Lisa Thomas Salon

I go here from time to time, I always get grace, she is fantastic and friendly, highly recommend her if you do decide to go to Lisa Thomas. I always get super frustrated at the end when I’m paying and can’t leave a tip on the card so I always end up walking across the street to the bank (which is not my bank) and getting charged a fee for using their ATM.

Very disappointed. I pay alot of money to have the hair that I wanted and it came out extremely different then the picture I showed. I paid $ 200 for a few highlights when I told them I wanted alot of highlights. And my haircut was uneven. I called and nicely explained it wasn’t what I wanted. I was told if I wanted it fixed I would have to pay.

Here is the rundown of my hair cut experience.
1) the wash– 0 stars. I’m so used to getting a fabulous wash from my old saloon in St. Louis and it did not compare at all.
2) the cut– she did about half the cut and then said she would finish the rest of the cut once she dried my hair and could see better. No prob girl, i’ve had a dry cut done before and loved it. However, she dried my hair then styled it (with curls) then attempted to cut it. I told her not to worry about it, but she assured it me it would be okay and that she could just brush out the curls. … huh?
3) the conversation– i really prefer when my hair stylist doesn’t talk to me and i absolutely cannot handle when they push products on me. It might sound crazy. But i like when I can have quiet time during my hair cut and nail appointments.
4) the style. i asked her to blow out my hair rather than leave it curly and wet. She did this… very poorly. The front looked okay and when she showed me the mirror to check out the back I couldn’t tell but trusted it looked fine. I went home and checked it out and was super disappointed. It looked terrible and I had an event to go to right after. =/​
Don’t think I will be returning. SORRY!

Great people, very nice and friendly and it seems they have all the services a salon can offer. Unfortunately, I wasn’t so happy with the result. I just came here for a haircut. They took a little over an hour and what I asked was simple and asked for them to straighten my hair since I have curly hair. They used a flat iron machine. I usually take about 30min straightening my hair and I use a round hair brush and air blow dryer and that always give me a natural straight looking hair. Not frizzy straight which was the result even after they put what ever product they recommended me to buy of course to fix it. Anyway I was in the area I had been here before a few years back and I remember liking them. Now, I probably will not come back. Since I consider them just like any other regular place. Oh they are bit pricy too.

Very disappointed in the service here. Not only did they give me an ENTIRELY different price over the phone than they did at the salon (+200 $ instead of the price said on the phone… and I was very thorough in my explanation of what was needed… which Ulta has been doing for 150 $ excellently), the stylist (NICOLE) was unprofessional, inexperienced, and very snobby. I basically drove 20 miles to be told something entirely different than what was said over the phone, what I set out time for, and what I had budgeted. I left 15 minutes after entering the store. Despite several friends warnings to avoid this salon I decided to give it a try (since my regular stylist wasn’t in) and was immediately very disappointed. Sad excuse of a salon… DO NOT GO HERE.

I’ve been here twice. Jennifer has done a great job on my hair. Her cuts are very detailed and she takes a lot of time to make sure it is perfect. I found my new stylist and salon.

On my wedding day, I was so nervous and I had only great things to say about how well they took care of me, my mom and my bridesmaids. We looked and felt like princesses! I had a big group and we had our hair makeup and nails done. I think we used almost everyone in the salon. Even the receptionist made sure we were comfortable and had everything we needed. Unlike many places, the manager was out and about making sure my party was running on time, comfortable and completely taken care of. I will never go anywhere else. They made my wedding day incredible.

I went to this salon for several years, never had problems when I had weeknight appointments and even recommended this salon to several friends. I had to change to weekend appointments and the service has went down hill fast. Apparently loyal customers are treated like crap when one-​time only customers come in (weddings, etc).
I had an appointment on a Saturday morning in May, stylist was 30 minutes late and the appointment was interrupted several times by other customers. My next appointment in July was another Saturday morning appointment, yet again the stylist was 30 minutes late but no big parties this time. I contacted a manager and when I told her the issue of having to wait so long, she told me «well, what do you want me to do about it?». That is a horrible attitude to give loyal customers, I drive an hour to get to my appointment and I still make it on time. If there is an issue, contact the customer.
For my most recent appointment it was cancelled yet no one called to tell me. I called a week early to confirm the time, was told that someone left a voice mail telling me the appointment was cancelled but they did not tell me which number was called. No voice mails were left at either of my phone numbers. I was given multiple stories about the cancellation, if you are going to lie, get the stories straight. The manager couldn’t even get her story straight, with the late appointments she told me it had just been super hectic with the bridal party and communion but this last time she put all the blame on the stylist for being late to work.
I needed to find a salon closer to home but really liked the stylist, too bad the management is so bad.

I highly recommend Lindsey! She’s fantastic, and if you read the other reviews I’m not the only person who thinks so. I will admit that it’s not the least expensive place to get your hair done, but it’s also not the most expensive and Lindsey does an outstanding job. I even recommended her to my mother a while back because she is so picky about her hair and has a hard time styling it, and now that’s the only person she goes to for cuts and color. If you’re going to Lisa Thomas to see Lindsey, you will be walking out with a smile because you will love your hair. :)
On a side note, tips at this salon cannot be added to credit cards, must be in cash. There’s a bank across the parking lot if you forget.

