Lobby Lounge, Ritz Carlton Grande Lakes

What an amazing location to stay. This place is a beautiful property and the staff is amazing! I wish I could stay here forever. The rooms are spacious and very comfortable. The bar has a great selection of wine and mixed cocktails. This is my new favorite go to resort. I am in love!!!

«Superior Service, Delicious Drinks, Friendly Faces, etc. at the Lobby Lounge, Ritz Carlton, Grande Lakes, Orlando!!!»
Is it possible, that this place can get better over the years?
Well, as I sit here marinating my thoughts after my latest visit last night, the answer that emerges is a big, Yes!
I’ve been coming here now for years, and this past year have become a regular visitor, and am still amazed that these folks work so hard and make it all look so easy! And, take such wonderful care of their guests!
From the fresh enthusiastic greeting, to the warm welcoming personalities, to the always anticipating minds… the whole staff of the Lobby Lounge is truly «5 Star»!!
Most positive reviews will rave about knowledgeable bartenders, or generous drinks, etc. and while those absolutely apply here to the Ritz Carlton, Grande Lakes, Lobby Lounge, in addition to the wonderful location and without a doubt THE prettiest views of anywhere in Central Florida, what sets this place firmly above all the rest is, the staff!
The people that work at this Lobby Lounge, are as wonderful as the view!
With Robert, Jamie Lee, and Milo, at the bar, pleasantly engaging the guests, even while mixing drinks like the consummate pros they are, they show not only a sincere interest in their guests, but treat each and every one like you’re an old family friend! No foolin’ here, EVERYONE is made to seem like they are a VIP!
Rosie, Daniella, Lindsay, and Haley, all gliding thru the lobby with trays of drinks /​snacks, not just serving their guests, but spending the time to actually get to know them and somehow efficiently care for each one, even on a busy weekend.
And, when you have food on-​the-​way, you’ll be glad that Angelo, Jonathan, and Hunter are there to get your delicious delights to you quickly (steaming hot… or pleasantly chilled), with never a hick-​up!
No place is 100% perfect though… but here there is nothing that would even come close to removing one of their 5 Stars!
Some «good news» /​«bad news»…
«good news» = Jamie Lee is now a full-​time bartender!
«bad news» = Jamie Lee is now a full-​time bartender, so she’s pretty busy and cannot spend too much time at the tables engaging everyone…(but those at the bar are now given a wonderful treat!)
Some more «good news» /​«bad news»…
«good news» = They are planning on renovating the whole lobby and lounge… which will be nice, but might make things a bit complicated during the renovations…
«bad news» = The chairs, etc. are showing their age and are worn more than you’d usually see in a 5 Star hotel, so until they complete the renovation, just chalk it up to «wait ’til you see the new Lobby Lounge»!!
Now music is what I truly LOVE… and I can be a bit critical of mediocre music… so if you’re just an average music fan, you’ll have a good time here on Friday and Saturday nights…
But, if you’re like me, you will want to «nudge» /​«encourage» the management a bit, to spend a few $$$ more on some bands…’cause they could do better…
I cannot say enough good things about this place!
Some may think of the «Ritz Carlton» as stuffy or sedate… but here at this Ritz, you are treated with BOTH that «Ritz Carlton» professionalism /​superior service, AND the warmest, most sincere, and FUN attitudes and staff!
They truly combine that «Ritz Carlton» feel (that everyone knows about) with that «everyone knows your name» — friendly attitude (like on «Cheers»), and arrive at a wonderful unique experience, where every guest is really like an old family friend!
Trust me, whether this is your first visit and just checked-​in 30 minutes ago, or are a longtime regular guest, EVERYONE is really treated like family!
Now, if they’d just get some better bands, and fix the chairs, they’d get «6 Stars»!

Nice pace to stay. Great views and golf course is super. The staff always friendly and service consistently above average. Food is good but generally hotel style.