David’s Bridal

I am quite disappointed in this location. Maybe it’s the fact that it’s a popular location (right next to Mall at Milenia) but any experience I have had here has never been quite pleasant. First of all, finding a maternity dress and pretty much impossible anywhere else. Even though they don’t have an official maternity line they can pretty much alter anything to fit a preggo belly. The first time I came in was around the summer time when I was only a few months pregnant and needing to find a black bridesmaid dress for an end of October wedding. Pretty simple, huh? Black. However, the first time I came in I was just a walk in. I honestly though only brides needed to put in an appointment but I would suggest that everyone set up appointments because otherwise I feel like I was treated a bit like second place. I had to compete with brides and obviously the brides were more important to the woman who was «helping» me out. She didn’t understand that I was 5 months pregnant and uncomfortable with my body and how I looked in a dress and how I would be 8 months pregnant at this wedding and even MORE uncomfortable. She just threw me this awful pregnancy pillow (that wasn’t even round!!!) and gave me a few dresses and was back to her precious brides. Meanwhile the pillow made every dress look like a disaster. I was so embarrassed and yet she made me come out and show her the dresses. She would tell me they looked great but I knew they didn’t. It’s like she wanted me to just be over and done with. So I left… with no dress.
Fast forward to the end September and I came back. I had tried to go to other stores to find maternity dresses but being in your 3^rd trimester and finding normal dresses to fit your big belly was just HARD. I ended up finding a dress that was made with stretchy material that actually looked quite lovely on me. However, the size I needed wasn’t there and needed to be ordered and I would then pick it up when it came in. The price of this dress was ridiculous but i know they could get away with it because it’s a bridal store. Not to mention because of my height it needed alterations so add on another $ 100 there :(
The time came to pick up my dress and they had me try it on to see how the alterations went. However, it wouldn’t zip. HOW EMBARRASSING! We found out it wasn’t me… the zipper was broken on my BRAND NEW DRESS. They asked if I could come later in the week to get it and I said no because the wedding was ijn a week and I live an hour away. Plus. I am 8 months pregnant. Just getting in and out of a car was exhausting. So they decided to change it right then and there. They had me go «walk around» for an hour while they fixed it. Yeah right. I just went to my car and turned on the A/​C and napped.
In the end we went through THREE zippers until it was finally fixed. And they never offered anything for my waiting. Not even a cup of water. Ugh.
Will never return.

It was very crowded the day I went with my future daughter in law. Amanda Ferreira was wonderful to work with.

My experience in the store was NOT bad.
My mom flew to Florida for a few days in early February, so we thought we could go try on and order my bridesmaid’s dress for my sister’s wedding in New Jersey. We went to this store without an appointment, they were happy to pull the chosen style and size, and let me try it on without a problem.
We went to order the dress at the front of the store and were very clear about what we wanted (and were paying for!) We were told that it was an extra $ 15 to have this dress shipped to my parents house in New Jersey. It would be shipped to the Millenia store for a quality assessment, and then to their house. Fine. Fine. Perfect.
That didn’t happen.
The Millenia store called me about two weeks after we placed the order that my dress was ready, in-​store for pick up. I told the girl that no, we paid for it to be shipped to my parents’ home in New Jersey. I gave her the address again, and she confirmed it was the one they had on file anyway. Fine.
Today is March 13, nearly a month after we purchased that dress — and we have not seen that dress. My mom called the Millenia store TODAY and we were informed that the dress has been sitting there… WHEN IT SHOULD HAVE BEEN SHIPPED TO NJ! They are shipping it TOMORROW. Nearly a month later!!!
This whole experience has been miserable for a time that is supposed to be exciting for my sister and our family.
I hope the Millenia store follows directions for their other customers because they did not follow them for me. We should not be calling the store over and over and over again in order to get a dress shipped when it should’ve just been shipped from the store to its final destination. :(

I came here thinking I was just going to get an idea what size and style dress I wanted. I was surprised by their selection and really reasonable prices! I had made an appointment and was working with Kaela. She was not a pushy saleswoman and was very patient with me! I was here I think almost two hours trying on dresses. I’m very excited because I think I found my dress! Thank you Kaela for all your help!!!

