I saw him ask the other person working there, presumably the person in charge, whether he was right that they couldn’t fix my headlight, and that person concurred.
Prices have gone up considerably, too. The oil change cost $ 36.99, which was a bit of a surprise.
So after I left, I drove over to Jiffy Lube to get the headlight changed. Jiffy Lube was advertising their oil change at $ 20.99, a full $ 16 less than Valvoline just charged me.
And guess what? Jiffy Lube changed my headlight in less than 5 minutes. They popped a couple clips, change the bulb, re-​clipped, and tested all in less than 5 minutes!
So let’s recap: The guys at Valvoline did such a poor job at inspection that they missed a burned-​out headlight. They charged me 75% more than what Jiffy Lube charges for an oil change. And a 5-​minute headlight bulb replacement was «too much work», so they made-​up a story about not being allowed to do it.
In the future, I’ll be going only to Jiffy Lube, and I will not be coming back to this place.
Oh… And I sent an email to corporate about this experience, and no one has bothered to respond, so I guess they really don’t care about customers.

These guys are open late! Until 7pm :). Great service and very prompt. I got new windshield wipers here and they work like a dream! The service was friendly and prompt and I didn’t feel like they were trying to sell me on any upgrades. Thank you guys! I’ll be back!
They have coupons online available by text.

These guys are quick, knowledgeable, and do not over sell. The manager is very friendly and helpful. I appreciated his honesty, and depth of information. It is fun to listen to them communicate. A opera of mechanics.

These guys found several real problems that the expensive BMW dealer missed (had just had over 3k in maintenance) unlike Jiffy lube who trumps up things to charge more they fixed the problems at no charge.
When I came in the oil cap was missing. They took the time to help me track down an oil cap on a Sunday for a BMW, no easy task. These guys are absolutely great!

I arrived early and was surprised to get $ 15-​off simply because I was there before 9 am. After the friendly greeting and routine inspection we talked about the types of oil and I made my choice based on my personal experience corroborated with his expertise. There was no high-​pressure sales tactics and no push for additional services. After the oil change they proceeded to lube the chassis of our truck at no additional cost (big surprise, and something I’ve neglected for too long). These guys know their products the sell and are happy to help, I’ll be going back.