Infinitigloss Mobile Detailing

I met the owner, Preston at the hotel where he was staying and where I was staying. I have a Toyota FJ that pulls an off road teardrop trailer. I scheduled a detail for the exterior of the teardrop and the interior and exterior of the FJ. My Teardrop had some stains on the aluminum skin that Preston felt he could remove. He removed the stains and then added a «wax» product that changed the aluminum skin to a solid grey color. This changed the entire look (vintage) of the trailer. He assured me that this would dry and go back to the original «look». I left that night with the rigs and around midnight on my way back to VA I pulled into a gas station. When I got out of the truck I could not believe what I was seeing. The «wax» had run in the rain and etched the metal. Now the trailer looked like total garbage. I texted him pictures not expecting a return text so late but he did respond to say the «wax» was not dry. Also the lights showed the poor job that was performed on the FJ. On the hood in the middle near the windshield you can see where they did not even reach this area to clean. The dirty area was the size of a 55 gallon drum top. The glass was all streaked as well. The next day I called three times and texted three times as I wanted to learn exactly what was the product he used on the trailer so I could research and correct the etching on my trailer. NO RESPONSE and it is two weeks later. I paid $ 160 for this «detail» and ended up with a half washed SUV and the skin of my trailer ruined which will be a huge expense if I have to replace this. If you use this clown make sure you pay with your credit card so you can block his payment if he gives you the same service he gave me. I can accept anything, but my mistake was telling him I would not bring this rig back to Florida. I see his truck parked at my hotel now but I am in a different car.

Horrible Rip-​off
I bought the Groupon on ⁴⁄₁₄ and contacted them to have my car detailed the same week
Was willing and expecting delays based on reviews I read, but they ended up scheduling twice and cancelling same day
I tried to contact them through phone and text message to re-​schedule but no response until now 5÷29÷2015
Went on Groupon website and found they marked my groupon «Redeemed» (real rip-​off)
I worked with Groupon and Groupon refunded me for the bad experience I had
I do not recommend using these guys at all

I bought this deal from Groupon (whom I highly recommend). That’s the end of the good report. To sum up my experience with Infinitigloss: I was scammed!
I called to make an appointment. The woman (wife) who answered my call told me that the first available appointment was in 2– ½ weeks, and that I would receive a reminder call and text before the appointment. Fine. But, in 2– ½ weeks, there was no call, no text, and no Infinitigloss!

Time to update my review. Firstly, IF, and I mean IF, they show up, they do a good job.
After the first service for my 2 cars, which was great, I scheduled a follow-​up for more specific service.
1^st time — the wrong kit was ordered
2^nd time — No show for weather
3^rd time — over 3 hours late and not sure when would show up, I rescheduled
4^th time — no show for weather, no notice given
5^th time — 20 min late, said on way, then no notice until next day when I said I was updating my Unilocal Review. I tried to reschedule, but they said they would get back to me.
So TEN (10) days later, I will update the review as I have not heard from them.
If you get them to show up, they do a good job, and that’s a BIG IF in my experiences. Would prefer to have a pro do this work to keep my ride great looking, but this seems to be yet another detailing place that starts out great, then falls off.