MCO Park EZ Fly

No stars this place is beyond terrible. No one answered phone for 15 minutes the proceeded to tell us it would be 40 minutes for a pickup. We called back and their excuse was they were trying to find customers cars because they didn’t know where they were parked!!! Really?!? Never use them, ever!

I waited 40 minutes for the pick up.

There is no option for no stars. I’ve used them twice and you would think after my first experience I would have been wise enough to know to not use them again.
1^st experience getting to the airport was easy and quick. Then when I returned it took almost 30 minutes for them to come get me then they left the airport and turned around and picked up more passengers. It took over an hour to get to my car.
2^nd experience, again getting to the airport was quick and easy. I called as soon as I picked up my luggage. 50 minutes later still no van. I called and was told that there was an issue with the van and they had to switch it out. By the time they got there we had too many passengers for one van, but everyone packed in.
This last time I sat and watched several other off airport parking vans come and go multiple times and it made me wish I had used one of them, and next time I will.
Dear, Park ME Fly management, if you want to keep your business going, listen to your customers. You have a lot of work to do.

We were going on a two week trip and we’re looking for an inexpensive place to park the car. The rate was cheap and we figured all we needed was somewhere close to the airport with transportation. We parked and got their shuttle the the airport with no problem– at this point I would have given them a 3.5.
If I could give them zero I would. After 23 hours of travel we arrive at MCO and try to call for their shuttle. The first call gets dropped so my husband calls back to make sure they were sending someone. The woman was beyond rude and said she got it the first time. Thirty five (35!!!) minutes of waiting and my husband calls again to check on the status– again super rudely– the woman says the driver is at the airport. Still waiting– at the 45 minute mark we decide one last ditch effort. «The driver is at the airport so sorry». At this point we go wait in the cab line. As we are loading our stuff into the cab here comes the elusive van– PACKED FULL! No room for us or two others who have since started their endless wait in hopes of getting a ride to their car.
At this point we admitted defeat and took a cab to get our car. The woman saw us getting out of a cab and walking to our car and literally did nothing!!!
Stay away from parking here!!! Horrible customer service, unreliable and rude. You will pay the extra money for a cab ride to your car so you should just pay it up front for a place that will actually pick you up at the airport.

Complete incompetence. For departure, took 20 minutes just for the van to pick us up while 5 other cars also waited. We almost missed our flight. For arrival, took 45 minutes for a van to pick us up at the airport after calling 3 times. No worker ever apologized or explained why it took so long. We asked for a refund and they had no idea how to do it and were insulting. They have lost our business.

Such an awful experience under the new management. I don’t even know where to start. They made me wait over a half hour to get dropped off at the airport and almost made me late for my flight and wanted to pack and make me wait even longer for more people & that was just my ride to the airport. On the way back not only did I have to wait again for a long time but they packed us in like sardines! I will not be using them again!!! I couldn’t be more frustrated.

DO NOT USE THIS COMPANY! My car was broken into and ransacked, thank god nothing was stolen. Which I don’t know why. When I told the manager he didn’t give two shits.

Bad businesses! There are signs that show if someone wants to stay in business and they lack all. Client’s needs don’t mean anything to them. cheap to park here but don’t count on them for any costumer service or when you don’t have extra 30 minute.

New management same crap. This business will take every dime you have. If you return a few days early they will not refund you, or give you credit towards your account. They are disorganized. They have u knowledgable employees working for them. One say one thing, and the other have no idea about anything. All mis information. The new staff is just as nasty and unkind as the old one. They treat customers as if they are doing a favor. Umm no! Customers are doing you a favor and allowing your business to stay up and running. Total jerks! A tip for them to get their information organized amongst all employees, and to prioritize customers. I think it’s family owned now and they are all a bunch of nasty attitude people. I am an employee (at Orlando) and I’ve dealt with them enough to write this review, in such tone.

