Quest Diagnostics

This is a super old location, but it was very convenient and close to my house, I made an appointment and went for some testing. I was called quickly after I arrived, the technician was extremely nice. She couldn’t find my veins to take a blood example so she called another technician, which a really appreciate.

My experience at this Quest Diagnostics location has been great. My doctor’s office does blood draws, but I make the extra stop to come here. I don’t have great veins, so it’s worth it to go where I know they’ll get it done on the first try. I would just be happy with a punctual appointments and lab techs who can draw blood without using you as a pincushion, but this location also has very kind phlebotomists who treat you well and seem to genuinely care that you have a good experience.

I still prefer LabCorp, but when you don’t have insurance and your doctor will only use Quest… you don’t get to choose. That said, I’ve now been to 3 Quest labs and this is my favorite. I made an appointment for 10:30, showed up at 10:20 and got in by 10:35! At the other locations, I always still had to wait another 20 – 30 minutes even with my appointment. The waiting area is a bit dim and I had to circle twice before finding a parking spot, but the bonuses for this location are that the receptionist is friendly and the phlebotomist didn’t yell at me for not being able to find a good vein to use. I will be returning to this location from now on!

The Bad:
I have a service animal and the first woman who came in to take my blood jumped back like he was about to attack her and he was just lying on the floor as still as possible right beside me. She left practically running from the room.
The second woman who came in to take my blood is, without a doubt, the worst phlebotomist I’ve ever seen. I have bad veins; this is a fact. First thing I always ask for is a butterfly in the hand. I have wonderful veins in my both of my hands and I’ve NEVER had anyone miss. She was an older woman who must have really bad eyesight because she kept saying she couldn’t see one useable vein in either of my hands. Really!!! I assured her they were good and she went for my right hand, dug around a bit and blew out my vein. Nice work! Also, my husband and I were communicating in American Sign Language (I do have low level hearing loss and we communicate using ASL all the time — even in the privacy of our own home) and she asked me to stop signing because she couldn’t understand what we were saying. That ticked me off more than the fact she blew out my vein. DO NOT tell me which language I may or may not use!!! On a side note, when I taught dental assisting, I always let the medical assisting students practice on me so they could learn to do the butterfly needles in the hand and I never even had one of them miss and they were all doing it for the first time. Anyway… I was more than annoyed at this point.
The Good:
The third woman who came in took my left hand and immediately saw a good vein without barely looking. She even commented on how she couldn’t believe the other woman had missed. She hit the vein on the first try and I didn’t even feel the needle going in. She was also very, very nice. If I have to go back here again, and I’m sure I will, she’ll definitely be the one who gets my blood from now on!
The office is very, very clean. The reception area is large, which is nice so you don’t feel cramped.
If you have an appointment (and I HIGHLY recommend you make one), then they’ll have you back in 5 minutes or less.

I have used this location and the one near Winter Park Hospital several times. Very fast, clean, and professional!
Typically this is where you go to have blood drawn for your Doctor’s office
or to have urine sample tested.
Make an appointment and they hustle you in and out very quickly.