Mama’s Sauce Print Shop

I can’t say enough good things about Mama’s Sauce. I needed to have my wedding invitations screen printed so I could get opaque white ink on darker card stock, but I was nervous about the cost and the fact that you can’t get a sample for approval before doing the whole print run. Working remotely (I live in California) also seemed daunting. Thankfully, Mama’s Sauce is awesome so there was absolutely no need to worry. The process was smooth from start to finish, with impeccable customer service throughout. I sent in an inquiry through their website and Steven got back to me with a quote right away, asking all the right questions and providing friendly, expert insight whenever I had concerns. I was really pleased with their pricing, too; I got quotes from several different printers and Mama’s Sauce was by far the best value. Steven even squeezed me in before the usual 4-​week lead time — over the holidays, no less! — because I was on a tight timeline. The invitations arrived today, and my fiancé and I couldn’t be happier — they are perfect. If you need anything printed, do yourself a favor and call Mama’s Sauce — they are the best!

Great customer service and help. And I’m sure my cards will turn out beautifully just like the samples provided. The low rating is for the incredibly long lead time. I understand that there are manual processes, but 4 weeks for 1 set of 1,000 business cards is super long. I’ve worked with 1 person letterpress shops that don’t take this long.

This was hands down the best customer service experience I have had when researching print shops for our wedding invites. They came highly recommended by a friend and I was not disappointed.
From the very first general email I submitted I had a response in less than 2 business days (I am still pending a response from other print shops and it’s been over 3 months). They walked me through the entire process, answered all of my questions, and provided options for my price range. As a novice when it comes to screen printing, all my questions were answered professionally and respectfully.
This was the easiest part of the wedding planning so far and I will be back for any and all printing needs.
I was a little nervous about not being able to order a ‘sample’ or ‘proof’ before placing my order but my fears were unnecessary. Needless to say the final product exceed all my expectations and was breathtaking.
Highly, HIGIHLY recommend. Especially for any brides who need help with their wedding invites — ask for Brooks!

Great customer service. Great prints. Been using them for years…

One of the best customer service experiences I have probably ever had.
I needed some stickers made for a frozen food product. The first time I called they answered the phone in less than 2 rings and I had a quote in less than a minute. After that, Nick and myself exchanged a total of 62 emails trying to figure out the perfect way to print these stickers. I needed something that wouldn’t bleed and that would still stick if there was any condensation. He even mailed me some samples because I was too busy to go up there to get them. I finally settled on something and sent my file to them for printing. There were some issues with the file I sent so then me and Joey exchanged about 45 emails trying to get it right. He was really patient with me considering I have absolutely no idea about files and layers and embedded objects and whatnot.
I knew at the very beginning of all of this that there was going to be a two week turnaround. By the time we straightened everything out, the end of that two weeks was about 24 hours before my business launch. I explained this to them and they assured me they would do everything they could to have them ready in time. They were ready at the end of day on a Friday and I couldn’t make it down there to pick them up so Joey left them outside for me (safely packaged) to pick up. The stickers came out perfect! They looked and did exactly what they were suppose to.
I will definitely be going back here for all my printing needs.