I’m a bridesmaid in a wedding and had my hair trial done here (I never have my hair done in «special occasion» styles but I do go monthly to my own salon for color/​highlights/​trim).
I was not impressed at all. They had to reschedule my appointment twice, and when I arrived I wasn’t properly greeted in a welcoming way. I also was not offered anything to drink, or asked to take a seat. So I kind of awkwardly stood at the counter, wondering what the heck to do ~unsure of myself and uncomfortable~ when the rude receptionist said «you can sit down and she’ll be with you when she can.» Umm, o-​kay. At that time I asked if I could have a glass of water. I was told they didn’t have water but was directed to a pay-​for-​yourself pop machine that had bottles of water. There were coffee cups, so I poured myself a cup of coffee and asked if I could just have some tap water in a coffee cuo. They reluctantly agreed.
This is NOT a new, nice salon. I wasn’t impressed with the facility/​décor at all. And yet the receptionist and owner/​manager acted like it was a five-​star salon! I’ve been to Mario Triccoci on 94^th Avenue in Orland Park (also not my regular salon) and it’s much nicer than this place.
My last complaint is that they do not allow you to «go over» on your credit or debit card in order to put gratuity on the card. You have to come with a cash tip ~ even though you don’t know (when do you!) the exact amount of what your services will be! This is insane ~ even my little nail salon allows me to put the tip on my card!
I gave them 2 stars, however, because Sherri, the stylist who did my hair trial, did a very good job. She listened to what I wanted and it looked great. Other than having to go to Lisa Thomas for this wedding that I’m in, I will never go again. It’s a snobby and miserable place. Sherri was the only friendly person.
P. S. This is the only review I’ve ever written (positive or negative) of anything. That’s how stronlgy I feel!

Way, way overpriced for a hairstyle. It’s Orland Park, not Paris. Also, my $ 100 up-​do was a down-​do within an hour and a half. Very disappointed with this salon. Save your money and do your own do.

I have seen several stylist at both locations. All of the other stylist except Maggie messed up my hair. It was either cut uneven or the color was bad. I finally found someone that knows that they are doing. I would suggest that if you are going to go here you either go to Maggie or get someone who is experienced. I did not have good luck with their unexperienced stylist. Also, Abbey who does their facials is great. Highly suggest her as well.

I highly recommend this place if you are looking for a fantastic color and cut and willing to pay the price. I go to Lindsey and she is a level 3 (i believe) which means she costs more, but then again — you get what you pay for and she is a perfectionist when it comes to hair!

I go here every 6 weeks to get my hair done. I get color and cut. it is kind of pricey though. I end up spending almost a 100 bucks on my hair. I am very satisfied though and have been going here for 2 years. They also have a rewards program now where you can collect points. These point than can me redeemed to get money off of your next appointment.

After looking around and making phone calls at local spas/​salons for a wax, I wasn’t having the best luck. With Lisa Thomas, it was «third time’s the charm.» I was able to get an appointment and the girl did a really good job. I get a little jumpy with any type of waxing but Abbey kept me at ease. I think she knew the type of person I was and planned her waxing accordingly, keeping things in small groups. I apologize if this is TMI but I really wanted to say how great of an experience I had! I will definitely be back again!

One of the most overrated businesses on the south side. Refrained from going there for many years, because of the inflated prices. It goes according to the level of the stylist. Shouldn’t they all be exceptional when paying that kind of money? Anyway, at the age of 56 I’ve gotten many haircuts, never one as bad as the one I got here. When I wanted to come back in for a repair job, they put me back with the same stylist who gave me the chop job. Are they kidding? I was told this is how it works. Do they have the arrogance to think I would actually sit in the same chair and not worry about the outcome? Not a good way to operate a business, but I guess there’s enough suckers out there who put up with it. Can’t imagine what the almighty level of elite level 6 stylists charge. Give me a break! Hair is hair!

I got my hair done here for my wedding — as did my bridesmaids. This review is solely for my «try-​out» visit and then the actual service day of the wedding.
My mother-​in-​law recommended this place — she comes here — and, well, the woman has good taste. It’s not the sort of salon I would go on a regular basis (never mind that we live 40 minutes away) because I’m sort of frugal, but for my wedding hair, it was excellent.
Our wedding was in October (of 2007) and that June I came to Lisa Thomas to do a trial run and meet the stylist. Jordan was very friendly and professional and asked a lot of questions. We settled on an idea for a hair-​do and I was very pleased with the end result. At that point I made wedding day appointments for myself and my two bridesmaids.
My bridesmaids were skeptical of a couple things: that these stylist would be any good and that they would get us done in time. Keep in mind that the salon opens at 8 on Saturdays and the wedding was scheduled for 10:30, at a chapel a few miles away.
Well, the stylists did a fantastic job. We were given coffee to wake up while the ladies got ready and then ushered to our chairs. Jordan did a beautiful job on my hair, and my bridesmaids were both very pleased with theirs. Not only that, but we got out in plenty of time to get some pictures taken before the ceremony AND for me to sit around in the church basement looking nervous.
Like I said, I wouldn’t normally spend that much on my hair, but this was my wedding day, after all — and it was worth every penny to see my thin, mind-​of-​its-​own hair transformed into a lovely ‘do.

Last week was my first time at this salon and I was not disappointed. I have passed this place a hundred times and finally ventured in for a wax. Megan was my aesthetician and proved to be a good one at that. She proved herself to be the consummate professional, even providing a little education on things to watch for when you get a wax (specifically about precautions and bacteria). As nurse, I appreciated the knowledge sharing! Pricing was reasonable, but maybe that’s because I’m used to Gold Coast prices.
Definitely visit Megan if you need services from an aesthetician.

The last 4 years I lived in the Orland Park area I let Sarah and Lisa Thomas have her way with my hair. I’ve been gone a year, and I haven’t stopped missing her since I left!
Lisa Thomas isn’t cheap, and honestly, I can’t speak for any of the other stylists, but Sarah is amazing at what she does.
I highly recommend this salon.