Lapin Services

I have been using Lapin Services for two years now and can honestly say they are a great team of professionals that will go above and beyond their scope of work to keep the customer happy. Everyone I have dealt with is courteous, respectful, willing to explain everything in detail of what is happening and what needs to be done to remedy, and they will get the job done ASAP. «the Technician Jimmy Donoso did a Great Job»
My septic tank problem has been taken care and I will definetly recommend Lapin Septic for any septic service need in Orlando area to my family and friends. Lapin Septice provide quick service at reasonable rate and good at customer service for people who has rental property in Orlando area.

I had another company yesterday come tell me that A) I need the system pumped B) I have drain field issues due to high water levels C) the drain field would cost around 5k to fix/​replace if need be so. I was not a happy camper last night.
Lapin was recommended to me by a close friend, and Chris came out same day and found that my filter was clogged (not even checked by company A). That was my one and only problem. As soon as he pulled the filter, the water levels went back to normal, and he charged me the bare minimum. I don’t even need a pump out for another 2 – 3 years. Talk about honesty. Thank you for being a stand up company, saved me at least 300 bucks all the way up to 5,000. Thank you Chris.

Terrible workmanship.
Extremely unprofessional.
They were very quick to come out and give us a quote on replacing our drain field.
They seemed knowledgeable.
They left the job half done with broken electric lines exposed.
Initially they told us they repaired the lines.
What they did do is bury the lines with dirt Not repaired.
Very dangerous.
We placed numerous calls and emails to no avail.
We hired an electrician to come out and make the repairs.
We are still waiting on the completion of the job.
I would never recommend doing business with this company.

A couple days after and we are looking good! All the water and plumbing issues are resolved with the new drainfield!
It has been a headache for months!
As soon as I found Lapin, Carlos contacted me immediately to get a quote. Once we found our finances we went ahead. They also offered financing, such as half down and payments.
After submitting paper work they had someone pump our tank the next day, then the next feel days crews were coming by taking measurements and soil samples. This reassured us that we picked the right company for the job clearly this was a quick process.
Then came the wait… For the permit.
As soon as it was approved Carlos called and sent crews next day. Santiago was helpful and answered all questions the drainfield was done by 2pm after being there at 9am so it was very quick.
It was a pleasant experience only thing that went wrong that day was our cable line did get cut so we lost Internet and cable for a couple hours.
Would recommend to anyone. Message if you want more information about my experience!

This is update of my review of 10/​20/​2015.
I have called and talk to Michael P and help me out and taken care of my septic tank pump out very next day and also call me to check everything is ok.
I have been very impressed by his customer care call and service. He left me impression that Lapin will take care of its customer in good faith and works with its customer to provide good service with resonalble price.
My septic tank problem has been taken care and I will definetly recommend Lapin Septic for any septic service need in Orlando area to my family and friends. Lapin Septice provide quick service at reasonable rate and good at customer service for people who has rental property in Orlando area.
You can call me at 732−801−9424 if you have any question regarding my review of Lapin Septic review.

* Lapin Septic Service were contacted on a late Friday afternoon after we discovered that all the drains in are business were blocked. They were quick in their response time reaching our business within 30 minutes. Upon arrival, Rod and Eddie went right to work to find the solution to our problem regardless of the heavy rain and lightning at the time. After discovering the problem with our septic system they had the issue resolved in less than 45 minutes. The knowledge, skill, and commitment to customer service that Rod and Eddie displayed were beyond impressive and showed the professionalism of Lapin Services. This central Florida business is dedicated to their clients and their overall satisfaction. We would highly recommend Lapin Services to all businesses and homeowners of central Florida. Thank You!

