Tailor’s Touch

I have only ever had pants hemmed/​shortened here so that’s all I can speak for.
I’ve had a total of 4 pairs of jeans done here and at first I was a little nervous to hand over a pair of expensive jeans to be handled by someone that isn’t me! However, after I got them back I could tell they were taken care of well and the work that was done was spot on.
I always ask to leave the original hems on so the jeans don’t look altered. They always get the length spot on and the re-​attachment is very difficult to spot with the naked eye — perfect!
Turnaround time seems to vary a bit, mine usually take 3 – 5 days because I don’t really need them by a certain time and I also choose to pay up front for 10% off.
Really a painless way to make my nice jeans fit better at a minimal cost.
Great work!

So much for over 15 years of customer loyalty:(I had to change out my shoes I had planned on wearing to my daughter’s wedding Saturday due to a foot issue. Thus, my dress was about an inch too long. Today is Monday, I needed it by Friday morning. Not too complicated a dress.
After trying it on, and him pinning the hem up, he reluctantly said ok you can pick up Friday at 3:00. I kindly asked him if it could be earlier that day since we had to be in Chicago at noon. Flat out no! Maybe he was having a really bad day but to add insult to injury, he started taking the pins out. I asked him if he could leave them in since I will need to find someone else, he said no. Wow!!! I don’t understand businesses like this and I won’t be back.
I went to the Mall and explained my dilemma to the woman at Stitch tailors, and she couldn’t have been nicer. She said they were very busy but understood sometimes these things happen and that she would personally hem it and I could pick up in a few days. I found a new tailor.

Really nice people work here and they give you an option to pay ahead and save 10% or to pay later for the full amount. I love that they gave you that option. They also ask how soon you need it, and since it wasn’t urgent they gave us a choice of 3 days in the end of the next week. That was nice too. We had 2 suits to tailor: (1) vest & pants only, (2) jacket and pants. Only came out to $ 87 (we saved that 10% paying upfront). Not bad for 2 suits! Definitely looking forward to updating this review after receiving the finished product!

Came here for the first time and will always come back. They have multiple options in terms of how long things will take. Can have items returned on the same day if requested. Tailors touch is very affordable and the owner/​employees are very friendly. They have a very nice setup to get your suit/​shirt fitted to your exact size. Will always go back as I live in the Palos/​Orland/​Tinley area.

Hem was not straight! When I requested they redo it, I only got a rude response and was told it would be an additional charge! Avoid!