I went here to have a dress hemmed and taken in on the sides for a sorority formal I went to. The place looks super shady so I figured it would be cheap(hey, do you blame me?). Well I was WRONG! The dress was a simple floor-length gown and they charged me over 40 bucks for just the hem. Taking in the sides added another 20 bucks or so onto the price. I was very disappointed, as they did not inform me that it would be that expensive before I left the dress there. I’m not going to place the full blame on them though — I should’ve asked! I was pretty upset seeing as I only paid $ 75 for the dress! As for the customer service there… non-existent. They are no-frills and straight to business. I would say this is probably a good place to go for simple alterations — maybe a hem on pants or a tear that needs to be sewn up. I would look elsewhere for something more complicated. If they charged me that much for a simple evening gown, I don’t even want to know what they charge for bridal alterations!