Einstein Bros Bagels

Such a great place for bagels! They have soooo many to choose from and many cream cheeses or breakfast sandwich options. My favorite are the toppers:) They have nutella banana, spicy jalapeño and I think they change some because I had gotten a strawberry granola honey topper one time! Sooooooooo good!

Early Sunday morning and we craving bagels. Did a Unilocal search and found Einstein’s was nearby. This was my first time here (my husbands millionth) and was impressed by the nice ambience and how yummy it smelled as we walked in. Really nice young man took my husbands order and even helped me out as I was unfamiliar with the menu items being a noob here. As husband went to pay, the cashier, who was a young girl, checked him out, and I was surprised she had an idea which order was ours mine, as she didn’t call a name like she did for someone else or confirm my order. As we paid, I looked at my receipt and noticed it had the wrong name on there, I paid for someone else’s order. Huband quickly told the cashier when then asked me if that was his name… he said «no, you didn’t ask me what my name was when I paid» she then for the next 10 minutes had a attitude, and I did my best to stand there and not question why she was so irritated and had an attitude with us by a mistake she made. Not good customer service. After that ordeal, we waited which felt like another 30 minutes for our food, but once we got it, we ate our food and I really liked it. My visit would of been 5 stars if it wasn’t for the mean employee and the LONG wait. I’ll visit again, but maybe not this location. Wish I could of gotten the employees name, but she didn’t have a name tag on.

Unfortunately this location just has lost all concern for their customers and food quality. Every time I have ordered in the past few months it has been made incorrectly or you have to watch them like a hawk and it’s still done wrong. Today I came to take advantage of their valentines day only coupon and both of my nova lox bagels were made incorrectly. When I told the associate she kept saying its «no problem»…when I told her that yes in fact it was a problem… she called me a bitch under her breath. When I asked for the manager she manager kind of laughed at the situation and then said she would take care of me next time. Even after the coupon I still spent $ 12 on 2 bagels… and left frustrated and hungry.

Good bagels but fake orange juice, made from concentrate. Unacceptable specially at $ 2.79 for a small cup.

It had been a while since I had a bagel so this morning I swung by after picking up my fiancé from work. We chose the drive thru and the lady working the drive they was kind and patient. I ended up getting my go to, Everything Bagel with Onion and Chive, and my fiancé got their seasonal French Toast Bagel with Butter only. Service was quick and the food came out fresh and hot. Mine was good as always but I regretted not getting the French Toast because it was absolutely delicious!
The highlight of the trip was that the young lady working the drive thru saw my pup in the car and offered a «Puppy Bagel» which just seemed like a piece of stale Wheat Bagel! I know it’s silly but it always makes me happy when places include our fur babies.

They have a drive thru! Yes, it’s the small things.
Went in here to grab some pretzel bagels, yes I am obsessed, and they were so fresh. The staff wasn’t the quickest but I was the only one in there at the moment so it wasn’t as inconvenient as it could have been.
My favorite duos:
— Any bagel turned into a pizza
— Everything + Onion & Chive Shmear
— Pretzel + Onion & Chive Shmear
— Plain + Honey Almond
— Salt + Strawberry
My fav lunch time go-​tos:
Tasty Turkey: Roasted Turkey, Spinach, Cucumber, Lettuce, Tomato with Onion & Chive Shmear on an Asiago Bagel
Turkey, Bacon & Avocado: Roasted Turkey, Applewood Bacon, Avocado, Lettuce, Tomato with Roasted Tomato Spread on a Potato Roll

This place was better than I expected. I came here to satisfy my lox bagel sandwich craving and I’m very glad I did. I was greeted by everyone when I walked in and helped by a very nice lady. The place was very clean and comfortable. My sandwich was great. Wish it would’ve had a bit more cream cheese but that’s just a personal preference. They’re fresh squeezed OJ was also great. Bought a package of their Nova lox, a couple more bagels (they threw in a couple of shmears) and was on my way :)

If you haven’t tried Einstein’s for breakfast you are missing out! Breakfast is my first love and I was super excited to learn that EBB makes their breakfast bagels well into the afternoons. I stopped in recently after leaving work and I ordered the Egg City Creations — Spinach Mushroom and Swiss (Plain Bagel as my breading choice) and it was phenomenal!
The eggs, spinach and mushrooms were fresh and moist, and the bagel was warm and soft. At the last minute I asked them to add bacon and they were super accommodating (no nasty attitudes for a last minute addition). The service was very quick and the staff of course was super friendly. I did my best to savor my bagel and not gobble it up, but it was soooooo delicious!
Can’t wait to go back! EBB never fails and they are reasonably priced. Go visit them if you haven’t already! They have fresh juices and drinks also, so you can get the full breakfast ensemble in one stop!

