Ski World of Orlando Inc

Got my snowboard tuned there. They did a great job but charged me $ 60 due to an «expedite fee» (ps they didnt seem very busy while I was there)

Wish I could refer this company because it’s close to home but they sold us clothes without telling us (until after we were rung up) there was only a 5 day return policy and this is during the holidays!!! That’s just BAD customer service. In two cases because you need to let people know before they buy and who had time to rush back in 5 days. Especially in the stress of trying to find ski clothes for the whole family. We will NEVER buy here again and recommend taking the extra time to go to the Outlets to buy your ski clothes. They have a 30 day return policy and better pricing anyway and huge selection

Rented a board for the hubby a couple weeks back because I have my own. Guy helping us was nice but seemed like he just woke up. The boards are in pretty crappy shape for the price they are renting them (compared to PBO). Still overall fun day — lake Ivanhoe actually opens up way bigger than you would think into another cool lake.

We had to much fun here renting paddle boards. It was our first time and will definitely be doing it again soon!!!

Had a great experience renting standup paddle boards from SkiWorld. I called ahead to reserve boards since I wanted to rent seven of them. When I arrived in the morning, they were bringing the boards and paddles out to the dock for me and we just had to sign waivers and go!
An employee sized all of the paddles for everyone in our party, gave us a brief demonstration of how to get on/​off the boards and how to paddle. When we were finished, they brought all of the boards back to the store for us. Easy all the way around.
They offered me a group discount for the boards without me asking and the cost ended up being cheaper than all of the competitors in the area. Good customer service, nice price. I would recommend to anyone looking to rent a board!

Buyer Beware.
First, if you buy anything sold as «new» make sure it is and has not been demod by customers, returned, exchanged or used by employees as a job perk.
Policy is you can exchange easily if your «trade up» and spend more. Guess where returned merchandise ends up?
Good luck if you buy anything and have repair, return, exchange or warranty issue.
Owner likes to blame customers. Rude.
Overall very unpleasant retail experience if there is any problem or glitch.

Great local business that has done a fantastic job over the years. I typically buy all of my winter sports attire and water sports gear here. Also, I’ve gotten into paddleboarding lately and would highly recommend taking one of their boards out on Lake Ivanhoe. I had never done it before and the staff was very helpful determining what size board to use as well as the best techniques to stay balanced.

Ski World was hosting a demo for Waters Edge SUP Boards the past weekend so I thought I check it out. After reading the reviews about Ski World I decided to throw caution to the wind and venture away from the demo and see what they offered inside their store. There was only 1 other customer in the store at the time so the place was not busy. However, there were 3 employees walking around doing everything but asking if I needed help. After looking around at all the SUP board (which they had a large selection) at least 15 minutes had past and the only thing that greeted me and my family was the stores dog! At one point every employee was gone except the cashier which never said a word to us. We end up driving to Daytona to visit a local SUP maker which not only spent time explaining their boards but also gave us some insight about the SUP industry in general.

I had the exact same experience as Dan B. I went in to shop for SUPs, I got some useful info but mostly just a poor attitude from the salesman. I also ended up driving out to the coast and buying a board out there. There are plenty of great SUP shops out on the beach that will give you a quality product at a great price, without the crappy attitude. Check out the brothers in Daytona or epic boardsports in cocoa.

Arrogant and impatient SUP (standup paddleboard) salesman, who said he didn’t have time to go over SUP boards, if I wasn’t serious about buying one through him/​Ski World! In addition, he lambasted one of his competitors (a much more highly reputable SUP manufacturer in Daytona Beach with the name «Brothers» in the title.
While Ski World did have a more extensive selection of SUP boards than the Daytona Beach showroom, the prices for the quality of Ski World’s boards were not up to par with the wholesale pricing to the public (along with exceptional customer service) that the «Brothers» boutique shop in Daytona Beach offered.
Very disappointing, since Ski World is conveniently located in downtown Orlando, across from a popular ski lake. But, after the poor sales service I received there, I’d rather drive an hour (and sure as heck did!) to Daytona Beach, knowing that I’ll be treated well (and feel assured that I purchased one of the highest quality SUP boards in the business.
On the flip side, I did purchase a Bogner ski jacket/​pants at Ski World a couple years ago, and recall getting excellent sales service, then.

I rather dislike the store and will not return. Our first visit was highlighted by a creepy employee who followed my wife (30) throughout the store as though she were a shoplifter. Spent over $ 300 and were rung up by another employee who I swear was higher than god. Neither one could properly help my wife buy her first ski boots or explain their fit. I, a non-​skier, had to do that for her. Am I off-​base expecting that in a ski shop?
The last straw was today trying to return a jacket that did not fit her properly. Apparently there is a no exceptions five day return policy — it’s posted a few places in the store but is not on the receipt. Today was day six. No refund, no exception.
Thanks Ski World. We won’t be back.

Good selection and competitive prices. Found what I needed for my upcoming ski trip.

On a rather warm fall afternoon, I ventured into Ski World, and despite their name, it was quite hot inside – for some reason that day the A/​C was not running. The door was open, and the associate working was friendly and helpful and apologized for the temperature. He also mentioned that right now they are transitioning from summer to winter.
Thus, most of the wakeboarding and waterskiing equipment was on sale, specifically, their 2007 boards. It was also apparent that the selection was slimming and that cold weather hobbies were dominating the store’s stock. Being that I know very little about water sports, I thought it was funny to see a big jug of Toe Jam Binding Lube for sale. Near the summer area, you’ll find a large fish tank filled with intriguing creatures. At first it almost doesn’t look real but adds a nice touch to the store overall.
If you do need warm clothing for your ski vacation in Aspen they will be able to help you. Salomon, Spyder, Hot Chillys, Columbia and NorthFace are just a few of the names you’ll see while shopping. Whether its winter coats, leggings, goggles, skis, boots, hats, etc., you shouldn’t be disappointed in selection or price for that matter. They seem to be average and not above what you’d expect. They even have cold weather gear for the little person in your life. I really enjoyed their cream colored Columbia fleeces for toddlers – so cute.
Parking shouldn’t be a problem since there are a few spots right in front of their store. And if you need to run any other errands, Ivanhoe Row isn’t a bad place to be since there are a variety of businesses up and down this section of Orange.