I am giving this place one star only because of the sweet lady that checked me in. Aside from that my experience was terrible and it deserves a zero out of five stars. I feel like I was not made a priority since I mentioned I had already gotten my wedding dress elsewhere and was looking for bridesmaid dresses.
The first thing the associate that was paired with me said was the she had a bride she was helping and that I could pick out some styles to try on. Not only did I have no assistance selecting any styles but I was left to my own devices to try on the dresses. Some of the styles were too big on me and I had to find some clips myself (and clip them onto the dress MYSELF) to actually see what how the dress would fit properly. This is not the customer’s job! If I hadn’t found the sales associate, she wouldn’t have known if I had left the store or was still in the back struggling with a dress. Be more attentive with your customer service David’s Bridal. You will not be getting my bridesmaids’ business!

What a pleasant experience in this store — I came a few days before my ceremony to find some «Bride» stuff I could wear while getting my hair and makeup done. I waited until the last minute so custom stuff was out — I just needed something to get me through and maybe get a few cute getting ready pics.
So I wandered in and was pointed to the back of the store by the fitting rooms to browse by the ladies up front.
A nice lady who worked there came and asked if I needed help and she stayed to give me her opinion on some of the items — as well as tell me what was popular, what was on sale, and what she’d bought for her daughter’s recent wedding.
I mentioned I was considering buying some of the black lace «Team Bride» tanks for my two gals and told the lady that my friends were busty — like she was — so she went into the fitting room and tried it on to see how it would fit for me.
She was so friendly. I couldn’t believe it.
I ended up finding some coffee mugs, a «Bride» tote, a zip up sweater and a «Mrs.» tank.
So it was a win for a last minute shopping trip with a very happy and friendly sales associate.
I’ve had a few good David’s Bridal experiences lately and I have to say they’ve made up for the few bad ones I’ve had in the past.

Absolutely dreadful experience every single time I walked in.
When I make an appointment to dress shop, I expect to have my own associate to help me… not helping me & 15 other people who were walk-​ins. A visit that should have taken less than 45 minutes ended up taking nearly two hours. When someone is shopping for their wedding gown, they expect to at least feel somewhat special. Instead, I spent most of the time waiting for my associate to come back around to help me.
Also, when I have an appointment for a fitting for alterations, I expect not to be left standing at the check in counter of the alterations department with no greeting for over 10 minutes. During my fitting, all of the alterations workers kept disappearing & the seamstress working with me had to keep trying to find them to help other girls who were stuck standing at the check in podium. How unprofessional. Also, during my fitting, one of the seamstresses had to help a client who had tried on one of the dresses on the floor some weeks prior & was trying on the dress that she ordered in the same style & size– it didn’t zip. The seamstress then came to the back & freaked out, complaining & whining loudly to my seamstress that it isn’t her fault that the dress wouldn’t zip. Again, unprofessional.
Lastly, seamstresses need to provide some sort of a pricing guide before just assuming that everyone is going to want a bustle, etc. I was astounded that it was going to cost me $ 300+ for my dress to be taken in an inch on the side & shortened slightly with a very small bustle. Had I known that David’s Bridal charged over $ 70 to add a simple, small bustle to an already simple gown, I would have taken my business elsewhere.
Overall, this was an underwhelming experience & I wish I would have just gone across the street so I could have at least felt somewhat special on the days I chose my dress.

