Formally Modern Tuxedo

They are a really nice place. I flew in from CA for a wedding and the alterations were perfect. All I did was try everything on and no changes were needed. They have very good service. I would recommend them to anyone! They were very cool about my return because I had another wedding the second day.

I have to say that Nick at the Orland Park store was great and provided a great customer service experience for me. I had rented a tux because I was standing up in my buddy’s wedding and 1 hour before the wedding, I realized that the clip on the side of my pants was broken. I attempted a few quick fixes but was unsuccessful. I immediately called the store and talked to Nick. I explained to him the issue I was having and his first response/​suggestion was to walk me through the fix on the phone. He did that with me but it did not work. The clip/​latch was defective. He then immediately suggested that someone from the store bring me out a new pair of pants. I could not believe that the store would do this. Within 20 minutes… due to traffic and construction, Bridgett was at the wedding hall with 2 pairs of pants for me to try on. I was absolutely taken back by this action as it is very rare that you receive service like this today. I would rent again from this store just because of the excellent service Nick and Bridgett provided. I hope that Nick is recognized by the company for the incredible customer service he provided. Thanks again Nick.