Came promptly & «diagnosed «the problem. The tank was full and the baffle moved. Pumped the tank & fixed the baffle. Paid $ 520. 9 days later the septic alarm sounded again. Got the receipt to call them back and noticed the amount says $ 455. Called for emergency service 6 hours ago, was promised a call back with no response yet. Asked the tech how he knows the pump was not bad when he was here because the plug was getting very hot and he did not seem to check it. He said the chance the pump is bad is slim. I still suspect this is the problem.
We had to call them back the next morning when we got no call back. This was now Sunday. They sent someone out to drain the tank. Then a tech diagnosed the problem and, surprise, determined it was the pump and replaced it. They did not charge us an emergency fee or any extra labor and took $ 100 off the price of the pump. The original bill of $ 520 was correct but somehow was written over on my carbon copy to say $ 455. Still wish they found the problem the first time.

I have been using Lapin Services for years now and can honestly say they are a great team of professionals that will go above and beyond their scope of work to keep the customer happy. Everyone I have dealt with is courteous, respectful, willing to explain everything in detail of what is happening and what needs to be done to remedy, and they will get the job done ASAP.
I have also been using their liquid septic treatment for years and have not had an issue with the tank being full of sludge since. Before I used their product I used store bought and when they pumped out it was full of sludge. That’s a testimony in itself.
If anyone is ever in need of a Septic company’s help Lapin is the company to call.

The septic business is about one thing– and pretty much all of the companies do it the same. It’s the service and the people that make the difference. Scheduling with Lapin to my schedule was a breeze and the truck was right on time. The high point was the service technician, Nathan. He was very professional and friendly. No hard sales pitch, did the job and said the system looked fine. I had used them in the past, several years ago and they still had my info on file. Whether it’s just a pump out, or any type of repair Lapin Services will be the company that I call.

Sure, why not? I went with Lapin when I needed a septic pump out. Turned out I need a hell of a lot more, but hey, it’s better to know, right? The fellow who did the work was informative and kind. He was a little late, but it’s not the end of the world. The tank got pumped out, it all went smoothly, and nobody got scheisswasser in their cereal. So damned if I’m gonna be the first to refrain from a five-​star review. Well done!

I’ve used their septic pump service on multiple occasion and have always been satisfied. I’ve used others in the past but they’ve always tried to sell me a new drain field. With lapin, especially Nathan, the rep that came most recently, I was assured that my drain field was fine. I appreciate their honesty

I reached out to Lapin to get some information on our septic system, which I knew nothing about. The technician came out and took the time to walk me through how the system works, why we had experienced slow draining in the house and gave me advice on how to fix it. We actually had part of our filter system break and they gave me a very reasonable quote to fix it. They’ve also got an automatic annual clean up and check up program, which I happily signed up for — that way, I don’t have to remember that it needs to be done.
Lapin also followed up with me once everything had been completed. I work in customer service and I’ve been pleasantly surprised at every aspect of this company. I will definitely continue using them.

Called Bob at Lapin for a last minute real estate inspection of a septic tank. He scheduled someone to come out within 24 hours, which was immensely appreciated. Ritchie and his assistant arrived within the time frame given, and walked me through step by step of the septic system. He educated me on every aspect of the septic system, patiently answered all my questions and did a great job on the inspection.
We will definitely use Lapin Services for the maintenance of our septic system.

So, pardon my gushing, but I am in the midst a full fledged grateful glow to Lapin and their staff. This story starts with me calling them (in an admittadly frustrated huff) over a problem I was having with a drain. They had worked on the drain years before, so I wasn’t expecting ANY help from them, I just wanted to know the size of the materials they used so I could make an attempt at fixing the problem on my own. Not only did they show general concern for me and my situation, they worked with me to problem solve and sent someone to the property within hours of my call to look at the problem I was having and… drumroll please… fix it for me. Yes people, I said FIX it for me, no charge, no hassle… they just showed up and TOOK CARE OF IT. That, my friends, is beyond my expectations and has left me somewhat speechless. All I can say is that if you need plumbling services, this is the place to go, these are the people to talk to. they will stand by their work, they will treat you like a human and they will go out of their way to make sure you happy — — even when there is nothing in it for them except the knowledge that they have done a great job. Kudos to everyone at Lapin (especially Michael!) who reinstilled in me a belief in the craftsman who care about his company and his work as an expression of his own values.