Michelle J Charles, DDS

Worst dentist in Orlando!!! SCAM Artist. Spent a few thousand dollars — Rush work. She only cares about money. Did more damage than good. Had to have all the work she did redone… She should have her license revoked.

DR. Charles is great at what she does and her staff are friendly and treat every patient like family.

Went here a while back after receiving the recommendation from a friend. When I got to the office the appearance of the building was not that great… it looked old and certainly not modern. I said… okay, the office is in an older area of town, hopefully this old look is just on the exterior. Sadly upon entering I noticed the inside looked just as poor as the outside. It was then that I realized that this dentist also ran a day spa which was in the same building just off the waiting room. In that waiting room there were ratty looking leather couches and one of those artistic water fountain things which was occasionally making loud sucking noises as the reservoir was running out of water. So… bad vibe before I even get up to the counter.
I get up to the counter and the bad vibe continues… there are 2 or 3 people working but nobody acknowledges me for a full 2 minutes. Not a «hello, take a seat, give me your insurance card…» nothing. Finally one of the staff looks up, says «sign in and take a seat». I offer my insurance card and ID as I’m a new patient and they do take them but keep in mind they didn’t ask me… I offered.
So… I’m sitting there in this old looking office which is connected to a spa and I start to worry about what I’m getting myself into. The staff are fiddling around with charts and paperwork and it makes me notice that their computer systems look pretty old too. I begin to worry about how old the dental equipment is. Luckily the office is so unorganized that 45 minutes goes by after my appointment time and I’m still sitting there. I say luckily because by now I’ve taken out my phone and have found every review I can find online about the place. Nearly every review I found suggested that the doctor may want to focus on the spa and leave the dentistry to someone else. It was at this point I had had enough and got my insurance card and ID and left the office.
Do yourself a favor… look up all the reviews you can find when choosing a dentist and make your own decisions. I lived in the Orlando for 2 years without going to a dentist before finally finding an office and dentist that I love (which was about a month or two after my experience at Dr. Charles’ office). I certainly don’t recommend this dentist’s office.

Many of you out here are like me. Not a BIG FAN of the dentist!
According to wikipedia «It is estimated that as many as 75% of US adults experience some degree of dental fear», «with 5 – 10 [being phobic]».
I had three wisdom teeth causing excruciating pain and finally had to do something. I did have a regular dentist in Kissimmee and went there initially. He cleaned my teeth and suggested ripping the suckers out.
I am a big chicken… I need NO2 (laughing gas) for most oral surgery.
Dr Charles had just that… But thats not what it great. My kids (3 and 2) both got cleanings there as well as my wife. We love Dr Charles staff. They are very personable and realistic… Not just procedure happy.
Best of all, her office is adjoined to a DAY SPA. Mishalz is owned and operated by none other than Dr Charles herself!