I purchased my wedding dress from this store on 7÷18÷2015. I absolutely love my dress however the service was not that great. My appointment was at 11:00 am and I checked in and was told by the girl at the desk that I could go PULL some dresses with my bridesmaids. AWESOME! We were all so excited. TWENTY minutes later after at least 3 consultants passed by us and didn’t say a word to us about pulling dresses, my consultant Jane or Jame approached me and talked to us like we were children. It took all I could not to lose my mind on her. I wanted to leave the store because of how nasty she was. We were then talked to like we were children. I was so upset I was ready to leave. We had been waiting OVER TWENTY minutes for her to come find us and her response to that was that she had an ear injury from an accident and she could not hear her name being called. After being calmed down by my bridal party I continued on remaining time in my appointment that was wasted by her. After she went and got the dresses I liked I refused her help from then on because she was still rude. Two of my bridesmaids assisted me with putting the dresses on, etc. I made sure to tell the check out desk how rude she was and if she can’t hear her name being called she shouldn’t be made available for appointments. Thankfully, everyone else in the store was very nice which made the experience more than one star.

Great dresses. Horrible customer service. If i were you i would try a different store. My «consultant «was rude and completely not interested. Perhaps because i didn’t get a dress that cost over $ 1000. My wedding is October 17^th. Was told by Clair P. My dress would be here end of August. Now on September 12^th I’m being told my dress won’t be here until October 7^th.

I worked with Angela and she was excellent! She was able to ask only a few relevant questions and target the dresses in the store that fit my style. I didn’t feel overwhelmed by all the choices because of her expertise and knowledge of the available dresses. We were so impressed at how she would show a dress, and knew in her head which dresses I liked to bring back to the fitting room! She was able to seamlessly transition between myself and her next client while we were wrapping up. When it came time to schedule a follow-​up appointment, she somehow had memorized the item number of my favorite dress! Very impressed, highly recommended!

The customer service here is the best I have experienced while looking for a mother of the bride dress. We did not have an appointment and Alix made sure ALL our needs were met. We were looking for a specific dress and she searched high and low in the warehouse and other locations for the size we needed. She also gave great suggestions as far as dresses for my aunts body type that they had in store. All in all, Alix went above and beyond for us and we were so thankful to have her assistance! Thank you!

Awful store! I was prom dress shopping with my daughter and every dress she tried on was broken in some way. No one helped us!

I can’t express enough how appreciative I am of the amazing customer service I received today. My consultant, Angela, was incredible. She is patient, attentive, and is great at making you feel comfortable and confident. I was so nervous about dress shopping when I walked in. But she quickly put me at ease, and I grew very comfortable with her because of her awesome personality. She is funny and easy to work with. She listened to what I told her I wanted/didn’t want, liked/​disliked, and she paid attention to my reactions to the different things we tried. The best part was her patience with my indecisiveness. She found me a dress in my budget that I absolutely love, and I couldn’t be happier!

Lauren, my daughter’s consultant, was great; very knowledgeable and professional.
After spending over twelve hundred dollars, I asked for a swatch and was told David’s Bridal would charge me one dollar. TASTELESS!
Then when she went to pickup her wedding gown, David’s Bridal charge her ten dollars for a garment bag. The garment bag advertises DAVID’S BRIDAL as is imprinted on the garment bag.
These two actions show the difference between upscale bridal salons and low class shops. David’s bride should rethink their procedures of the above. As it was a turnoff to shop further with them.

I have had 2 experiences at David’s Bridal at Mall at Millenia: looking for my wedding gown, and purchasing a bridesmaid gown for another wedding. Both experiences were great!
My bridal consultant for my bridal gown appointment was Angela. She was wonderful! She referenced my online favorites to give us a starting point, and was able to provide similar alternatives if the dresses I liked online were no longer available. She also let use pull a few from the racks to try on, which wound up being the one I chose. Angela was great about giving honest advice and keeping me excited (and not letting me get overwhelmed) with finding the perfect gown. She listened to my mom and sister’s input and also provided accessories that could match the look I was going for for my wedding. Angela made finding my dress fun and exciting! I would recommend her as a consultant for any bride looking for the perfect gown.
My other experience at this location was buying a bridesmaid dress for my girlfriend’s wedding. I was lucky that my friend had sent pictures of the dress we were supposed to purchase, in addition to setting up a group at david’s. I walked in the store and immediately found the gown. I was in-​and-​out of the store in literally 35 minutes (after trying it on of course). The consultant (whose name I can’t remember, sorry) was great in offering suggestions for shoes, bras, etc. The only issue I had was the dress picked out was a «special occasions» dress, and not a bridesmaid dress. There was a $ 20 off sale going on for all bridesmaid dresses. Apparently there was a miscommunication, and some of the girls had already received $ 20 off, where this location wasn’t going to honor it. I explained the situation, and that it was indeed for a wedding and other bridesmaids had received the discount, and they agreed to honor the discounted price.
Both experiences were great, and I would definitely recommend this location. Definitely be sure to make an appointment, as they are super busy!