Constantly getting my order wrong. How hard is it to put cream cheese on a bagel. Very long wait times usually 4 – 5 minutes for «fast food» and then another couple minutes waiting for your iced coffee. This happens very often.

Friendly atmosphere. Staff was attentive, kind, and acknowledged my two year old with a small. As a parent respect to my child is huge.
The variety of bagels and menu items is good for a quick fix for the early morning tummy rumblings.
The ordering process was seamless and the cook time relatively fast.
I can honestly say my appetite is appeased.

I go to the bank next door all the time during my «lunch break» but I never actually have time to eat. Finally I got to stop in this morning before running an errand. The restaurant was exceptionally clean. I got my bagel quickly, most likely because there were surprisingly few customers in the morning for a place with breakfast foods.
Groupon has an Einstein coupon available this week — buy ANY beverage and get a bagel with shmear for free. Awesome deal. I got an iced white chocolate mocha and decided to try the Asiago cheese bagel with onion and chives cream cheese. Loved the cream cheese, and the bagel was okay but I’ll stick to an everything next time. Also I might have to try an egg panini (2 for $ 6.99 with the current coupon!).

So much better than the Einstein on East Colonial. Employees are more friendly and hot Bagels were ready at 9 am on a Sunday. Much larger inside as well.

If I could give them zero stars I would. My husband and I stopped in on a Sunday morning around 10:15 and there were maybe two other groups or people in the restaurant & two or three cars are the drive-​through. The order-​taker got our order wrong so we had to tell the person making our order what out order was supposed to be. Even though there was hardly anyone there it took forever for our order to be made. On top of the incorrect order and the extreme slowness in making it, the restaurant was a filthy mess. There was trash on tabletops that hadn’t been picked up and the drink/​area was a filthy mess. There was coffee, milk, sugar & soda spilled everywhere and crumpled up straw wrappers strewn around. When we were standing at the counter waiting for our order another customer came up and asked for napkins because the dispenser was empty. The cashier walked over to put napkins in the dispenser and and walked away without cleaning up the mess.
I will NEVER go there again!

Its a bagel what do you expect??? Its pretty hard to mess up bagel and cream cheese so you know what you’re getting. Bagels are the only thing i eat from here, not feeling the fancy sandwiches and what other nots. The drive thru and be a bit slow at times, but hey you’ll will most likely wait for that bagel. Oh yeah! The seasonal pumpkin spice muffin is very good as well!

I will say that the food is good here (and is the only reason that I can give this location 2 stars) however, the wait and the customer service is terrible. I am not the type of person to have one bad experience and run home to blog about it but there’s been multiple bad experiences for me.
Even though I live so close to this place and it’s right on the way to work, and I refuse to patronize this location any more. The customer service is mediocre at best, and the wait time is RIDICULOUS. I have pulled up to this location multiple times in the morning with several cars or with zero cars and it’s just insane. Expect a 15 – 20 minute wait minimum in the drive-​thru and a 10 min+ wait if you actually go in. Oh and by the way-​the drive-​thru is only one lane so if you get boxed in and are running late you’re out of luck.
I went a few weeks ago to get a juice when there were zero other cars in line in the drive-​thru. After a few minutes of staring at the board, a guy finally came over the loud speaker and said to hang on a minute. After 10 minutes of waiting total (seriously I watched the clock it was that bad) I finally just drove off and haven’t looked back since. Take your business to Dunkin Donuts just down the street. They are even busier yet the wait and customer service are so much better.

Great variety of fresh bagels, toppings and sandwiches. Coffee is good too. Only thing missing is free Wi-​Fi would get 5 stars. Best to arrive after 1pm like Christina said when the lunch hour crowd clears out.

Im’ the first? Really? WOW. This place is BUSY from early morning until 1pm, than is dead as a doornail. Bagels are always fresh, I have never until today had anything but a bagel with cream cheese, but today came in and had the aztec turkey sandwich on challah, and my companion had the ham and swiss on a green chile bagel. Both were very good, potato salad was fresh, pickle crisp. The counter guy was very nice, but very very quiet, with a voice like a tiny little squirrel, so perhaps he will read this, and be a little more outgoing and ecstatic. All in all will keep coming back.