Flying Window Tinting

Awful Service.
I initially called to get a quote for my car. It would be about $ 150 with tax which is fair and the tint supposedly has a lifetime guarantee that protects it from fading.
So I stopped by and set an appointment for 9:00am. The young gentlemen who set it for me was nice and mentioned that it only takes about an hour.
So I arrive at 8:55 the next day and some old pissed off guy walks out from the back. Immediately he tries to up-​sell me to a higher quality tint because the one I choose fades «fast». (I guess he forgot the warranty they are so proud of).
And here’s the best part: I tell him that I will wait for the car to be donwle since its only an hour and he LITERALLY LAUGHED AT ME. According to him, its a 2 – 3 hour job and they have other cars so it won’t be done till at least noon. No apologies for the miscommunication. No nothing. He could not have cared less.
I’m a generally laid back person, but I can’t stand terrible customer service. Their employees gave me the wrong information, had me come in early and then your gunna laugh at me like its MY fault? Ridiculous. I’ll go somewhere else. You should too.
UPDATE: after the awful service this morning I called «Pro Tint and Detailing». They got me in with only a couple hours notice, charged less than this place (only $ 129), FINISHED IN UNDER AN HOUR, and the product looks great!
It’s hard to believe they’re still in business with such superior competition nearby…

My friend was a previous customer and had two cars tinted which came out fine. I was referred by my friend and brought along 4 more cars that needed tinting. We dropped off two and returned with two more cars to get done. Upon inspection of the first two that were done, one was fine but only had two front windows done. The other car had a cut in the tint on one of the windows. I brought it up to the guy who brought the cars out and he got the owner of the business or manager to inspect it. As soon as he cane out of the building, he had an attitude and said «Are you kidding me? You are going to nit pick at everything». He refused to acknowledge the cut. He refused to re-​do the window. I told him if I am paying for it, I expect no issues or flaws. I understand it takes a week for some of the flaws to disappear but a cut will never fix itself. He ended up taking all the tint off of the car and refused to take care of the rest my friends. We thought this was unprofessional, uncalled for, and customer service and satisfaction was nil. I wasn’t making an issue, I just wanted them to redo one window and the service I paid for. I ended up getting the same price at a professional detailer. So don’t feel because they are cheap you should go with them.

I brought in my brand new car and had all my windows tinted. I know they’ve been around for a very long time and they regularly provide excellent service and craftsmanship. Apparently not with my car. I spent $ 50,000 on my car and I wanted to get my windows re-​tinted by them four times due to horrible craftsmanship. There were either bubbles everywhere, pealing at the edges, or incomplete work overall. My father is a mechanic and does tinting on a regular basis, so I know what to look for for quality.
The technician was telling me he didn’t see any defects or any issues and refused to provide any repairs.
My recommendation is to NOT go to this place. You’re better off doing it yourself.

A friend recommended this place to me. They have been around for over 20 years and I didn’t want to go with a person who comes to your house because I am OCD about things like bubbles and tints and I wanted a place that would redo it if I ever had any problems and they offer a lifetime warranty.
The tint job took a little over an hour and everything looked great! No bubbles or debris.
When I got home I noticed that there was a piece of hair and bubble underneath the drivers side window right where I look through to see the side view mirror — it drove me insane!
When I took it back the next morning the manager on duty told me I probably wouldn’t notice it when the tint dried, but I insisted that I would like it replaced and they did it not problem.
They have earned my confidence and trust — I would definitely use them again.

A friend recommended this place to get my car tinted because they laser cut tint to match your car’s windows. I wish I never gave them my business.
These so called tint professionals are terrible at getting the job done right. After they completed tinting all of my windows, I found blemishes and debris trapped under the tint. I brought it back immediately because this would cause the tint to bubble. They re-​did my driver’s window and it again was not perfect. As I complained about the problem, the «professionals» in the shop mocked me and refused to re-​do my back window that had a blemish in it because they felt it was not noticeable. I waited in the lobby for them to do an actual professional job on my tint. During this time, they made sure to mock me loud enough for me to hear and joked about ways they could complain about me. In other words, the people running this place do not care about customer satisfaction and would rather poke fun at your dissatisfaction.
The tint has a lifetime warranty but I will gladly visit another tint shop for help if a problem develops.

Yeah I agree that the place is somewhat run down and that the staff may not be the most professional. But they did their job and did it well. It took them only about 25 minutes and the job was done perfectly. I also did some shopping around and their prices were competitive so being moderately uncomfortable in their rundown waiting room for about 25 minutes was worth it in the end.

I got my tint done here in 2009 and have been pretty satisfied with it. They use very high quality tint and I haven’t had any problems with it at all. I had a lighter tint on my car before I took my car to them. I was under the impression they would take the old tint off and stick the new tint on. However, they said that there wouldn’t be any problems putting their tint on top of the original, so I went with this option. Only after I got the tint put on did they tell me that if any problems occur then it most likely will not be covered with their lifetime warranty since the problem could be due to the old tint underneath which they do not cover under warranty. I was pretty disappointed about this the place I got my original tint was out-​of-​state and not feasible to drive back.