Best Western Plus Universal Inn

This place is great. Nice clean room. Good mattresses and pillows. Nice hot shower. Ice machine. Flat screen tv. Frig and microwave in room too. Directly across the street from universal front gate. All for under $ 100 a night. Makes me look like an idiot to pay $ 600+ a night at Animal Kingdom Lodge.

It’s OK. The appeal of this hotel is its proximity to Universal Studios (the reason for our trip). One can walk (it’s about a 20 min walk to the entrance). We thought about riding our bikes which would have been quicker, but tricky with all the people and the rickshaws once inside. We were also told that bikes were likely to get stolen. So the walking was HUGE.
The breakfast was pretty good in the realm of ‘breakfast included’ experiences (we are aiming for these m/​hotels right now b/​c we have two hungry kids). There is a pool, a washer & dryer (they use quarters, at time of this writing $ 2 each), an exercise room, and an office space. Housekeeping staff are very, very nice.
But, «OK» because interactions with the administrative staff up front were… meh. It’s an older building: our toilet was leaking and it wobbled when assuming position. We mentioned the leaking bit and it didn’t seem like anything happened other than someone came in and took away the towels we put on the floor! The room smelled funky (pillows also smelled funky), but probably because of the leaky toilet. I asked the desk twice for something, I was told each time it depended on the manager, and it never came! The manager was there, said he was sorry that he didn’t do it, and then blamed his behavior on the woman at the desk for «not staying on top of him.» Uh-​huh.
So, in general, it’s FINE for the whole US/​theme park visit experience for a few days. It’s just not great.

I always prefer Best Western. It is my go-​to accommodations. And their room rates are reasonable too. Great breakfast, very close to Universal Studios Orlando, free shuttle to Universal, and clean rooms. We stayed at a King-​sized bed room. It has a microwave, fridge, and coffeemaker — all that I need as a traveler.
This Best Western is surrounded by restaurants and a Walgreens. It is also near the Orlando International Premium Outlets and The Mall at Millenia. The hotel shuttle could also drop you off at the malls by request.
The only thing I was frustrated with was the internet. Front desk said that they had sporadic internet problems during the time I stayed there. I am not sure what’s going on with the internet in Florida, but it just so happened that the 2 other hotels I stayed at during that week also had poor internet connection.

Love staying here, hotel is very clean & Sammy, Katherine & Carla can help with there super friendly service. I highly recommend this place. It’s perfect for me :)

I chose this hotel because of the reviews that I found on Unilocal.I normally stay at the Doubletree Hotel which is just across the parking lot. I am very very happy with this hotel! They were so pleasant at the front desk which is not to say that the Doubletree was not. The rooms that show in the pictures of the other reviews are absolutely accurate. Not only is the price much better than the Doubletree, they don’t charge you extra for parking either.
They facility is well-​kept and clean my only suggestion would be that they need better towels at the pool but the ones they have are perfectly adequate. I will definitely stay here in the future.

We had a pleasant time at Best Western Universal Inn. The amenities were great with free wifi, free continental breakfast, and free parking. The breakfast had eggs, sausages, make your own Belgium waffles, cereal, muffins, and fresh fruit. The seating area for the breakfast was a bit cramped though.
Regardless, the Best Western is about 1 mile away from the Universal City Walk. You could catch the complimentary shuttle, but it is faster to walk. You’ll be at the City Walk within 15 to 20 minutes.

We stayed for one night, but were impressed by the friendly staff, clean rooms, free breakfast, free parking, cost and walking distance from Universal Studios. I recommend this hotel and would stay again.