My first 10 minutes in the building should have been the clue I took. A customer kept calling for pickup. Supposedly they were having «rare difficulties».
However, a week later I’m sitting at MCO waiting for a ride. I called and 30 minutes later no Van. So I call again, they tell me that the driver was here ten minutes ago. BS… I’m sitting at B37. I ask him when a truck will be here, he actually hung up on me. So I call back, let the phone ring for a solid five minutes. I’m wondering if it’s time to get a cab. He finally answers he says, 20 minutes. So an hour sitting in Florida heat and humidity as they play games with me.
The Van gets here, and no less than 25 people are waiting for it, just like me. Surely we all didn’t miss it «10 minutes ago». I guess he’s trying to make up for lost time, driving like a bat out of hell at nearly 20 mph over the speed limit.
No way in hell these people ever get my business again.

This lot is an overgrown weed field… and my keys were left on the seat of my unlocked car the entire time I was gone. Avoid like the plague!

I made a reservation with Park EZ Fly online for my father, who drives a small pickup truck. NOWHERE in the reservation process does it say that it costs more ($ 10.99/day) for a truck than for any other kind of vehicle (self-​serve, $ 3.25/day). When I called to discuss, I was met with a torrent of abuse. As I try to cancel, I note that (1) I cannot cancel until 24 hours have passed, and (2) WHEN I can cancel, they are keeping approximately %10 (approximately $ 15.00) as a «processing fee». I am filing a merchant dispute with my bank; I doubt I can get that $ 15 back, but I am going to make it as difficult as I can for these idiots. These people are crooks, shysters, and I would not advise ANYONE using their so-​called service. Ever. Additionally, I’ve written to the City of Orlando’s Division of Parking to see whether I can report this business as practicing ‘bait & switch’. I’ll never use them, and can never recommend them. I’d give them negative stars if I could. They are criminals.

Horrible wait time on return trip back from airport… over an hour. Had only one shuttle running on a Friday night, really?
Will never use again. You get what you pay for. Lesson learned.

Furious! I am not happy at all about having to wait an hour to be picked up from the airport! Then they tell me there is an accident on the highway 30 minutes into my wait. This is the 3^rd time I’ve been stuck waiting at the airport for them. I’ve been giving them chance After chance because they have a good price. This is my last time using them. Takes them longer to pick me up then to get to the airport from my house! It’s not worth the stress! Ridiculous!

DO NOT park here!!! Shady shady owner took us to a second location when the one on narcoossee was full. This «second location» was an empty wooded lot quite far from the airport. Because it was during the holidays and all other places were full, we had no choice. The owner was a real jerk throughout the entire experience and this business should be shut down.
Buyer beware… DO NOT PARK HERE.
I hope my car is in one piece when I get back.

NO FRILLS PARKING.
It’s cheap and serves its purpose as cheap off-​site airport parking. I’ve parked here at least 8 – 10 times. Never had a problem other than later airport pickup than I would prefer. That sucks because everyone wants to just be home at that point… kinda like right now. ;)
Look, if you have a nice car and the tires never touch gravel, this isn’t the place for you. If you’re on a budget and just need a place to park your car that doesn’t require selling your kidney or left eye, this will work.
PRICE: five stars (less than $ 5/​day avg, with online discounts $ 2.99/day).
PICKUP TIME: one star (consistently 15+ mins to be picked up). the lot is five mins away.
PARKING LOT: fenced, dirt, a few potholes, grass, no frills.
STAFF: The folks here have always been super nice. The drivers are all really nice.
VAN: :) it’s shoddy, but it’s transport and it takes five minutes to get to the airport.

