The Horton Group

This company is terrible with horrible customer service. Our insurance rates increased dramatically on a yearly basis. When we outsourced 3 of our 4 policies to another insurance company due to the high premiums, our 4^th policy was cancelled by Horton – we received a notice in the mail informing us of the cancellation, no phone call. I would avoid this company at all costs.

My employer uses Horton as their insurance broker. Since I work in HR, I have been nothing but pleased working with the staff at Horton. Since I am new to benefits administration, I have had to have my «hand held» on more than one occasion as I’ve tried to figure out the various facets of this role. Everyone I’ve worked with has been so wonderful –friendly, patient and understanding, as they help educate me and answer my various questions. I especially like that they have some great seminars for their clients –everything from immigration issues to safety to the new insurance laws. I always feel thoroughly informed when leaving their beautiful campus. We also use Network Safety –a safety consulting firm endorsed by Horton –to oversee our safety program. I can’t say enough good things about my experience with everyone I’ve dealt with. They are true (and very well experienced) professionals!