FedEx Office Print & Ship Center

Terrible photo development, internet connection, and customer service. Costco is better, but I was in Orinda today. The photo that I wanted to print cut off at the top and bottom: essentially cutting off the top of my boyfriend’s head and the dogs’ feet. So, had to resize the height of image in order to fit everything in, which compromised the width… you get the picture (no pun intended). Had to print it out twice, which meant getting charged twice.
I wanted to use their computer, which charges by the minute, to upload the desired photos to be printed from Google Docs to my flash drive so that I could use it at the photo machine. The connection was slow and I finally quit since I wasn’t getting anywhere and was getting charged for it. Walked down the street to the Orinda library and did it there in three minutes and for free. I thought I was paying for convenience by using the Kinko’s computer, but apparently not so. Don’t use the computer, it’s a rip-​off.
Finally, customer service was rude. The lady made it a point of telling me that there were instructions on the computer that I could follow, even when I said that it was my first time paying to use a computer and so Step One needed clarification. She also made it clear through her body language that she didn’t want to be interrupted by customers.
Kinko’s on Contra Costa Blvd in PH and the one on Willow Pass Rd across from Ranch 99 have always had friendly customer service and better photo /​poster prints. If a photo didn’t turn out right, I always got a free redo. Or Costco. Next time I’ll go the extra mile and skip this place.

I ship/​shop here all the time. Easy parking!
Exiting the parking lot behind the building is the ONLY negative… (rather narrow)… EASILY resolved by an old-​guy such as myself…
I love going out the entrance (a happy but amiable contrarian and the locals ALL understand… and remain reasonably tolerant, friendly and civilized).
Only once I have had to wait a brief moment for service (smooth & always friendly).
Waiting a moment… might be an unintended consequence of smooth, accessible & friendly service. I am very willing to endure it!
I only noticed their Unilocal rating was less than stellar when I «searched» for their hours… Frankly I am shocked. It has not been any of my experiences… LOTS & continuing!
I’m a small-​time-​occasional seller on eBay and electronics enthusiast… so I do more than my share of odd sized & heavy shipping (have my own on-​line accounts: FEDEX & USPS).
Recently I have been having a lot of (complex) blue prints done.
They (FEDEX on Camino Sobrante) are fast & responsive.
I have no idea what these one and two star ratings are about… but I have had nothing but EXCELLENT experiences… Good thing ‘cuz the architect has become a bit of a challenge… We will hold that REVIEW until construction is complete!
Actually looking pretty good.
Definitely happy to have quick and reasonably priced BLUE PRINT services readily available…
As I live right in between… I was splitting duty between this store and the College & Alcatraz… but since the College & Claremont SAFEWAY was driven out of business by all the abusive parking violators in the area… Lot was always full… store was pretty empty…
That FEDEX (also friendly, fast & competent)… two blocks away has become completely in-​accessible (parking might as well be on the dark side of the moon).
Delighted to have Orinda to fall back on… I’ll also go with AWESOME and promise to update if I encounter ANYTHING to the contrary!

Epic fail! I’ve done some amazing projects at other locations. Popped into the neighborhood store today, hoping to get glued binding cut off a fashion lookbook and have it replaced with spiral. Done easily in other locales.
Couldn’t get a square cut, didn’t even discuss binding. Left with damaged, unusable and expensive original and called it a loss … I won’t return.

I have mixed feelings about FedEx/​Kinkos.
I love Kinko’s because they print my stuff well and I’m super particular because I’m a designer so I have pretty high expectations. Plus the service I’ve always experienced has always been super nice and helpful. They’ve always gone above and beyond to make sure I’m satisfied with my prints.
On the FedEx end I not just HATE, I LOATHE. They NEVER ring the doorbell when they drop off my packages even though I’m home the whole time. How difficult is it to ring my doorbell??? You have to walk up to my doorstep to drop off the package anyways how much more energy does it take raise your arm up off the floor to ring the doorbell?! Even signature required packages they have left on my doorstep without ringing the doorbell to let me sign it. Generally my area is safe, BUT I have had my mail OPENED and my packages STOLEN before. I would like it not to happen again, but if FedEx continues with this carelessness I’m left here wondering how long it will be before my packages legitly get stolen again. They’re just lucky the package that was stolen last time wasn’t from them and that it was from UPS.
Would’ve had 4 stars for Kinko’s but I have to subtract 2 stars for how horrible FedEx is. It should be a priority to prevent customers from getting their packages stolen!

AWESOME! You’re open til 9p!