The location of this Best Western is ideal if you have plans to go to City Walk or Universal. Best of all, there are a variety of chain restaurants and businesses all around you so you don’t neccesarily have to spend big bucks in Universal. Everything is open very late.
The price was right at this Best Western. The rooms are spacious and they get an A+ on cleanliness. They have gone green and encourage guests to use only what towels are necessary and the toilet tissue is made from recycled items. Also the TV’s remote is put into a «clean» box to keep it clean. What a great idea! Sometimes I wonder how many people have used the remote. They room came with a clean microwave & fridge.
Amenities include a «hot breakfast» but it’s not really a full breakfast nor very good. Reconstituted egg balls, sausage and strips of french toast. Of course there’s also the regular cold breakfast items. Free wi-​fi was advertised to be available but that wasn’t the case. They did however have a computer center in the lobby for customer use.
I was slightly put off that the employees were constantly speaking w/​each other in a foreign language. It’s disrespectful to the customers.
The shining star was Victor who works in maintenance. Did I have a maintenance problem? NO! But I do need assistance with my luggage and he was the man who was charged to do that. Such a polite, informative person who always refused a tip. Three cheers for him!!!

I stayed with my 13 yr old daughter for three nights and was exceptionally pleased with the value, service and overall quality, especially for less than $ 80/​night for a room with two queen beds! The hotel is not either luxurious or seedy. The lobby, dining area and rooms were all very clean. The staff was extra helpful, and not only is there free wireless in every room, no password needed, there is also a business center in the lobby with computers and a printer if you want to print a boarding pass or something — it seems to be accessible ²⁴⁄₇ with your room card key. I didn’t check out the fitness center as it closed at 7 pm and we had just gotten back from Universal. YOU CAN WALK TO UNIVERSAL in less than fifteen minutes!!! The complementary breakfast had different hot items every day, and make your own waffles! There are only disposable plates, cups and cutlery, but it is a budget hotel. There is a TV on in the dining area during breakfast which was good as it gave a weather update, but if you want quiet conversation it would interfere. Breakfast starts at 7:30 which gives you time to eat before getting on the shuttle. There is a larger than usual fridge in the room, without a mini bar, which is great if you bring your own food for lunch or dinner. Really, this exceeded my expectations for a budget hotel within walking distance to Universal! I would definitely recommend staying here if you are going to Universal.
A few things that could have been improved: slow shower drain, only two shuttles a day to Universal and two back — the first shuttle is at 8 am and it gets you there by 8:10 if there is any traffic, which means you have to wait for the park to open at 9, and the last shuttle back is 8:20, which meant we had to wait after the park closed. Finally, there are pizza places that put flyers under your door every night! The hotel posted a warning that these are not reputable businesses, but it was still annoying.
Check in was very easy (Ibooked through
) and even though we arrived before 1 pm they gave us our room right away! (check in time is listed as 3 pm) There is a guy at a desk in the lobby with information about area attractions and shopping, evidently he also sells tickets, express passes and maybe even meal deals for Universal. I needed to have all those things ahead of time, and as I am not a US resident anymore (live in Israel) I paid more for my three day park to park ticket. The guy in the lobby sells the «2 day get an extra day free» ticket that is only available to US residents, so it might be worthwhile checking that out by phone before you buy tickets online. He also told me about a «trolley» that takes you up and down International Drive where there are outlets and such, he gave me a map and made helpful recommendations.
If you are not renting a car and want to bring costs down for a Universal Studios vacation this is a GREAT place to stay!

Very nice high-​rise hotel on the Disney property. Rates were wonderful for the stay — $ 75ish per night. They had shuttles to Disney, altho we didn’t take advantage of that on this stay. The best thing that I can say is that while there were lots and lots of tourists at the hotel, beyond hearing lots of screams and laughter from the patrons at the pool, we didn’t hear much of any other noises in the halls or emenating from any of the rooms. That said, the air conditioning is self-​regulated, and with the fan on, we couldn’t hear much of anything at all, which was nice considering the ‘white noise” factor of the a/​c!
The hotel has a really nice lobby style bar and a couple of gift shops where you can buy Disey tickets and other treats… Breakfasts run about $ 10 in room, or for a great buffet! Service over all is great, but don’t valet park… the staff outside of the hotel is just a tad aggressive, as if they haven’t gotten enough customers, but it just isn’t worth it. AT $ 10/​day, the lot is directly across from the hotel, just feets away. So not worth it! Park yourself!!!