Park EZ Fly is the worst parking lot at the Orlando International Airport. Its is a grassy and dusty lot where cars are piled on top of each other, the shuttle driver is rude, and the folks at the entrance gate have never heard the term ‘Customer Service’.
The shuttle driver told us that Park EZ Fly sells parking slots to a number of 3^rd party vendors who then turn around and sell it to customers for approximately $ 3.99 a day. These vendors give you, the purchaser, a Confirmation Number which is of no use to the parking attendant. Once you arrive at the lot, you MUST show a copy of the email or call the 3^rd party vendor that sold you the parking slot. This approach turns into a problem when you purchase the parking slot on the phone (as in, on the way to the airport) and don’t have a print out of the reservation. Remember, the Confirmation Number doesn’t do squat for you…
The guy at the gate was yelling at me… This is how it went:
Guy: I need email confirmation. Without email, you can’t park
Me: What email, I haven’t received any email… I have a Confirmation Number
Guy: Look in your Inbox, I need email!!!
Me: (Going through my Inbox, on my iPhone). how about the Credict Card #? Will that work?
Guy: I need the email.
Me: Something is wrong with the way you are doing this… You mean to tell me you have my credit card number, I have a confirmation number, and STILL I can’t park???
Guy: What website did you pay?
Me: What??? YOUR Website!!!
Guy: Call the website, I speak to them…
Me: Are you kidding me? … (Hitting Redial on phone)
PS, After 15 minutes of this non-​sense, I was able to park… Almost missed my flight becuase of this BS.
The grass was so tall that my SUV felt like I was in the Siberian Tundra somewhere… My wife kept saying «I’m glad I didn’t bring my car»
Shuttle was dirty, smelled like smoke, and the driver seemed to be a bit spaced out (maybe high, who knows).
Anyways, never again!
Almost forgot to mention, your car will be covered in white dust when you pick it up… I do mean covered.

Be warned. I read these reviews before I used this service and just hoped that the people who left them did not do things correctly, but that was not the cause and it is indeed Park EZ that has the problem. On my return it took well over an hr and dozens of phone calls to attempt to get the shuttle. There was a group of us waiting including a women with a baby. We were the only people there waiting as the other parking service shuttles came and went over and over.
The shuttle are old beat up vans that look like they are the throw aways from the other services. The lot is just a gravel road with grass fields that are over grown and you just park in the weeds. I WILL NOT BE USING THIS PLACE AGAIN. If you can spend an extra few bucks there are much nicer places that I have used.

This place is just bad. Really, really bad.
I’m the type of person to arrive at least 2 hours before my flight, which is when I arrived at Park EZ Fly (5AM, mind you). When I arrived, there was a line and the «check in» dude was taking his sweet time. After waiting 30 minutes, I got out of my car (you’re supposed to wait until they check you in, fyi) and walked to the front office. I explained that I was going to miss my flight if I didn’t get checked in soon and situated into a shuttle. The guy seemed to work a little faster and when it was my time to park, I was told to wait for a shuttle and he would guide me to a spot and take me straight to the airport.
The shuttle got there but he was instructing me to park into a spot I would not fit into. I know I have a small car, but I know it’s dimensions better than you, guy. So, I parked at a close spot and got out. As soon as I did, the guy picked up everyone else and bolted. Furious, I got into my car and followed him until he got to the exit. He explained he didn’t have room for one more but I saw an empty seat. SERIOUSLY?
So I waited another 20 minutes for a shuttle. Finally got to the airport and thankfully, security wasn’t a bitch to get through. Apparently, I wasn’t the only one with a bad experience that day. The lady I sat next to on the flight actually left Park EZ Fly (even after she prepaid) and parked at the airport because she was worried she was going to miss her flight. She paid probably $ 10/​day to not deal with these people. That says something.
The only upside is that it’s an enclosed area with a fence. However, this is normal for a park and fly place. Beyond not impressed.
This place is frequently on discount sites (halfoffdepot, etc) but don’t do it. It’s really not worth the hassle.

We had a Groupon and had never tried this spot before. We were going to be parked for 8 days so the price was a consideration. The Groupon was $ 24 for 7 days but the 8^th day was almost $ 15. Guess they have to make back some money.
We didn’t have trouble finding it but it is a run down dirt and grass fenced lot. I wasn’t expecting it to be covered but at least paved or MOWED. At that point it was what it was and the van was waiting to take us to the airport.
The van is a pretty old and falling apart minivan but we got there without trouble.
Called for pick up when we landed — did not check bags but I wouldn’t wait to call after you retrieve checked bags as the ticket instructs. The person who answered the phone said 15 minutes but it was closer to 30 from the time we called. If you don’t check bags you may want to call from the train like we did.
Were given instructions to go to A33 on the 1^st level and wait. This is a generic pick up spot for shuttles so be careful you get on the right one.
Fairly harrowing trip back from the airport. Maybe this driver is just more aggressive or angry or something but we had spent a week in the islands and this was by far the freakiest car ride on the trip!
The car was filthy but intact and we were on our way. Don’t think we’ll be back until they fix the lot.