I had an amazing experience at this location! I wouldn’t recommend the davids bridal in springhill bc it’s small and the staff was pushy. I had no complaints at all about this location. They were amazing! I think I saw Nicole and she was very helpful and patient with me and the bridesmaids. I was very happy that I chose davids bridal. I recommend them. I found my bridal shoes on sale for $ 15 and had them dyed to match the bridesmaids dresses. I only spent $ 20 including the dye for them. They came back really fast too! I’d say within a month or so.

I went to Davids Bridal on Feb. 9^th for a wedding I am in this April. I was given a very hard time about my dress possibly not being in on time. They told me the dress would arrive BY April 7^th. Today I called to check the status. The lady told me my dress has been there since Feb 26^th. I asked why they had not notified me. She continued to tell me they emailed me once and that was the end of their process. I NEVER received and email.
I do NOT recommend this davids bridal. What an awful way to do business when your clients pay hundreds of dollars for a dress and they do not even have the audacity to contact you after a MONTH of your dress siting there…

My experience was not great. Made an appt and still waited like 20 min. The lady that helped me just took the dresses and basically said here you go and went on to the next. I mean I guess that’s what you get for coming here and spending less than $ 3000.00 on a dress you don’t get the attention you need or help putting on the dress. It’s a socially like a Walmart of dresses haha. Can’t wait to get out of here.

I have heard you really need to have an appointment here or it’s almost impossible to get help. Well, I did not know that going in, so I didn’t have an appointment. I also didn’t have a problem getting help any of the times I went in and I was always able to get help from the same person (I wish I could remember her name).
I went in searching for a Mother of the Bride dress as my oldest daughter was getting married. I’m a plus-​size woman, so I didn’t have high hopes about finding anything. I was wrong! The lady helping me was able to pull at least 10 beautiful dresses in my size for me to try on.
If you need help in the dressing room, and most women do with these types of dresses, they are more than willing to give it. I was one of the people who needed help in making sure everything was tucked in and zipped, etc. This is not a good time to be shy, people. If you need help, then they are gonna see all your goodies… it just is what it is. But, I will say this, the lady helping me was very friendly, polite, and professional. She even excused herself when she was helping tuck things (ok, let’s just say the word… boobies) in. Because I have such large boobies, she was even able to find me a bra to help tuck them in even more. I was shocked they had strapless bras in my size. I’m not going to tell my bra size, but you ladies who are over a DDD know what I’m talking about when I say it’s hard to find a bra!
There were three dresses I absolutely fell in love with and it was very hard to narrow it down to just one. In the end I did, and I got the dress for a great price… $ 175.
My daughter was absolutely thrilled with it. =)
Thanks to David’s Bridal, I was one happily dressed momma at my baby girl’s wedding!

I know. I know it’s David’s Bridal right? Doesn’t matter, these girls made me feel special. As a plus-​sized bride to be with a budget. This is where I chose to go when I visited my mother and sister to get the experience with them. I truly didn’t think I would 1) Find my perfect dress 2) Buy it that day 3) ENjoy the experience.
But, I did all of the above. Alix and Laura made me feel special. Yes, Alix had another customer, but the district manager Laura stepped right in to help me. The whole team stepped in and offered suggestions with headpieces and belts! It was magical. I found my dress and I didn’t want to take it off! If I could I would be wearing it right now. They made my dress buying experience wonderful in what I expected would be long and drawn out… which it wasn’t…I tried on 4 dresses and fell in love with the 4^th!